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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

January 02, 2021

Great service. Was out during estimated wait time. They attended to me right away and the check in process was fast and simple. Thanks for the service. More

by dustinkircher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are glad to have you as a customer!

January 02, 2021

I don't believe the Bob Baker sales force realizes what the referral service from Costco means. They ignored the referral entirely. Instead they channeled the bargaining into the typical shuttle between th More

by jwmullender
Customer Service
Recommend Dealer
No
Employees Worked With
Austin, Seth Sonstein
Jan 21, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share this feedback. I will speak with our team to ensure everyone is fully up to date on what the Costco referral program entails. If you'd like to go over the details of your sale in greater depth, please feel free to reach out directly. Thanks, Don Elliott - Customer Service Relations Manager - (760) -804-5038

January 02, 2021

This dealership is fantastic. Just bought a car for my son on December30, 3020! DustinThompson was our salesman and he was absolutely incredible!!! Professional and efficient not pushy! Made us feel impo More

by lisamlanza63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Dustin Thompson
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Lisa and Cole- you are very welcome! We are glad you chose Bob Baker Subaru and that Dustin was able to help you out! We hope to work with you again in the future!

January 02, 2021

I purchased a new Ascent last night. The process was smooth and professional. I knew what I wanted to pay and knew what my trade in was worth. There was no haggling, no back and forth and no pressur More

by bethannsd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

We're so glad you had an amazing experience with us at Bob Baker Subaru! Making our customers comfortable is our top priority!

January 02, 2021

Making me an appointment was seamless online. Just two days later I was in the dealership. They took the car and it was ready a half hour earlier than the estimate while I waited...washed and ready to go More

by Jwpdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We hope to provide all of our customers with this level of customer service! See you next time at Bob Baker Subaru!

January 01, 2021

Batista was very knowledgeable a good professional and courteous. I was in the process of refinancing my house, I had to wait until it was done to buy the car and Batista called me few times to update the More

by gg774585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Luiniery Batista
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this wonderful feedback about Batista! We're glad to hear that he delivered five-star service throughout your experience with us and we hope you're enjoying your new vehicle so far. Take care and we'll see you next time here at Bob Baker Volkswagen Subaru!

January 01, 2021

Jason Field did an amazing job for us. He was friendly,, courteous, patient and helpful. We would choose him again. He is a great asset to your business. More

by laurainekinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Jason Field
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

Hi Lauraine! Thank you for taking the time to share your experience with Jason at Bob Baker Subaru! We appreciate your review! See you next time!

January 01, 2021

We were very happy with our experience at Bob Baker. The process of purchasing a vehicle can be very stressful but Hugh made our experience painless and smooth. More

by ashleys
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

We're happy our team at Bob Baker Subaru could make your visit smooth and painless! Thanks for sharing your experience!

January 01, 2021

Great dealership. Friendly, knowledgeable sales staff. Subaru line up if vehicles has a car type for everyone. I'll be back for my next car. More

by sfjones19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Jason Field
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear this! Thanks for the great review and we'll see you next time here at Bob Baker Subaru!

January 01, 2021

Always takes the time to go over everything they’re going to do. If it’s an hour and a half it that long not two hours More

by MARCIAOWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your review, Marcia! We hope to see you next time at Bob Baker Subaru!

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