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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,126 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,126 reviews

January 06, 2021

I was quoted $140 for my 20k service from the lady I scheduled with. I also asked for front wiper blades and was told approx $20 each. I presented a 10% coupon at drop off and informed service of my quo More

by jmjewell13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure
Jan 14, 2021 -

Autonation Subaru Carlsbad responded

I am sorry for the confusion, the quote was for oil change and fluids plus a tire rotation. The additional cost was for airlifter/ cabin filter. I did see a discount was given, again sorry for the misunderstanding.

January 06, 2021

Excellent service friendly service writer- it took longer than estimated but not extremely long. Gave me estimates for suggested service needed. Price was very reasonable . More

by Rwparker2547
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Branden
Jan 07, 2021 -

Autonation Subaru Carlsbad responded

Thanks for your positive feedback! We appreciate your patience and appreciate you choosing Bob Baker Subaru for your service needs.

January 06, 2021

The staff is very courteous and helpful! Appreciate their COVID protocol for replacement vehicles. The status updates during the day are very useful as a customer! More

by malaisharma
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Jan 07, 2021 -

Autonation Subaru Carlsbad responded

We appreciate you sharing your experience with us at Bob Baker Subaru! Thanks for being a valued customer.

January 05, 2021

Polite, helpful, fair, happy we stopped and purchased a new Subaru. Bill Toolen makes the Bob Baker auto center look good!!! I was hesitant to stop having been to other dealerships and being pressured b More

by DAVID2714122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Toolen, Armando Rodrigues
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

This is what we like to hear! Bill is a huge asset to our team at Bob Baker Subaru! We're lucky to have you as a customer, and look forward to seeing you at your next visit!

January 05, 2021

Repeat customer and worked again with Christy Vogel who is a great sales person. Finance department was quick and efficient and they had a great selection of cars to choose from More

by kriterkat
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Christy Vogel
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We're so happy to hear that Christy earned your 5-stars! We look forward to seeing you next time! -Bob Baker Subaru

January 05, 2021

Appreciated the way It felt like Dustin went out of his way to make me feel comfortable and not at all like he was selling. More

by Shaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Jason Field, Dustin Thompson
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for visiting Dustin at Bob Baker Subaru! See you next time!

January 05, 2021

Pretty good very nice and helpful people. Them very explicitly and detailed, the service was on time no complaints like I say I recommend them . More

by lirasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for recommending our team at Bob Baker Subaru! We appreciate your review, and look forward to seeing you next time!

January 05, 2021

As always, I had a wonderful experience at Bob Baker SUBARU. Kelley Madden was wonderful and made my experience even better! She was so helpful and had a great attitude! More

by rachelcalsbeek17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Kelley Madden
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for this positive feedback, as well as your loyal business! We're grateful for your support and look forward to your next visit with us here at Bob Baker Subaru!

January 05, 2021

Good service and I appreciated the precautions taken due to Covid. Service advisor took the tune to answer my questions and also gave me some insight into the factory service schedule since my car isn’t bei More

by Dan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

We're glad to hear we could deliver exceptional service! We apologize for the lengthy wait, it is always our goal to be as efficient as possible! We hope to do business with you again in the future.

January 05, 2021

The dealership staff was friendly and approachable. My husband and I visited once before and after we decided on the Subaru Ascent, we wanted to go back and work with Uzair Tahir to purchase a car. He was More

by mkhigashida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unaired Tahir, Seth Sonstein
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with us! We're glad to have you as a Bob Baker Subaru customer. We hope to work with you again in the future!

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