Autonation Subaru Carlsbad

Got the car I’ve been wanting with the same seat color, moon roof and captains chairs. It kinda of took awhile with paperwork and back and forth with the folks behind their glass house. But all in all I fe moon roof and captains chairs. It kinda of took awhile with paperwork and back and forth with the folks behind their glass house. But all in all I felt I got a decent deal. I do wish the car was fueled, that would have been nice. More

They always go out of their way to take very good care of me and make sure that I’m satisfied. They make sure they get the job done right. me and make sure that I’m satisfied. They make sure they get the job done right. More

Very good customer service and great prices. It took a long time but for the price it was worth it. I will definitely be coming back long time but for the price it was worth it. I will definitely be coming back More

I had a great experience purchasing my first Subaru Outback. Shannon made it all very easy. She went the extra mile locating the color I wanted Outback. Shannon made it all very easy. She went the extra mile locating the color I wanted More

Very friendly and professional service and I appreciated the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! the wifi to work! My rep was super helpful and communicated well. This was my first time to your dealership and I was impressed! More

Was not happy when I received my car back after a minor collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked collision repair on front bumper. A dent was found on the car (unrelated to collision repair) that was not there before. In addition, there looked to be some touch up paint put on to hide small scratches near the dent. This deception of adding paint to hide the issue is my main concern. The customer service to repair was fine as they finally took ownership after I confirmed with my wife that it was not there before the drop off. The repair was lengthy and took a while to get on the schedule, but when complete it was good. Overall, not the professional service I was expecting. More

Horrible experience 😡 I was in the dealership over 4 hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come a hours for oil change, I have to go and look for the manager to find out about my car 😡 I request to talk the dealer manager and he refused to come and talk to me 😡 I wonder it Mr Bob he will like to be treated the same way some where else. Poorly management and poorly service at the Bob Baker VW dealership For sure I won’t recommend this dealer to anyone 👎🏼 More

Recall service done quickly, efficient and professionally. I was given a rental car for the time my car was being worked on and that was helpful. professionally. I was given a rental car for the time my car was being worked on and that was helpful. More

Everyone at Bob Baker dealership was very professional, very kind and easy to work with. I leased a 2021 Crosstrek and highly recommend this dealership! very kind and easy to work with. I leased a 2021 Crosstrek and highly recommend this dealership! More

Some of the best service that I have ever gotten at an auto service center. Very respectful, responsive, and fast service. Zach took care of all recall issues and offered great suggestions to ease my mind auto service center. Very respectful, responsive, and fast service. Zach took care of all recall issues and offered great suggestions to ease my mind about some concerns that I had about my Subaru. I have been taking my car to other service locations that are close to my house, not any more! I’ll be coming back for all of my service needs thanks to the excellent customer service from Zach. More