Autonation Subaru Carlsbad

Perfect from the time a walked in until I drove out . I recently purchased a new car. The entire experience was perfect. I had an appointment, everyone was on time and very professional. The sales m I recently purchased a new car. The entire experience was perfect. I had an appointment, everyone was on time and very professional. The sales manager showed me exactly the car I wanted at an excellent price. The whole process was pleasant, professional, and painless. More

Best customer service I test drove a couple cars at another dealership and I must say I am very happy that we decided to purchase our outback at this location . The staff i I test drove a couple cars at another dealership and I must say I am very happy that we decided to purchase our outback at this location . The staff is very welcoming, friendly and thoughtful. They are also very informative. I highly recommend this location. 10/10 More

Friendly and Helpful Jim explained everything w patience & kindness...The finance man was horrible...He almost ruined the entire experience for me at a time when I was alr Jim explained everything w patience & kindness...The finance man was horrible...He almost ruined the entire experience for me at a time when I was already very tired and on my last nerve...But Jim smoothed it over for him and saw me out with a hug... More

Always quality service Good communication. On time service along with frequent shuttle options. No questionable charges ever. I can highly recommend. And they provide a qual Good communication. On time service along with frequent shuttle options. No questionable charges ever. I can highly recommend. And they provide a quality car wash. More

Fantastic customer service! From the moment I walked in (with kids in tow), everyone there was super helpful and pleasant. Probably the easiest vehicle purchase I have ever made From the moment I walked in (with kids in tow), everyone there was super helpful and pleasant. Probably the easiest vehicle purchase I have ever made. Christy was super knowledgeable about the vehicle and pretty much answered all my questions on the spot. I would definitely recommend the Costco deal and Bob Baker VW to any of my family and friends. More

Excellent, outstanding, the best To buy a car see Christy, for maintenance see Zach. Those two provide stellar customer service. We are a Subaru family and wouldn’t go anywhere else. To buy a car see Christy, for maintenance see Zach. Those two provide stellar customer service. We are a Subaru family and wouldn’t go anywhere else. More

Excellent service quality results This Dealership corrected my vehicle alignment and centered the steering wheel very well. I had previously struggled with Mossy VW as they could not s This Dealership corrected my vehicle alignment and centered the steering wheel very well. I had previously struggled with Mossy VW as they could not straighten my steering wheel. More

It Just Felt Right Upon arriving, I was cordially greeted by Jason Field. I never felt pressured. He answered all my questions, worked hard to get just what I wanted and Upon arriving, I was cordially greeted by Jason Field. I never felt pressured. He answered all my questions, worked hard to get just what I wanted and all was completed in a timely manner. More

Easy experience and got a good price Good experience buying via internet department with Brandie and the salesperson Batista. Seemed knowledgeable and was not high pressure. Finance guy T Good experience buying via internet department with Brandie and the salesperson Batista. Seemed knowledgeable and was not high pressure. Finance guy T Turner showed me various options but didn’t push add ons obnoxiously like has happened to me elsewhere in the past. All around as good of an experience as I could hope for in such a process. More

Differential service, rubber gaskets I was very surprised that the bushings to the differentials needed replaced in my 2014 Outback 3.6. I had less than 85k miles in the car. First time f I was very surprised that the bushings to the differentials needed replaced in my 2014 Outback 3.6. I had less than 85k miles in the car. First time for everything! Very disappointed that this would wear so soon. Service rep was nice. Curious why I never receive coupons for standard maintenance to my car from the dealer I purchased from. My mom has a Toyota Sequoia and she gets many coupons!! More