Autonation Subaru Carlsbad

Every aspect of my experience was above and beyond my expectations. Billy communicated with me through the whole process while they were fixing my car. expectations. Billy communicated with me through the whole process while they were fixing my car. More

Wait time was much longer than expected. Customer Service was poor — when asking about other parts of my car, the representative didn’t fully answer any of my questions, only said “That’s going to cost you m was poor — when asking about other parts of my car, the representative didn’t fully answer any of my questions, only said “That’s going to cost you more” without other information. He also was quite short and rude when speaking to me . More

Christy did a great job as a salesperson. She made for an enjoyable car buying experience. She was not pushy or aggressive and was very knowledgeable an enjoyable car buying experience. She was not pushy or aggressive and was very knowledgeable More

I have always had a very good experience with this dealership. Thank you for letting me know about all the changes snd need my Forester requires. I love my Subaru dealership. Thank you for letting me know about all the changes snd need my Forester requires. I love my Subaru More

JP and the team’s technicians once again did a superb job. My BRZ felt a bit off on alignment (driving backcountry roads where i live) so i brought it in. Their meticulous and very detailed labor diale job. My BRZ felt a bit off on alignment (driving backcountry roads where i live) so i brought it in. Their meticulous and very detailed labor dialed in the alignment to great precision. My sports car now drives better than new! JP listens and then relays the concern to his techs: their internal teamwork and will to help the customer goes above and beyond! THANK YOU ONCE AGAIN!!!!! Also, it’s always good to talk with Kelley in sales about potential additional car purchases. More

This is the third car that we have bought from a Bob Baker Auto Group dealership, alway a good deal and excellent customer service. Our salesperson went above and beyond for us we were actually just loo Baker Auto Group dealership, alway a good deal and excellent customer service. Our salesperson went above and beyond for us we were actually just looking at vehicles, but not committed to buying. Mr Tahir heard us and reacted with the rest of the team to make us say yes. We are so happy with the car we got and the above and beyond approach towards customer service that I feel the need to tell everyone I know, and I’m doing just that👍 Not to let anybody out the finance team was awesome as well. More

I have been associated with Bob Baker for 35 years.They have always given top Tier service. Will and Norman are very Knowledgeable,Jamie was very helpful Great crew! have always given top Tier service. Will and Norman are very Knowledgeable,Jamie was very helpful Great crew! More

I have used Bob Baker since I bought my 2017 Subaru Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provid Forester for Service. I have been very positively impressed with the service personnel that I dealt with. They know how to treat customers and provide outstanding technical support. I have not had a negative experience with them for the past 3 years. More

Zach Lenfesty never called me back. Car presented was dirty inside. People there were not willing to negotiate price. No follow up call back by salesperson. dirty inside. People there were not willing to negotiate price. No follow up call back by salesperson. More

I think our service manager Zack went out of his way to help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the f help us resolve all issues and problems we had with our 2012 Subaru outback we’re glad we use their service department and will be returning in the future thank you More