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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,125 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,125 reviews

October 05, 2020

Super professional staff that provide speedy service and keep you well informed. There are several Subaru dealers in the area but driving up to Carlsbad is always worth it for the excellent service. More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru, Kate! We appreciate your business!

October 05, 2020

Every employee that I worked with was extremely knowledgeable and courteous I appreciate their service I have received from Bob Baker Subaru over the years. More

by lwass65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Toolen, Robert Simon, Bill Kornik
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing our team at Bob Baker Subaru! We appreciate your business!

October 05, 2020

The Windshield gotb broken during car wash. Manager said they would order one and let me know when it comes in. Were changes were made to screen? I don't find where it tells how many miles to gas fill. More

by katharinekk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Oct 07, 2020 -

Autonation Subaru Carlsbad responded

Thank you for sharing your feedback, Katharine. Please reach out to me at (760) -804-5037, to discuss your visit further. Thanks, Norman Amabile - Service Manager.

October 05, 2020

Couldn’t be more happy with my purchase both sales and finance team attempted to get me out as fast as possible. Finance department gave me a stellar rate (credit union level), and really wanted to fit ev More

by Michael rosales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Montoya , Armando Rodrigues, Dustin Thompson
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru, Michael! We're so happy to hear that our sales and finance teams took such great care of you during your visit! See you next time!

October 05, 2020

Thanks to all employees who were part the good experience for latest service on our Subaru. The staff is professional, friendly and polite. We have always been pleased with the service we have re More

by m.mcgraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Carrasco
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for the 5-star review of Bob Baker Subaru! We look forward to having you as customers for life!

October 05, 2020

Service was prompt, and the service rep was courteous and friendly. The car was ready when promised. I would definitely return for my next service. More

by jose bielma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton Shriver
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for choosing Bob Baker Subaru for all of your service needs, Jose! See you next time!

October 05, 2020

I have always heard to be wary of dealerships but I’ve never had issues in the past. This experience was horrible. I will never come back. More

by kaityd4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Amabile, William Carrasco
Oct 05, 2020 -

Autonation Subaru Carlsbad responded

Sorry about the experience, we did try and make it up to you by repairing the knock sensor and the carbon build up free of charge which would have cost you $ 1000.00 or more if you was to pay for that. Sorry for the troubles and we do understand you have choices. Thanks and again sorry.

October 05, 2020

Batista is really a great person to talk to and good on what he does. Total opposite of the lady ( Kelly ) that we dealt with on our initial visit. She got all upset when I didn’t agree on the deal and pre More

by medelmagtoto
Recommend Dealer
Yes
Employees Worked With
Luiniery Batista, Kelley Madden
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

I'd really like the chance to better understand what happened during your visit to the store. Would you please consider giving me a call at (760) -804-5038 so that I can help? Thanks, Don Elliott - Customer Service Relations Manager.

October 05, 2020

JP was very helpful with getting my car serviced and recall taken care of. But my car seats were just thrown in the back and my car was not washed like I asked. I appreciate the speedy service, but some More

by jdmccrossin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Please come back for the car wash if you are in the neighborhood, also the car seat is always put upside down to insure the customer knows it is not installed. Sorry for the car wash.

October 05, 2020

Worked with Forest, Yuri and Luis to quote and finalize my transaction. Pleased all the way around with my experience. We used our Costco pricing, traded emails in price and terms, closed the deal in pers More

by rob.kazmierski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ganzha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest and Luis, Seth Sonstein
Oct 06, 2020 -

Autonation Subaru Carlsbad responded

Thank you for visiting Bob Baker Subaru, Rob! We're so happy to hear that Forest, Yuri, and Luis worked hard to find you a new car! We appreciate your support and look forward to your next visit!

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