Autonation Subaru Carlsbad

Service and recall I took my car in for one of the included maintenance for the first two years and one of two recalls. The guy who helped me was nice and gave me an ac I took my car in for one of the included maintenance for the first two years and one of two recalls. The guy who helped me was nice and gave me an accurate time for when the car would be ready. More

Best Subaru Collision Repair Excellent & professional, your Subaru will be returned to like new condition. I would say they're magicians, but I saw the shop, and there were no mag Excellent & professional, your Subaru will be returned to like new condition. I would say they're magicians, but I saw the shop, and there were no magic wands. It has been a tough year in my driving time after having been rear ended twice, and having a motorcycle crash into our door, thanks to Subaru Collision repair, our car has was fixed so precisely that no visible inside or outside vestiges remained. It is as if they have a hidden time machine somewhere in the shop (I couldn't spot it, but it could be there!) which they use to transport your Subaru back in time to pre-collision condition. Then they clean it up, wash and detail it, then give it back only to see your jaw drop to the floor as you see your shiny clean vehicle come out of the shop. The employees are top notch, they'll handle your vehicle with care and provide all the help you may need. The shop's collision repair advisor Jeremy has been a delight to talk to, he is attentive and friendly, he gave us all pertinent information and contacted the rental company for us. Marco, the shop manager has also treated us kindly and respectfully, and of course, has made sure our car was repaired to factory like condition and we were satisfied with the work, and we are very satisfied. I don't know if the shop fixes other vehicular collisions, but at least for Subarus I will recommend this shop to anyone that will listen. Awesome work. More

Great service Had to wait a bit before a service rep came over. Ultimately, Tanner, came to us and politely attended to servicing my Subaru Forester for an oil cha Had to wait a bit before a service rep came over. Ultimately, Tanner, came to us and politely attended to servicing my Subaru Forester for an oil change and tire rotation while we waited in the very pleasant waiting area. Tanner was knowledgeable and attentive and made sure everything went promptly so our wait time was within the hour and half that he quoted us when we arrived. Thank you to Tanner and the mechanic that serviced my Subaru for a pleasant service visit. More

Key programming took 3 hrs I ordered a spare key for my VW. Programming took over three hours. I received email that my car was done but after shuttle ride from work to BB VW, c I ordered a spare key for my VW. Programming took over three hours. I received email that my car was done but after shuttle ride from work to BB VW, car was not ready. More

Great Customer Service I arrived at my scheduled time and was immediately greeted by Bobby with a friendly smile. He asked he could help and I told him I was there for routi I arrived at my scheduled time and was immediately greeted by Bobby with a friendly smile. He asked he could help and I told him I was there for routine service. He then asked me if there were any problems or anything they needed to be aware of, and listened intently to my answers. He explained what was included in the service and before I handed the vehicle over to Bobby and the service team, he asked if I had any further questions. Now that’s how you are supposed to greet and treat a customer! Client focused all the way. More

Great service and attention to detail My husband and I were taken care of very well when purchasing our new vehicle. I would recommend this dealership and sales people highly Thank you My husband and I were taken care of very well when purchasing our new vehicle. I would recommend this dealership and sales people highly Thank you for the ease of the transaction More

Good stuff Jim was great and helpful. He let me know his number is reachable 24/7 if I had any questions. He made the process easy and stress free Jim was great and helpful. He let me know his number is reachable 24/7 if I had any questions. He made the process easy and stress free More

Great All went well i was offered a loaner car However they didn't have one i ask earlier next time the car was fixed in a timely manner. All went well i was offered a loaner car However they didn't have one i ask earlier next time the car was fixed in a timely manner. More

Quick and efficient I was very impressed with the service center at Bob Baker Subaru. It was my first visit with my daughter’s new car. They had me in an out in an hour I was very impressed with the service center at Bob Baker Subaru. It was my first visit with my daughter’s new car. They had me in an out in an hour and a half with a nice car wash! I will definitely be back. More

Regular maintenance I am from out of town. Whenever I can have my Subaru serviced here and make a point of having it done. Service was done in an hour plus a car wash. Cu I am from out of town. Whenever I can have my Subaru serviced here and make a point of having it done. Service was done in an hour plus a car wash. Customer service was excellent. More