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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,140 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,140 reviews

April 14, 2019

Good experience Overall a good experience at the dealership. The test drive area let me get a good feel for the vehicle I purchased and everyone on the staff was fri More

by reden.cacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Evans
April 14, 2019

It took less than three hours to get out the door with my At This place was amazing. They got me out in under three hours and I left driving my new Atlas (V6, and all wheel drive). This place is amazing More

by dave_reule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Hugh Stewart
April 14, 2019

Great product knowledge Knowledgeable sales man. Even though I was looking at a Honda she still knew the product line and I was impressed. I would come here again if I'm look More

by Lizzy liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Perry
April 13, 2019

Very professional Great new-car experience. Joshua and his team at Bob Baker were very professional, and provided excellent service. From the initial model browsing at More

by Marconih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Perry
April 13, 2019

Smart shield install Darius was great. Very happy with actual work performed at the dealership. Reason for four stars instead of five was strictly related to experienc More

by k.greene57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darius young
April 13, 2019

I fully recommend Bob Baker Service was timely and well done. I felt important and my input was valued. Associate Tanner Knapp really took the time to explain things to me every More

by missyclow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
April 13, 2019

Awesome help! Quick service and awesome help! They truly care about their customer. Really appreciate everything :) thanks again to Zach and the team! Looking forwa More

by rebeccaxsimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
April 13, 2019

Wonderful dealership Personality positive helpful friendly and knowledgeable about product. Staff very willing to be helpful to me ,the customer anyway they can.. the yo More

by clatey760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial. Brandy and luis, Dustin Taylor, Jason Field, Leah Dannals
April 13, 2019

Oil change incompetency I have a pretty new Forester with 7500 miles and brought it in for second oil change. The car started smoking and smelling burnt on the way home. I ch More

by notpleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Ackerman
Apr 15, 2019 -

Autonation Subaru Carlsbad responded

We at Bob Baker Subaru are so so sorry for our mistake, we typically don't have this kind of issues at our store, again want to say sorry for the major inconvenience. I would like to repay you for the half tank of gas lost having to return back to the dealership. We are also confident the engine is fine and will not have any issues down the road. Please keep this email for your gas refund. If you still need to contact me please do not hesitate. Thanks Norman

More
April 13, 2019

Excellent Customer Service Customer service is always good at BB, and Tanner Knapp was superb. My oil change and check-up was free, yet Tanner treated me like I was spending mil More

by MRSJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
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