Autonation Subaru Carlsbad

Always exceptional service and great customer service, thorough communication provides about any additional service that may be needed. i never feel pressured into purchasing service that my vehicle doesn thorough communication provides about any additional service that may be needed. i never feel pressured into purchasing service that my vehicle doesn’t need. More

Julian was great and very helpful. My complaint isn’t with Bob Baker. It’s why when Subaru has a known issue with key removal and has issued a service bulletin, they don’t issue a recall. $558 is a lot t with Bob Baker. It’s why when Subaru has a known issue with key removal and has issued a service bulletin, they don’t issue a recall. $558 is a lot to pay for what is obviously a manufacturer defect. Not a happy Subaru owner. More

Thank You Erik Lopez! To whom it may concern. I brought in my Outback for an oil change & tire rotation on Thursday and Erik Lopez handled my account. I had a Crosstrek a To whom it may concern. I brought in my Outback for an oil change & tire rotation on Thursday and Erik Lopez handled my account. I had a Crosstrek a few years back and had issues with the service department at this location and decided it best to take my business to another Subaru dealership (where I also leased my Outback). I live and own a business in the Carlsbad area so I tried this location again after 2 years. I must say Erik was outstanding and so was the service team! I went in around 7:30 AM and was out the door before 9 AM with no problems. I am glad to return my business to a local dealership and will most likely do my next car shopping with them. More

Great simple communication. They actually listened to my meeds and wants an helped me get there in both sales and finance. The inventory was what actually brought me to this dealership, you had the options meeds and wants an helped me get there in both sales and finance. The inventory was what actually brought me to this dealership, you had the options Cars in stock that i wanted. More

Excellent service. I did not feel pressured to purchase or be pushed into purchasing things that I did not want to purchase. Very pleasant leasing experience with Kelly Madden. or be pushed into purchasing things that I did not want to purchase. Very pleasant leasing experience with Kelly Madden. More

The dealership seems organized and friendly. All the sales people were knowledgeable and helpful. We do feel we did okay using our Costco no haggle discount with 0% financing. sales people were knowledgeable and helpful. We do feel we did okay using our Costco no haggle discount with 0% financing. More

A good experience with friendly folks Josh was a pleasure to deal with and the finance folks worked quickly to accommodate my time deadline. They got me out with relative ease and I felt Josh was a pleasure to deal with and the finance folks worked quickly to accommodate my time deadline. They got me out with relative ease and I felt no pressure to add on any "extras", just the way I like it. More

Hugh was extremely friendly, helpful and knowledgable. He provided great customer service, ensured that we got a great deal, and guided us through every step of the process! provided great customer service, ensured that we got a great deal, and guided us through every step of the process! More

Dustin Thompson made my dream come true!! I have never been able to buy a brand new car and thanks to Dustin, I was able to drive away in a 2019 VW Arteon! I went to other car dealerships but what brought been able to buy a brand new car and thanks to Dustin, I was able to drive away in a 2019 VW Arteon! I went to other car dealerships but what brought me back to Bob Baker was Dustin. I LOVE the fact that when the red VW Arteon came in, he thought of me. That goes to show you, he really listens to his customers and know what they are looking for. He has a great sense of humor which I think is an asset when it comes to sales. I hope Dustin is there when I come back in 3 years to lease or buy another vehicle. Thanks again Dustin for making my dreams come true!!!! More

Very friendly helpful groupEasy to work with and made Very friendly helpful group Easy to work with and made the process as easy as possible I would recommend this dealership to friends and family They Very friendly helpful group Easy to work with and made the process as easy as possible I would recommend this dealership to friends and family They did not apply heavy pressure. I can’t remember the name of the finance guy But he did a great job as well More