Autonation Subaru Carlsbad

The two girls that my wife dealt with (I believe one was Erica) were not helpful. The were rude and my wife wanted to go somewhere else. Julien is the reason we continued the service with you. He was polite Erica) were not helpful. The were rude and my wife wanted to go somewhere else. Julien is the reason we continued the service with you. He was polite, sympathetic to struggle that was our experience up until then and did what he could to right the situation. I’m glad this review popped up because he was so good it deserved a phone call but I didn’t get it done. Like I said my wife and I were willing to go further to El Cajon because of the service we got from the two first girls we dealt with. I don’t feel like I can rate the experience with stars because it wasn’t good overall. More

Tanner Knapp was very efficient and helpful. My car was serviced promptly and washed, good experience all round. Will be returning to Bob Baker Subaru serviced promptly and washed, good experience all round. Will be returning to Bob Baker Subaru More

Great customer service and attentiveness. Will be recommending to my family and friends to got to Carlsbad service to get a new car and great service. recommending to my family and friends to got to Carlsbad service to get a new car and great service. More

I had a 2017 Subaru and now a 2020 Subaru and have taken both to Bob Baker Subaru in Carlsbad for service. Always friendly, great customer service! both to Bob Baker Subaru in Carlsbad for service. Always friendly, great customer service! More

Is great experience, I didn’t know much about Subaru but the sales rep that worked with me Tristin really got me up to speed. After driving BMWs for the last 22 years I made the switch from BMW which I cons the sales rep that worked with me Tristin really got me up to speed. After driving BMWs for the last 22 years I made the switch from BMW which I consider to be one of the best cars made in the world to Subaru and was happy to do so. The Subaru is an incredible value it has everything that I need to keep me going with work family and play balance. I look forward to my next transaction/purchase of Bob Baker Subaru. You guys are the best! More

We are very satisfied with the care Bob Baker Subaru provided us. Tanner Knapp kept us informed and gave us updates as our repair went along. A loaner vehicle was provided while our WRX was in shop. We provided us. Tanner Knapp kept us informed and gave us updates as our repair went along. A loaner vehicle was provided while our WRX was in shop. We are impressed with the shop mechanic, Michael and foreman Eddie who persisted in diagnosing and restoring our car to full functionality. More

Worst experience ever. Robert lies about his numbers and will confused you. Spent 6 hours to this dealership at the end is all a lie. will confused you. Spent 6 hours to this dealership at the end is all a lie. More

Julian is the best and has been so helpful! He’s the reason I kept going to get my car serviced here even after moving to Orange County. reason I kept going to get my car serviced here even after moving to Orange County. More

Can’t say enough about Julian Perez. He once again was wonderful and took care of my Outback. He kept me inform and worked quickly to make sure everything was perfect. I appreciate his professionalism and wonderful and took care of my Outback. He kept me inform and worked quickly to make sure everything was perfect. I appreciate his professionalism and time he took to explain things to me about my car. He’s an asset to Subaru. More

I was very pleased with my experience at Bob Baker Volkswagen. Everyone was very friendly and helpful. New car was very clean and full of gas when I received it. Salesman was awesome. Volkswagen. Everyone was very friendly and helpful. New car was very clean and full of gas when I received it. Salesman was awesome. More