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Autonation Subaru Carlsbad

Carlsbad, CA

Overview
Employees
Reviews
Vehicles
4.6
5,131 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,131 reviews

January 02, 2021

Making me an appointment was seamless online. Just two days later I was in the dealership. They took the car and it was ready a half hour earlier than the estimate while I waited...washed and ready to go More

by Jwpdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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Jan 04, 2021 -

Autonation Subaru Carlsbad responded

This is what we like to hear! We hope to provide all of our customers with this level of customer service! See you next time at Bob Baker Subaru!

January 01, 2021

Batista was very knowledgeable a good professional and courteous. I was in the process of refinancing my house, I had to wait until it was done to buy the car and Batista called me few times to update the More

by gg774585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Luiniery Batista
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Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for this wonderful feedback about Batista! We're glad to hear that he delivered five-star service throughout your experience with us and we hope you're enjoying your new vehicle so far. Take care and we'll see you next time here at Bob Baker Volkswagen Subaru!

January 01, 2021

Jason Field did an amazing job for us. He was friendly,, courteous, patient and helpful. We would choose him again. He is a great asset to your business. More

by laurainekinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Jason Field
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Jan 04, 2021 -

Autonation Subaru Carlsbad responded

Hi Lauraine! Thank you for taking the time to share your experience with Jason at Bob Baker Subaru! We appreciate your review! See you next time!

January 01, 2021

We were very happy with our experience at Bob Baker. The process of purchasing a vehicle can be very stressful but Hugh made our experience painless and smooth. More

by ashleys
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
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Jan 04, 2021 -

Autonation Subaru Carlsbad responded

We're happy our team at Bob Baker Subaru could make your visit smooth and painless! Thanks for sharing your experience!

January 01, 2021

Great dealership. Friendly, knowledgeable sales staff. Subaru line up if vehicles has a car type for everyone. I'll be back for my next car. More

by sfjones19
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Jason Field
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Jan 05, 2021 -

Autonation Subaru Carlsbad responded

We're so happy to hear this! Thanks for the great review and we'll see you next time here at Bob Baker Subaru!

January 01, 2021

Always takes the time to go over everything they’re going to do. If it’s an hour and a half it that long not two hours More

by MARCIAOWEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
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Jan 04, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your review, Marcia! We hope to see you next time at Bob Baker Subaru!

January 01, 2021

Norm and Brendon were very helpful with replacing wiper blades quickly, they also took care of me with a trim piece that was falling off and adjusting bumper while I waited. Thanks More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Pedrotti, Norman Amabile
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Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the great review! We're glad Norm and Brendon were able to help you out, and we hope we can be of service to you again in the future. Take care! - The Bob Baker Volkswagen Subaru Team

January 01, 2021

Said it would take two hours and took over 5 hours. Waited around all day while they kept increasing timeframe by 1 hour increments. BS... More

by Davmore
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 05, 2021 -

Autonation Subaru Carlsbad responded

I have spoken to the team regarding your long wait and I have let them know about updating the customer with accurate times. I am sorry for the poor service your received, your next visit will be 100% better.

January 01, 2021

Tanner was the best! Very helpful and answered all of our questions regarding the installation of our new tow hitch. Great service :) Now we can go biking!! More

by stacycv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Report | Print
Jan 05, 2021 -

Autonation Subaru Carlsbad responded

Thanks for the positive feedback - Tanner will be happy to hear it! Wishing you happy travels, from all of us here at Bob Baker Volkswagen Subaru!

January 01, 2021

Zach is terrific with what he does. He’s friendly, prompt and timely. I appreciated (again) how he managed a tricky situation. Unfortunately this is third major repair to my 4 year old car even though we put More

by m.walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Report | Print
Jan 04, 2021 -

Autonation Subaru Carlsbad responded

Thank you for trusting Zach at Bob Baker Subaru! We appreciate your business! See you next time!

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