Autonation Subaru Carlsbad

Efficient & Courteous My only complaint, if any, was that the Service writer (JP), when I dropped off my vehicle, was adamant that my Service coupon (without closely lookin My only complaint, if any, was that the Service writer (JP), when I dropped off my vehicle, was adamant that my Service coupon (without closely looking at it, by the way) was “Expired” ( when the date was clearly Valid through 10/16/2020). More

Thorough and Fair I had a bunch of things on my Outback that needed fixing. The service department attentive and communicative. They reached out to me proactively to I had a bunch of things on my Outback that needed fixing. The service department attentive and communicative. They reached out to me proactively to see if I needed a rental. My car was clean and thoroughly repaired when I got it back. More

Great experience Our experience was really great because our sales associate, Christy Vogel, was very helpful in not only providing information but also helping us fin Our experience was really great because our sales associate, Christy Vogel, was very helpful in not only providing information but also helping us find the right vehicle to meet our needs. More

Will in service is wonderful Will is always so pleasant and helpful. he makes brining my car for service bearable He is a valuable employee and I’m happy to work with him every Will is always so pleasant and helpful. he makes brining my car for service bearable He is a valuable employee and I’m happy to work with him every time I’m there More

Ridiculous service!!! The reason I keep going back to Subaru, besides the car, is the most ridiculous type of service you provide - in a good way. You have aways sincerely The reason I keep going back to Subaru, besides the car, is the most ridiculous type of service you provide - in a good way. You have aways sincerely listened and have given the best customer service around. It’s ridiculous how others can’t follow! More

Recall Very fast and efficient team! I always love to see Bobby. He’s very friendly and gets me in & out fast. I hope he gets a big fat bonus this year! Very fast and efficient team! I always love to see Bobby. He’s very friendly and gets me in & out fast. I hope he gets a big fat bonus this year! More

fair pricing no up sale Fixed the car correctly, Went out of their way to see if the repair could be a warranty item. Car delivered as promised. No up selling. Over all be Fixed the car correctly, Went out of their way to see if the repair could be a warranty item. Car delivered as promised. No up selling. Over all better than most of my dealer experiences through the years More

Recent service for recall Julian, the service advisor was courteous as he listened to my concerns. Although my vehicle is a 2018 VW Jetta, I’ve been a customer since 2006 when Julian, the service advisor was courteous as he listened to my concerns. Although my vehicle is a 2018 VW Jetta, I’ve been a customer since 2006 when we purchased our first Jetta. The remodel of the customer lounge and restroom makes a wait much more enjoyable. More

Service center side mouldings for new car Easy buying experience. Joshua was knowledge about the car and answered all our questions. I do have to make a call back because I thought when you bu Easy buying experience. Joshua was knowledge about the car and answered all our questions. I do have to make a call back because I thought when you buy a Crosstrek you get offered a charity of your choice that Bob Baker will put down $250 and that was not offered for us. More