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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

December 29, 2020

Nothing negative. Have always had a positive experience with them. If I ever had problems or concerns, they would immediately rectify them. Great job, Bob Baker! More

by maryaltomare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

We're happy to hear this! Thanks for choosing Bob Baker Subaru.

December 29, 2020

Everything went perfectly, no hitches in the get-along!! Debbie and I are very pleased with Kelley Madden, she knows her Autos/Subarus inside out, hard working and very customer oriented. She helped us both More

by kmwhitney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Joshua Perry, Kelley Madden
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

Kent & Debbie- Thanks for visiting our team at Bob Baker Subaru! Kelley will be thrilled to hear your review. Thanks again and we appreciate your constructive feedback!

Dec 30, 2020 -

kmwhitney responded

ALL IS GOOD, 5-STARS!! 👍🇺🇸👍 Please pass on to Kelley a "Thank You" for the Carvana information. We sold our 2016 Ford C-Max Energi to Carvana for $2,220.00 more than we had expected based on the K-Blue Book high $$ number, amazing. V/R Kent M. Whitney Master Chief US Navy EOD/CB SCW Retired

December 29, 2020

I came in to have three issues dealt with on my brand new 2021 outback. With less than 4000 miles on the vehicle, these issues really should’ve been resolved right away, but aside from Jami who helped me get More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian Perez
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

Hi Rebecca, sorry about the issues with the vehicle but was glad Jamie was able to help you, if you have any issues contact Jamie so we can get them resolved for you quickly thanks.

Dec 30, 2020 -

Rebecca responded

It would be my third time having my vehicle looked at for the same issues. I’m quite disappointed. My air-conditioning is still not working; it’s blowing hot air, and my car has very little miles on it. I only bought it two months ago. Also the stereo is still sounding blown out. They said that they didn’t find any issues but it sounds like absolute junk. It has sounded like this since the day I bought it. My last service rep kind of blew me off. You all had my car for five days. Five days and no changes.

December 29, 2020

As always I love working with Zach! He is professional, trustworthy and so very helpful. He’s the reason I bring the car to Subaru instead of another facility! More

by P Doze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the kind words, Zach will be happy to hear them! We'll see you next time at Bob Baker Subaru!

December 29, 2020

Brenden was great! Very helpful! I came To get a bumper cover and cargo tray. Unfortunately the one I wanted isn’t compatible with my 2021 Impreza, but Brenden helped me figure out an alternative. More

by christinerose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Pedrotti, Armando Rodrigues, Luiniery Batista
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

We're happy to hear Brenden was able to help you out. We hope to see you again at Bob Baker Subaru!

December 29, 2020

Still too many handoffs to complete the sale of the new Still too many handoffs to complete the sale of the new car - all in all was happy with the purchase of their new car the dealer seem to be fair 👍 More

by bncfrance80
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Hugh Stewart
Dec 29, 2020 -

Autonation Subaru Carlsbad responded

Thanks for your feedback and for being a Bob Baker Subaru customer. We hope to work with you again and hope you'll reach out with any further questions!

December 29, 2020

Great customer service, Jason the sales representative was great and did everything quick. Yuri was also very helpful and finance guy Nicholas was also very good More

by atsoy310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues, Jason Field
Dec 30, 2020 -

Autonation Subaru Carlsbad responded

Thanks for this great review of our team! We appreciate your business, from all of us at Bob Baker Subaru.

December 29, 2020

Everyone was extremely helpful and kind. They were genuinely interested in what I wanted and able to get me a price I can afford without sacrificing things important to me. More

by llmadamba
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Sonstein
Dec 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for reviewing Bob Baker Subaru! It was so kind of you to share your experience.

December 29, 2020

Worked with us and were very straight forwarded had a great experience with all the personnel. Our sales person was great and the whole experience was straight forward and smooth. I actually enjoyed bu More

by jmherzig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando Rodrigues, Jason Field
Dec 29, 2020 -

Autonation Subaru Carlsbad responded

Thank you for this awesome review of the Bob Baker Subaru team! We hope you enjoy your new Outback!

December 29, 2020

George my salesperson was very good, and I got a great deal from the sales manager, as well as very useful help by the finance manager More

by martintornheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Simon, Joshua Perry
Dec 29, 2020 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to leave George and the Bob Baker Subaru team this review! It means so much to all of us that you had a great experience.

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