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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,131 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,131 reviews

October 19, 2020

Excellent service experience with Will C at Bob Baker VW. Great friendliness and communication and I’m very pleased with the quality of work. It’s why I keep coming back! More

by EricM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Oct 20, 2020 -

Autonation Subaru Carlsbad responded

We're happy we exceeded your expectations, Eric! Thank you for visiting Will at Bob Baker Subaru! See you next time!

October 19, 2020

Terrence was the reason I chose Bob Baker Subaru. I have been shopping around for a little while for my car and I know that I could probably get the same price at another dealership where I purchased Subaru More

by Rebecca
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrence , Seth Sonstein
Oct 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience working with Terrence at Bob Baker Subaru! We appreciate your support, and look forward to working with you again!

October 19, 2020

I was through Costco Auto Program for my new Subaru purchase. Entire process was easy and stressless. The dealer staffs are very nice, friendly and professional. More

by shikuans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uzair
Oct 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your feedback! We hope you enjoy your new Subaru! We look forward to seeing you at Bob Baker Subaru!

October 19, 2020

Came in for a battery for my Gli that they were holding and it took Edger and parts manger 1 1/2 hours to figure out how to prorate my battery that they only gave me 4 dollars for. Wasted so much time for More

by Annemarie Hastey
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edger and parts manager
Oct 29, 2020 -

Autonation Subaru Carlsbad responded

Sorry about the confusion regarding the battery proration.

October 19, 2020

Overall it was a great! Would give 5 stars if the process could be a bit faster but it's understandable:) Thank you for a great car! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Jason Field
Oct 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We hope to deliver a 5-star experience next time! See you next time at Bob Baker Subaru!

October 19, 2020

Zach was awesome! Personable and caring. I’ll be back for sure. Quick and easy service. I felt taken care of quickly and efficiently. Great work More

by timabetzala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
Oct 20, 2020 -

Autonation Subaru Carlsbad responded

Thank you for your feedback, Tim! We look forward to seeing you next time at Bob Baker Subaru!

October 17, 2020

Terrence made the process easy. It was a smooth experience getting into my new Outback, and the price was very reasonable - thank you for your help! More

by Mike
Customer Service
Recommend Dealer
Yes
Employees Worked With
Terrence Sterbenz
Oct 19, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Terrence at Bob Baker Subaru, Mike! We hope you enjoy your new Subaru Outback!

October 17, 2020

Hugh Stewart was great helping us get a great car with a real deal, he stayed late with his team so we could take it home that night, Thanks Hugh and team More

by jesuspalmas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Hugh Stewart
Oct 19, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your experience working with Hugh at Bob Baker Subaru, Jesus! We look forward to seeing you next time!

October 16, 2020

Will never purchase a service agreement here again. Car was finished for 40 minutes before I went and asked if it was done (I was sitting in the lounge). I do not believe the tires were rotated because th More

by tomwoehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Lopez
Oct 17, 2020 -

Autonation Subaru Carlsbad responded

I am very sorry for the wait, I would like to rotate your tires for you at any time, and make sure the pressures are correct. Please stop in and we will do it while you wait again sorry for the wait. Norm

October 16, 2020

William went above and beyond to make my service and experience easy and smooth. Satisfied over all car issue was resolved. William kept me updated with the status of my car all the time. He is very kin More

by VASQUEZMONICA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Oct 19, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your review! We're so happy to hear that William provided you with excellent service! We look forward to seeing you next time at Bob Baker Subaru!

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