
Autonation Subaru Carlsbad
Carlsbad, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good experience Overall a good experience at the dealership. The test drive area let me get a good feel for the vehicle I purchased and everyone on the staff was fri Overall a good experience at the dealership. The test drive area let me get a good feel for the vehicle I purchased and everyone on the staff was friendly and helpful. More
It took less than three hours to get out the door with my At This place was amazing. They got me out in under three hours and I left driving my new Atlas (V6, and all wheel drive). This place is amazing This place was amazing. They got me out in under three hours and I left driving my new Atlas (V6, and all wheel drive). This place is amazing More
Great product knowledge Knowledgeable sales man. Even though I was looking at a Honda she still knew the product line and I was impressed. I would come here again if I'm look Knowledgeable sales man. Even though I was looking at a Honda she still knew the product line and I was impressed. I would come here again if I'm looking for a car. More

Very professional Great new-car experience. Joshua and his team at Bob Baker were very professional, and provided excellent service. From the initial model browsing at Great new-car experience. Joshua and his team at Bob Baker were very professional, and provided excellent service. From the initial model browsing at the lot, trim selection, the test drive, the number crunching, the negotiation, and finally the signing - 5 stars at every step More
Smart shield install Darius was great. Very happy with actual work performed at the dealership. Reason for four stars instead of five was strictly related to experienc Darius was great. Very happy with actual work performed at the dealership. Reason for four stars instead of five was strictly related to experience of getting the rental car. After all paperwork was done which I know takes a little while I still waited over 30 minutes to get the ride for the vehicle. I expected the rental car to be provided by Bob Baker and not an offsite vendor More
I fully recommend Bob Baker Service was timely and well done. I felt important and my input was valued. Associate Tanner Knapp really took the time to explain things to me every Service was timely and well done. I felt important and my input was valued. Associate Tanner Knapp really took the time to explain things to me every step of the way in terms that I could understand More
Awesome help! Quick service and awesome help! They truly care about their customer. Really appreciate everything :) thanks again to Zach and the team! Looking forwa Quick service and awesome help! They truly care about their customer. Really appreciate everything :) thanks again to Zach and the team! Looking forward to coming back again. More
Wonderful dealership Personality positive helpful friendly and knowledgeable about product. Staff very willing to be helpful to me ,the customer anyway they can.. the yo Personality positive helpful friendly and knowledgeable about product. Staff very willing to be helpful to me ,the customer anyway they can.. the younger staff was a definite positive More
Oil change incompetency I have a pretty new Forester with 7500 miles and brought it in for second oil change. The car started smoking and smelling burnt on the way home. I ch I have a pretty new Forester with 7500 miles and brought it in for second oil change. The car started smoking and smelling burnt on the way home. I checked the oil - it was very low and the engine compartment was smoking and very hot. The dealership sent out a technician and a service advisor (Chad Ackerman) to add oil and drive it back to the shop. The technician went under the car, verified that it was low on oil, added oil, and stated that he saw "the technician spill the oil" when the car was in the shop. I asked for the engine compartment to be degreased and cleaned because oil was everywhere. Chad later returned the car but there was still oil everywhere under the hood and white smoke still being produced. He took the car back and said he would call me when the cleaning was complete. I called the next day because I hadn't heard from Chad - but he wasn't in. I went up to the dealership. Zach was very apologetic and tracked down the technician who stated that the plug had been screwed on incorrectly. There was no paperwork for me because Chad had not entered the problem nor the repair on a ticket, so Zach did that for me at my request so that I would have a record. This oil change cost me a day without my car and a half tank of gas. I hope the engine was not harmed. This is not acceptable work for a dealership. More
Excellent Customer Service Customer service is always good at BB, and Tanner Knapp was superb. My oil change and check-up was free, yet Tanner treated me like I was spending mil Customer service is always good at BB, and Tanner Knapp was superb. My oil change and check-up was free, yet Tanner treated me like I was spending millions. He listened and clarified with follow-up questions. He was happy and had a great sense of humor. The Service Dept. manager was also great. More