Autonation Subaru Carlsbad

Overall a satisfactory experience. It is difficult with Covid for you folks to provide your usual higher level of customer service, for example, providing shuttle service. Covid for you folks to provide your usual higher level of customer service, for example, providing shuttle service. More

Just all around great service.I had questions about what Just all around great service. I had questions about what service was needed on my Forester, since I had bought it a year ago, but had very low milea Just all around great service. I had questions about what service was needed on my Forester, since I had bought it a year ago, but had very low mileage. Norman answered all my questions and was very informative. I brought my car in the next day and Tanner serviced my car in a very timely manner. I will bring my car here again even though I don’t live close by. More

All communications with Elibeth and Terrence was positive and constructive. Appointment for test drive and vehicle search was smooth and it resulted in our purchase two days later. Well done! and constructive. Appointment for test drive and vehicle search was smooth and it resulted in our purchase two days later. Well done! More

Jim Mirreghabie was a delight to work with. He was detail oriented, friendly and ver efficient. Although the buying experience takes a long time, he made it good. oriented, friendly and ver efficient. Although the buying experience takes a long time, he made it good. More

Awesome service. Great feedback during the service. Feel that they did everything possible to solve the issue. Great attitudes. The service manager understands the concept that the customer is always right. that they did everything possible to solve the issue. Great attitudes. The service manager understands the concept that the customer is always right. More

Always professional; always caring! Buying a Subaru from Bob Baker is one of the best decisions we’ve made. Zach, in the service department, is always attentive and ready to address all of our service conc Bob Baker is one of the best decisions we’ve made. Zach, in the service department, is always attentive and ready to address all of our service concerns. More

My cars airbag needed a recall fix. Everything was done beautifully but please tell the corporate people to NOT say that it will take one hour when it took days! beautifully but please tell the corporate people to NOT say that it will take one hour when it took days! More

Julian is always great to work with. He understands what is needed vs just nice to have and takes care of both our car and us. He is a big reason we enjoy having our Subaru is needed vs just nice to have and takes care of both our car and us. He is a big reason we enjoy having our Subaru More

Quick, honest, and easy to work with. And it was a last minute psuedo emergency as I was on tight time line. Win, win, win minute psuedo emergency as I was on tight time line. Win, win, win More

Uzair and Robert went above and beyond to get me a great deal. Amazing service that I highly appreciated and recommended to anyone. Thank you Bob Baker Volkswagen deal. Amazing service that I highly appreciated and recommended to anyone. Thank you Bob Baker Volkswagen More