Autonation Subaru Carlsbad

I went to get my oil changed on my current car and left with a new, used car! I attribute this to Jason Field. He was great and genuinely was excited for me to get this car as I was. I probably wouldn’t with a new, used car! I attribute this to Jason Field. He was great and genuinely was excited for me to get this car as I was. I probably wouldn’t have bought it if it wasn’t for him. More

What a team! You can guess by the camaraderie between coworkers that everybody loves their jobs here at Bob Baker. Hugh was over-the-top friendly and patiently answered all my questions. Nicolas had a co coworkers that everybody loves their jobs here at Bob Baker. Hugh was over-the-top friendly and patiently answered all my questions. Nicolas had a contagious energy and zeal for his job to seal the deal. I feel confident in your hands and thank you for giving your team members the autonomy to individualize the client experience. Well done!! More

Erik was a great service advisor. He was cheerful, friendly and a pleasure to work with! Our Forester was serviced fast and all our issues were addressed and solved. We love using the Bob Baker Suba friendly and a pleasure to work with! Our Forester was serviced fast and all our issues were addressed and solved. We love using the Bob Baker Subaru Service Center. More

Jim was knowledgable and organized in his presentation of the vehicle to us. Taking the time to explain the various functions has made reviewing all the manuals much easier. the vehicle to us. Taking the time to explain the various functions has made reviewing all the manuals much easier. More

I was able to get in and out quickly without an appointment for an oil change. Eric was very thorough in his safety check explanation. appointment for an oil change. Eric was very thorough in his safety check explanation. More

Jim was our client advisor and we could not have had a better experience. He was very knowledgeable and we didn’t feel pressured to make any decisions. Very happy with the service we received from everyon better experience. He was very knowledgeable and we didn’t feel pressured to make any decisions. Very happy with the service we received from everyone we encountered - from Jim, our salesperson, to Josh, in finance. If we ever purchase a 2nd Subaru, we know where we’ll be going. More

Nothing negative. Have always had a positive experience with them. If I ever had problems or concerns, they would immediately rectify them. Great job, Bob Baker! with them. If I ever had problems or concerns, they would immediately rectify them. Great job, Bob Baker! More

Everything went perfectly, no hitches in the get-along!! Debbie and I are very pleased with Kelley Madden, she knows her Autos/Subarus inside out, hard working and very customer oriented. She helped us both Debbie and I are very pleased with Kelley Madden, she knows her Autos/Subarus inside out, hard working and very customer oriented. She helped us both 110% above and beyond our every expectation. Bottom line is my wife Debbie, loved working with Kelley (me toooo!) and we both give her a shout-out for being the best ever! In addition Josh Perry did a fine closing and wrap-up. This is from Kent only to Joshua only, Ease up a bit on the pressure for big $$ add-ons like the "Gold Plus 96 Months/80,000 Miles Program." Almost Killed the deal with me, "Kind-a Maybe!" V/R Kent & Debbie Whitney More

I came in to have three issues dealt with on my brand new 2021 outback. With less than 4000 miles on the vehicle, these issues really should’ve been resolved right away, but aside from Jami who helped me get 2021 outback. With less than 4000 miles on the vehicle, these issues really should’ve been resolved right away, but aside from Jami who helped me get my car scheduled and was certainly very nice, I was pretty darn disappointed with the rest of the staff. After several visits, the issues still remain. A little bit bummed since this is the third car that I’ve purchased from this dealership. More

As always I love working with Zach! He is professional, trustworthy and so very helpful. He’s the reason I bring the car to Subaru instead of another facility! trustworthy and so very helpful. He’s the reason I bring the car to Subaru instead of another facility! More