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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

December 24, 2020

Easiest car purchase I've ever had. It was well worth the wait. Everyone was nice and friendly. Everything I wanted my subaru to be was available and the staff made sure it was going to happen for me that da More

by Dizzle3420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Armando Rodrigues, Jason Field
Dec 24, 2020 -

Autonation Subaru Carlsbad responded

Congrats on the new ride! We're glad our team at Bob Baker Subaru could help! We hope to see you again soon!

December 24, 2020

Very disappointed with the Service and Parts Director” Norman Amabile”at the dealership. After my persistence the issue was finally resolved with the help of Joshua Perry. More

by Atilano. Juarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile
Dec 24, 2020 -

Autonation Subaru Carlsbad responded

We are very happy that your issue was resolved to your satisfaction. However I would like to clarify that it was in fact my Service Director Norman Amabile that was able to have it resolved by working directly with our Subaru Service Rep. It is unusual for Subaru to just approve something like this with your current mileage. But thankfully, Norman was able to get it done. Please don't hesitate to contact me if you have any questions. Thank you. Don Elliott, Customer Service Director

December 24, 2020

The service was good, and the advisor was polite. But there was one thing that I would like to alert the dealership to. I drive with my headlights in the “auto” position, but it was switched to “off” by More

by nathan.delson
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 24, 2020 -

Autonation Subaru Carlsbad responded

Thank you for bringing this to our attention, Nathan. We understand your concern and we'll be sure to share your feedback with our team.

December 24, 2020

Service was performed with care considering the impact of COVID. Car was returned clean and ready to go. When the service writer stepped out while I was waiting a nearby agent stepped in and checked me out More

by cliffordcreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Dec 24, 2020 -

Autonation Subaru Carlsbad responded

Thanks for taking the time to leave a review! We're glad you chose the Bob Baker Subaru service team and we look forward to working with you again!

December 24, 2020

Will was great! He was my advocate through the process and made sure I was taken care of in the end. Appreciated his updates and transparency. More

by arap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Dec 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the five-star review! We're glad to hear that Will provided you with excellent service during your visit with us, and we hope to see you next time here at Bob Baker Volkswagen Subaru!

December 24, 2020

I had a great first experience at Bob Baker Subaru. My appointment was convenient and they were right on schedule. Great service all the way around, Brenden was Great and made sure everything I needed wa More

by melyndamorace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenden
Dec 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for coming to visit us here at Bob Baker Subaru! We hope to be of service to you again in the future!

December 24, 2020

So I came in with this beat up 2000 Subaru Legacy Sedan and to tell the truth I didn't have the highest hopes...but with the expert care of Bob Baker Subaru/Volkswagen I believe the future looks bright for More

by aaronpriddy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp
Dec 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for this awesome review! We appreciate you trusting the Bob Baker Subaru team with your golden oldie Legacy and look forward to your next visit with us!

December 24, 2020

Great 👍🏻 Good job I got a new tire and am very please Someone also stayed late so that I could come pick up my car because I missed a phone call so thank you very much I really appreciate that the lady t More

by aikentd89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All , Christy Vogel, Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp, Dustin Thompson
Dec 28, 2020 -

Autonation Subaru Carlsbad responded

It was our pleasure! We appreciate your business and hope to see you next time here at Bob Baker Volkswagen Subaru!

December 24, 2020

Montana took my regarding a stock number I called in about and checked quickly and verified it was available and gave me lease pricing. She was excellent. Christy my salesperson was also excellent. More

by Sdman760
Recommend Dealer
Yes
Employees Worked With
Armando Rodrigues, Christy Vogel, Joshua Perry
Dec 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the kind comments about our team! Your business is much appreciated by all of us here at Bob Baker Volkswagen Subaru and we hope you enjoy the new vehicle!

December 24, 2020

Good with working with the customer. Also at finding the problem. Customer friendly and very helpful.To sum it if you have a little time on your hands To let service we work on your car bob baker suburu is More

by Tremaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Dec 28, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave us a review! We look forward to your next visit!

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