Autonation Subaru Carlsbad

We love our Bob Baker Crosstrek Phev Sales staff was helpful, not pushy; professional not arrogant; Amazing team. Christy, Jim, Brandi and Billy were sales. Terry in Finance was a delight Sales staff was helpful, not pushy; professional not arrogant; Amazing team. Christy, Jim, Brandi and Billy were sales. Terry in Finance was a delightful guy whose goes above and beyond. Thank you to a great team. More

Chipped window repair and hazard lights Great communication and understanding of their customers needs. While the chip was on the used car windshield when purchased, the hazard lights also h Great communication and understanding of their customers needs. While the chip was on the used car windshield when purchased, the hazard lights also had an issue that were noticed and repaired same day. Awesome to be able to drop off the car anytime (even outside of business hours). More

Great Friendly Service It is a little pricey to get service done here but it’s worth it. They are super nice and always explain to me what I need done before they do it. JB It is a little pricey to get service done here but it’s worth it. They are super nice and always explain to me what I need done before they do it. JB has helped me so many times and makes sure I know how to save money and get the right work done More

Long wait times but they do their best and are honest The service manager was awesome, took time to explain what they did, and even put my car back on the lift to get photos to better explain what they sa The service manager was awesome, took time to explain what they did, and even put my car back on the lift to get photos to better explain what they saw. the diagnostic took 5 hrs but all service dealers have super long wait times. More

In and out no fuss. Came in for express service on a weekend with an appt. Quickly helped, and service completed as promised. Sat in lounge, and was out of there in a f Came in for express service on a weekend with an appt. Quickly helped, and service completed as promised. Sat in lounge, and was out of there in a flash. More

Great experience Terry was knowledgeable and helpful, and worked diligently they the whole process. He made himself available for future questions should they arrive. Terry was knowledgeable and helpful, and worked diligently they the whole process. He made himself available for future questions should they arrive. I would recommend this dealership. More

Way too long to wait for an oil change I had an appointment at 9:30am. I didn’t leave the dealership until noon. I appreciate the work they do and I did also get the car washed, but 2 1/2 h I had an appointment at 9:30am. I didn’t leave the dealership until noon. I appreciate the work they do and I did also get the car washed, but 2 1/2 hour is a bit long to wait. If I have an appointment I would appreciate service time within an expected time frame. Still, love the dealership and the people are always very nice. More

Made me feel at home, very confident in there work Always greeted right away with big smiles, work is done very timely, shuttle service is great, they’ll take you home and pick you up, unlike my sons T Always greeted right away with big smiles, work is done very timely, shuttle service is great, they’ll take you home and pick you up, unlike my sons Toyota dealer. Fixed my WRX like brand new, I’m very happy More

Major Repair - but they worked with us Many time dealers just do repairs - the customers are secondary and mostly just getting then to not complain about price or time. Bob Baker is diffe Many time dealers just do repairs - the customers are secondary and mostly just getting then to not complain about price or time. Bob Baker is different. They worked with us each step offering options, explaining both when and when not to spend money now, and when it took a long time they explained why and worked with us on alternative rides. They did a good job More

Jason is a pro in every respect and a pleasure to deal with. Jason answered all of our questions, showed great patience and professionalism. Even after the sale was completed, he stuck with us to make sure we w Jason answered all of our questions, showed great patience and professionalism. Even after the sale was completed, he stuck with us to make sure we were happy and comfortable in the new car. This is our third Subaru and we will remain loyal to the brand. More