Back

Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,130 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
Contact Dealership

5500 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

Showing 5,130 reviews

January 05, 2021

Pretty good very nice and helpful people. Them very explicitly and detailed, the service was on time no complaints like I say I recommend them . More

by lirasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for recommending our team at Bob Baker Subaru! We appreciate your review, and look forward to seeing you next time!

January 05, 2021

As always, I had a wonderful experience at Bob Baker SUBARU. Kelley Madden was wonderful and made my experience even better! She was so helpful and had a great attitude! More

by rachelcalsbeek17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Kelley Madden
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you so much for this positive feedback, as well as your loyal business! We're grateful for your support and look forward to your next visit with us here at Bob Baker Subaru!

January 05, 2021

Good service and I appreciated the precautions taken due to Covid. Service advisor took the tune to answer my questions and also gave me some insight into the factory service schedule since my car isn’t bei More

by Dan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

We're glad to hear we could deliver exceptional service! We apologize for the lengthy wait, it is always our goal to be as efficient as possible! We hope to do business with you again in the future.

January 05, 2021

The dealership staff was friendly and approachable. My husband and I visited once before and after we decided on the Subaru Ascent, we wanted to go back and work with Uzair Tahir to purchase a car. He was More

by mkhigashida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unaired Tahir, Seth Sonstein
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience with us! We're glad to have you as a Bob Baker Subaru customer. We hope to work with you again in the future!

January 05, 2021

Second recall service visit to replace mechanically faulty airbags. First visit in 2016 resulted in an inoperable dashboard controls, electrical failure, and a pushed in vent, all of which were never More

by carol.richpete
Customer Service
Recommend Dealer
No
Employees Worked With
JP Phillips
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Sorry Carol for the repairs done in 2016, was there a reason you did not return to the dealer ?

Jan 06, 2021 -

carol.richpete responded

I did — and the electrical and control issues were addressed. However, one of the vents remained pushed in and unusable. I was unhappy that such an obvious broken component was being offered to me as fixed. Having no further patience or expectation that this dealership would make it right, I went home. Wouldn’t you??

January 05, 2021

No-pressure, didn't feel rushed. They listened to me. Quick and painless — the dealership made the process easy. No games. Final price was exactly as negotiated (no last-minute surprises). Professi More

by alexis_estes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Jason Field
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

We're glad we could make the whole experience quick and painless! We'll see you next time at Bob Baker Subaru.

January 05, 2021

No negotiation on price. Christy was excellent, went out of her way to find another car. Too bad so rigid, but car is solid but simple..too simple More

by christy.graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Christy Vogel, Joshua Perry, William Carrasco
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

Hi Christy, we're pleased to hear that Christy took such great care of you during your recent purchase. Please contact us if you have any additional feedback on your vehicle. We'd be happy to discuss any of your concerns. Thanks, Don Elliott - Customer Service Relations Manager - (760) -804-5038

January 05, 2021

Easy scheduling; efficient, friendly service.Appreciate Easy scheduling; efficient, friendly service. Appreciate the car wash! Felt very covid conscious and safe! JP took the time to detail what future More

by MsE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jan 06, 2021 -

Autonation Subaru Carlsbad responded

We’re glad we could deliver a 5-star experience! We hope to see you again soon at Bob Baker Subaru.

January 04, 2021

I like the fast service given. Very well done, always friendly, rendered on time, vehicle well taken care of, keep it up, trust Bob Baker Subaru. More

by NANGAVALIRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer.

January 04, 2021

My recall repair was speedy and efficient. I loved that I got my car as soon as possible and everyone was so friendly :) Thank you!! More

by marna12319
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

This is a fantastic review! Thanks from the entire team at Bob Baker Subaru!

...
219
...