Autonation Subaru Carlsbad

Great service for my first oil change service My service agent was very friendly and had a can-do attitude. He was very good at updating me and ordering a special part for me. The customer servi My service agent was very friendly and had a can-do attitude. He was very good at updating me and ordering a special part for me. The customer service refresnhment area could use a little work. The hot chocolate and coffee is good, but the vanilla Oreos hidden away are not very good. Perhaps plums and peaches could be put in the bowl. Also, having donuts 🍩 would be nice addition. More

I love my new Subaru! The whole experience was painless. I didn't feel like it took forever and everyone I dealt with was pleasant and helpful. I love driving my new car The whole experience was painless. I didn't feel like it took forever and everyone I dealt with was pleasant and helpful. I love driving my new car so much. Thank you Joshua! More

Happy Customer I had been looking to purchase a new SUV for a few months. I narrowed my choices down to three SUVs from different makers, the Subaru Ascent being one I had been looking to purchase a new SUV for a few months. I narrowed my choices down to three SUVs from different makers, the Subaru Ascent being one of them, and I decided to take a morning off to test drive all three. I cannot say that I disliked any of them, they were all great. However, I absolutely LOVED the Subaru Ascent. And what helped lead to my decision to purchase it was the great service that I received from Hugh and the rest of the team at Bob Baker Subaru. He was friendly without being pushy and I did not feel pressured at all. He made the process as smooth as possible and I am one happy customer! More

Subaru warranty Great experience. Very responsive and flexible when a miscommunication was discovered. Tanner made sure everything was corrected in a timely manner an Great experience. Very responsive and flexible when a miscommunication was discovered. Tanner made sure everything was corrected in a timely manner and that additional service fees waived More

5 Star Experience Uncle Jim sold us our brand new Ascent. He was so sweet and knowledgeable. Usually buying a car can be a pain in the butt but Jim made it enjoyable. Uncle Jim sold us our brand new Ascent. He was so sweet and knowledgeable. Usually buying a car can be a pain in the butt but Jim made it enjoyable. More

Bobby Reynolds provides GREAT service. What a great experience thanks to Bobby Reynolds. He is an asset to Bob Baker Carlsbad dealership. I was in and out, as he promised. What a great experience thanks to Bobby Reynolds. He is an asset to Bob Baker Carlsbad dealership. I was in and out, as he promised. More

Always a great experience!!! Bobby has been my go to rep when I need maintenance done, always does a great job, very knowledgeable, great at keeping me involved in what’s going on Bobby has been my go to rep when I need maintenance done, always does a great job, very knowledgeable, great at keeping me involved in what’s going on and the process is always smooth and stress free. I know I’m in good hands, thank you Bobby and staff for the continuous outstanding experience! More

Good experience Got a reasonable deal on the car. Straightforward process . Approachable staff . Billy was very thorough and pleasant to work with. I appreciate t Got a reasonable deal on the car. Straightforward process . Approachable staff . Billy was very thorough and pleasant to work with. I appreciate the no drama approach. More

Excellent Zach called the driver to correct the pickup location. Zach called me when the car was ready for pickup. Zach went over the estimate with me prior t Zach called the driver to correct the pickup location. Zach called me when the car was ready for pickup. Zach went over the estimate with me prior to the service. Ad blue I can add myself. Everything else was excellent. Bobby has been excellent too during previous visits. Wayne and Sergio were the drivers--awesome. Thank you. Mary More

World Class Service!!!! I have had the pleasure of working with William Carrasco on a number of occasions. He makes the whole process easy and seamless. I love that he always I have had the pleasure of working with William Carrasco on a number of occasions. He makes the whole process easy and seamless. I love that he always communicates exactly what is going on and what to expect. Definitely a top notch service experience!!! More