Autonation Subaru Carlsbad

They stayed on my problem of absolutely no power to any part of my vehicle until they found the positive wire to the main fuse box was damaged and needed repair. I was able to leave with the car the same d part of my vehicle until they found the positive wire to the main fuse box was damaged and needed repair. I was able to leave with the car the same day at 4 pm. I suggested replacing the main fuse at first, but they showed me it was fine then later they discovered the wire More

Great service, I used to take my VW there and the Subaru side is just as awesome. They took care of me and stayed late so that I could pick up my car that evening side is just as awesome. They took care of me and stayed late so that I could pick up my car that evening More

I made the trip down from Los Angeles and am happy to say that it was worth the trip. My experience at Bob Baker Volkswagen was amazing. Upon walking into the building, I was treated like royalty. The team t that it was worth the trip. My experience at Bob Baker Volkswagen was amazing. Upon walking into the building, I was treated like royalty. The team there really cared and did not apply any typical salesperson pressure. My experience specifically with Hugh was really great. Hugh has a great rapport that he made me feel like we are old friends instead of a person selling me a car. I came in having very little trust in car dealerships but left knowing that a unicorn of a dealership actually exists! Thank You to Hugh and Nick Madrid from Financing who really helped me have an awesome experience. Huge Kudos More

I was treated very well when I took my Subaru Outback in for service. Eric Lopez was very courteous, friendly and professional. I had a clear understanding of the plan for my vehicle from the beginning. The for service. Eric Lopez was very courteous, friendly and professional. I had a clear understanding of the plan for my vehicle from the beginning. The dealership was very clean, especially important during Covid. More

Dustin was very pleasant to work with and did not pressure us into anything. We were very undecided about which vehicles to look at and he spent a great deal of time and patience with us. A very go pressure us into anything. We were very undecided about which vehicles to look at and he spent a great deal of time and patience with us. A very good experience! Thank you. More

Amazing service. Staff supper attentive to every need I had. Tristin and Luis where both amazing. Process was nice and simple. Addressed any concern or question I had before leaving lot. had. Tristin and Luis where both amazing. Process was nice and simple. Addressed any concern or question I had before leaving lot. More

Would always buy a Subaru from this dealer, I came in a couple of days later to ask a a couple of questions and everyone was willing to help. couple of days later to ask a a couple of questions and everyone was willing to help. More

I am 94 and I have purchased 5 Subaru cars and this would have # 6. I have a fair knowledge of automobile sales having sold Mercedes Benz in Naples, Italy and Waukegan, IL. Also, I was a rep for Cars I would have # 6. I have a fair knowledge of automobile sales having sold Mercedes Benz in Naples, Italy and Waukegan, IL. Also, I was a rep for Cars International in Saigon, Vietnam [1964]. The last two cars were purchased from your agency and the salesman was Bill Toolen. I made an appointment with him to consider either a 2020 or 2021 outback. He did fine on previous transactions. However, this time he was very aggressive and treated me in a manner that I would not do. I informed him that I was getting info and would not purchase that day as I was in the process of selling my 2017 Outback to my Grandson. If I concluded the sale to him then I would buy another Subaru. Yes, I could sell my 2017 to a private party or trade it in but those options were temporarily off the table. Mr. Toolen drew up a contract, credit check form.& then tried to pressure me into concluding the transaction all within 45 minutes. He was not professional and the treatment I received turned me off not only on your agency but now am considering a Mazda. As a disabled retired vet with PTSD, I do not need this treatment. More

Sam, Lance and Nick were the nicest people. I’m 63 and have bought many new cars my last one only 4 years ago and my experience with these gentleman was extremely positive. My car was totaled and I felt e have bought many new cars my last one only 4 years ago and my experience with these gentleman was extremely positive. My car was totaled and I felt each person really cared about my well-being. I also had many conversations with Jill over the phone and she was always bubbly and willing to help. I will definitely recommend this dealership and the people I have interacted with. More

Sam, sales person, was so patient and informative. I felt comfortable with him from the beginning. I'd been there before and not the case. felt comfortable with him from the beginning. I'd been there before and not the case. More