Autonation Subaru Carlsbad

new car service at 6 months prompt and courteous greeting upon arrival for service; quickly pulled up record on computer although car had been purchased at a different dealership prompt and courteous greeting upon arrival for service; quickly pulled up record on computer although car had been purchased at a different dealership. Waiting area was clean and relaxing; all persons in and out were cheerful and courteous. Was completed as promised. A very good first impression! More

Factory Recall Service Service was completed exactly on time. Zach has great people skills and was very knowlleable regarding the nature of the service required. Thank you Service was completed exactly on time. Zach has great people skills and was very knowlleable regarding the nature of the service required. Thank you Zach! More

This was the best car buying experience I have ever had! From the internet sales woman, Janette, to the excellent Salesman, Hugh, to the financing and business manager, Bobby, this was the best car buying ex From the internet sales woman, Janette, to the excellent Salesman, Hugh, to the financing and business manager, Bobby, this was the best car buying experience I have ever experienced. Hugh took the time to show me several cars and helped me hone in on a favorite and then helped make it happen with an excellent price for my trade in and overall deal. I highly recommend this dealership and if you want to have FUN buying a car with no hassle, no pressure and great service, ask for HUGH. He's sincere and extremely helpful, personable and overall just a nice man. Loving my new outback!!!! Thanks to all. More

Not pushy salespeople All of the people with whom I dealt were professional and knowledgeable. Nobody was pushy for me to buy. In spite of that I bought my car the day af All of the people with whom I dealt were professional and knowledgeable. Nobody was pushy for me to buy. In spite of that I bought my car the day after test driving. Very good experience! More

Easy Process I love coming to this location for all my service needs. The entire staff is welcoming and explains everything simple and straight forward. They make I love coming to this location for all my service needs. The entire staff is welcoming and explains everything simple and straight forward. They make a stressful process go much smoother and create a positive experience. Big thanks go to Will who was the agent who walked me through everything I was going to need completed today and what to expect in the future. I will be only coming back to this location only. I have been here before and worked with Bobby who was also exceptional in everything. More

Great Customer Service As always, my service rep was wonderful. Always a pleasure. The price is very reasonable and the work is completed in a timely manner. Thanks. As always, my service rep was wonderful. Always a pleasure. The price is very reasonable and the work is completed in a timely manner. Thanks. More

Joshua was pleasant, knowledgeable. Joshua took the Time to go over all the numbers, and all question we had. We never felt pushed into purchasing and he Made the entire process a plea Joshua took the Time to go over all the numbers, and all question we had. We never felt pushed into purchasing and he Made the entire process a pleasant experience. Once the vehicle was purchased he took the time to go over every feature of the vehicle and answered any additional questions we had. More

Efficient, professional, helpful Service was done expediently. Car was washed and clean inside and out. Service advisor was polite and gracious towards an old lady who does not know a Service was done expediently. Car was washed and clean inside and out. Service advisor was polite and gracious towards an old lady who does not know anything about a car aside from driving it. I would certainly recommend them More

A service center that goes beyond minimum. Since I was 15 min before opening, I began using my phone. Most dealers make you wait till opening even if staff are there early. The greeter at Subar Since I was 15 min before opening, I began using my phone. Most dealers make you wait till opening even if staff are there early. The greeter at Subaru who directs traffic came to the car and said he would get me started as soon as a service writer was available. Two minutes later JP took care of things. The service was done efficiently and he called to let me know. The car was even washed when I picked it up. Can't ask for more! More

First car service The service department was great. I was greeted by Julian once I arrived. He made the entire service experience wonderful for me. It’s convenient and The service department was great. I was greeted by Julian once I arrived. He made the entire service experience wonderful for me. It’s convenient and efficient. When I picked my car up, he promptly got all the paperwork ready for me. Great job by the service department. More