Autonation Subaru Carlsbad

I’ve met one the best salesman in the whole town so far. Everyone is welcoming and they have delivered the car very fast ! Thanks Everyone is welcoming and they have delivered the car very fast ! Thanks More

It was the most smooth pleasant experience my husband and I have had at a car dealership! Uncle Jim made it so easy for us to purchase our car. Thank you! I have had at a car dealership! Uncle Jim made it so easy for us to purchase our car. Thank you! More

The experience shopping on the website to in person was bad. We set an appointment via email and when we arrived the car we were to see was still in detail and it took over an hour of waiting to find it. bad. We set an appointment via email and when we arrived the car we were to see was still in detail and it took over an hour of waiting to find it. During that hour waiting for our salesperson to find the car, no other person engaged with us. The person who emailed to set the appointment did not perform a good hand over to the salesperson who ended up helping us out. The other issue is that if you apply for financing online, they still need to re-enter all information in to a different system. The finance process should be streamlined in to a single system to cut down on time in person especially during the pandemic. I refied my house with less hassle. Overall though, our salesperson Christy was very helpful and professional given the other issues we had More

Nice job on our service. Thank you very much. Price was higher than outside but not as much as we thought. Good job and I’m happy we came here higher than outside but not as much as we thought. Good job and I’m happy we came here More

I was quoted $140 for my 20k service from the lady I scheduled with. I also asked for front wiper blades and was told approx $20 each. I presented a 10% coupon at drop off and informed service of my quo scheduled with. I also asked for front wiper blades and was told approx $20 each. I presented a 10% coupon at drop off and informed service of my quoted price. After completion I was told around $250. I questioned the price and was told $180. When I picked up my vehicle it was close to $195. On my way home my washer fluid light came on. I am dissapointec. More

Excellent service friendly service writer- it took longer than estimated but not extremely long. Gave me estimates for suggested service needed. Price was very reasonable . than estimated but not extremely long. Gave me estimates for suggested service needed. Price was very reasonable . More

The staff is very courteous and helpful! Appreciate their COVID protocol for replacement vehicles. The status updates during the day are very useful as a customer! COVID protocol for replacement vehicles. The status updates during the day are very useful as a customer! More

Polite, helpful, fair, happy we stopped and purchased a new Subaru. Bill Toolen makes the Bob Baker auto center look good!!! I was hesitant to stop having been to other dealerships and being pressured b new Subaru. Bill Toolen makes the Bob Baker auto center look good!!! I was hesitant to stop having been to other dealerships and being pressured by ignorant salespeople who didn't know their cars. Bill Toolen enthusiastically explained the differences in the models and trim options. Way to go. More

Repeat customer and worked again with Christy Vogel who is a great sales person. Finance department was quick and efficient and they had a great selection of cars to choose from is a great sales person. Finance department was quick and efficient and they had a great selection of cars to choose from More

Appreciated the way It felt like Dustin went out of his way to make me feel comfortable and not at all like he was selling. way to make me feel comfortable and not at all like he was selling. More