Autonation Subaru Carlsbad

I bought my Jeep Patriot at Bob Baker in 2008. I have always had my oil changes there and Maintenance! The crew in the Service Department is wonderful. They know Jeeps and do such great work. I am confid always had my oil changes there and Maintenance! The crew in the Service Department is wonderful. They know Jeeps and do such great work. I am confident when I leave that my car will run well. I have 108,000 miles and going strong! More

Sales rep. wasn’t as friendly as I had expected. Overall experience, including the price, was great. Only if the sales rep. was more friendly, things would have been a lot better. experience, including the price, was great. Only if the sales rep. was more friendly, things would have been a lot better. More

I drive 20 miles to this dealership because I like them so much. They are very professional, friendly, and the site follows all CDC COVID-19 prevention practices which is extremely important to me. so much. They are very professional, friendly, and the site follows all CDC COVID-19 prevention practices which is extremely important to me. More

Got the car I’ve been wanting with the same seat color, moon roof and captains chairs. It kinda of took awhile with paperwork and back and forth with the folks behind their glass house. But all in all I fe moon roof and captains chairs. It kinda of took awhile with paperwork and back and forth with the folks behind their glass house. But all in all I felt I got a decent deal. I do wish the car was fueled, that would have been nice. More

They always go out of their way to take very good care of me and make sure that I’m satisfied. They make sure they get the job done right. me and make sure that I’m satisfied. They make sure they get the job done right. More

Very good customer service and great prices. It took a long time but for the price it was worth it. I will definitely be coming back long time but for the price it was worth it. I will definitely be coming back More

I had a great experience purchasing my first Subaru Outback. Shannon made it all very easy. She went the extra mile locating the color I wanted Outback. Shannon made it all very easy. She went the extra mile locating the color I wanted More

Very friendly and professional service and I appreciated the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! More

Was not happy when I received my car back after a minor collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked to be some touch up paint put on to hide small scratches near the dent. This deception of adding paint to hide the issue is my main concern. The customer service to repair was fine as they finally took ownership after I confirmed with my wife that it was not there before the drop off. The repair was lengthy and took a while to get on the schedule, but when complete it was good. Overall, not the professional service I was expecting. More

Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come a hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come and talk to me 😡 I wonder it Mr Bob he will like to be treated the same way some where else. Poorly management and poorly service at the Bob Baker VW dealership For sure I won’t recommend this dealer to anyone 👎🏼 More