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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,130 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,130 reviews

November 03, 2020

The dealer was quick to get me in and address the issue I had with my car. Zach was in communication with me multiple times, even before there was an answer. The only thing I didn't care for was the texts I More

by ac2tri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your honest feedback. Zach and our team at Bob Baker Subaru appreciate your 5-star review!

November 03, 2020

Service was very welcoming and efficient... I hope I can visit this place atleast once again. I did want to get to know my car. Thank you very much More

by ebonilla950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reynolds
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for trusting Bob Baker Subaru with your business!

November 03, 2020

Great service and an excellent attitude to help!!!!!!!!!! This is wrong I said enough this guy was awesome and I will say it over and over More

by lexigldn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your review! We look forward to seeing you next time at Bob Baker Subaru!

November 03, 2020

Always have great service. Never have had a complaint with any of the employees that work there. Will be returning in the future if need be. More

by karissalyn09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in our service team! We appreciate the kind review, and look forward to your next visit! - The Bob Baker Subaru Team

November 03, 2020

I enjoyed the professional, courteous service personnel. Julian was genuinely interested in making my routine maintenance experience pleasant; he ensured I was up to date with every step of the process. More

by AARCINIEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to share your experience working with Julian at Bob Baker Subaru! We appreciate your review, and look forward to seeing you next time!

November 03, 2020

Everyone I dealt with was friendly and professional. They went out of their way to make sure I understood everything about my new car. They invited me to call or come in anytime if I needed anything. Really More

by dorothylosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mirreghabie, Luis Marta, Robert Simon
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you so much for the positive feedback! We're delighted to hear that Jim and Luis earned your five-star rating, and we'll be sure to share your kind comments with them. Thanks again, from all of us here at Bob Baker Subaru and please don't hesitate to reach out if there's anything else we can assist you with!

November 03, 2020

I had my 30,000 mile service done. I was told at 25,000 miles which was the last free service that came with my new vehicle, that it would be around $500. I received an email for $75 off and with that, it More

by markbessent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your confidence in Bob Baker Subaru, and for your business. We are thankful to have you as a customer and look forward to your next visit!

November 03, 2020

I have had the best customer service experience every time I visitthe service department. JP is the best service adviser, always offering excellent customer satisfaction. More

by holymole8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, JP Phillips
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

We're so delighted to hear this! Thank you for being a valued Bob Baker Subaru - we look forward to your next visit!

November 03, 2020

Excellent customer service!! Thank you Zachary and Jamie for your kindness and happy energy. I appreciate the communication among each other, made my next day visit seamless to come get the service done. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie, Zach Lenfesty
Nov 04, 2020 -

Autonation Subaru Carlsbad responded

We so appreciate the kind review, Patricia and are glad to hear that Zachary and Jamie provided you with a five-star experience here at Bob Baker Subaru! Thanks again and see you next time!

November 02, 2020

Excellent service from my sales person, Hugh Stewart & also excellent service with Luis Marta explaining all the paperwork at signing for my new Outback at Bob Baker Subaru. More

by downeymp52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Marta-excellent!, Seth Sonstein, Hugh Stewart
Nov 03, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the excellent review and congratulations on your new Outback! We're glad to hear that Hugh & Luis provided you with a five-star experience during your visit here at Bob Baker Subaru, and we hope we have the opportunity to work with you again in the future. Take care and happy travels!

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