Autonation Subaru Carlsbad

Bob made it happen I was in a bit of a pickle having just had my car hit and run and totaled. It came at bad timing and with my current credit situation, as the utilizat I was in a bit of a pickle having just had my car hit and run and totaled. It came at bad timing and with my current credit situation, as the utilization of my revolving credit was very high. Bob made it happen though with no co-signer. He was cordial, and followed through. More

Great car and a purchase experience to match We were not planning to buy a car today - we still have a few months left on our current lease, but we found the perfect car, with every feature that We were not planning to buy a car today - we still have a few months left on our current lease, but we found the perfect car, with every feature that I wanted, and I fell in love. Our Advisor, Joshua, was low-key and respectful at all times, showing us lots of different purchasing options with a variety of down payments and loan terms until we found the right one for us. Once we made the decision, the purchasing process was quick and painless, and we were out on the road with my new Golf in far less time than I’d expected. More

Respectful I drove away feeling good with our decision. The people there were respectful and were not pushy at all. We had to wait a while for the finance office I drove away feeling good with our decision. The people there were respectful and were not pushy at all. We had to wait a while for the finance office to finish the paperwork but apart from that, this was a good experience for my family and I. I would recommend this dealer to a friend. More

smooth excellent experience.....good personalities, happy dealership, clean, comfortable, good coffee, I feel I am writing essay......Jason Field made a spe excellent experience.....good personalities, happy dealership, clean, comfortable, good coffee, I feel I am writing essay......Jason Field made a special point to adjust to my desires as customer, keep it simple, and skip the razzile dazzlel and he did, as I expect he does with all his customers, and your service dept is great, having been doing business a number of years....our 2012 CC major issues, but the dealership is great. This review process is quite complicated compared to 10 being highest questions. , More

Car Purchase We are beyond PLEASED with our purchase. Thank you so much to Ryan for working with us and helping us decide what car would best fit our needs. We had We are beyond PLEASED with our purchase. Thank you so much to Ryan for working with us and helping us decide what car would best fit our needs. We had previously gone to a different car dealership where our experience was HORRIBLE, but Ryan made this experience so much more pleasant. He was never too pushy and was very understanding when we told him what we did and did not want and RESPECTED our budget. More

Excellent Service adviser communicated clearly, and service was completed in a very timely manner. I was contacted by phone to let me know that the service was Service adviser communicated clearly, and service was completed in a very timely manner. I was contacted by phone to let me know that the service was completed. Very appreciated! More

Amazing!! Worked with Tanner. He was so pleasant from start to finish, made my experience amazing, smooth, and very easy. He was a great communicator, and went Worked with Tanner. He was so pleasant from start to finish, made my experience amazing, smooth, and very easy. He was a great communicator, and went above and beyond, making sure I had a rental car, and when I got my car back, it was so clean!! Thanks for being a great company to work with; great customer service like this is getting fewer and farther between and it’s great to know it still matters to some places! More

Rear ended twice in 30 days Julio, in collision management, is the absolute Gold standard for quality and customer service. I felt I was informed before and after damage was acc Julio, in collision management, is the absolute Gold standard for quality and customer service. I felt I was informed before and after damage was accessed. He communicated very efficiently with the best Witt and demeanor. Thank you for the quality and assurance each time! More

So much better than Kearny Mesa We have had decent enough experiences at Kearny Mesa Subaru that kept us coming back to them, but we had one experience bad enough for us to ask a fri We have had decent enough experiences at Kearny Mesa Subaru that kept us coming back to them, but we had one experience bad enough for us to ask a friend if she recommended the person she and her fiance had worked with recently. She did, so we contacted Joshua Perry, got a quick response, and we came up that weekend. I didn't plan on taking any action during this visit. We just wanted to kkow numbers and set expectations for future decisions. Well, Josh was very friendly, knowledgeable, understanding, not pushy, and he let me go off-roading in the Ascent! We discussed numbers, my situation, thoughts, and feelings and he got me andeal inwas comfortable (and happy) with. He was not salesman-like. No real pressure. We just had honest discussions and I was very comfortable working with him, even when my husband was not able to sit down with us during the negotiations. The paperwork was done pretty quickly (we have had to wait half an hour at Kearny Mesa when we were the only customers at 9pm.....twice). The person who did the paperwork for me (sorry, I forgot the name!!) was also very friendly and not pushy about the add-on options. Loved our experience. Worth the drive and our time. Love the car. More

Very good experience Hello everyone, first off I want to say thank you Bob Baker dealership in helping me finally get my dream car!!! Love it! Second of all very good cust Hello everyone, first off I want to say thank you Bob Baker dealership in helping me finally get my dream car!!! Love it! Second of all very good customer care they’ve helped me with any questions or concerned I had and helped me through the whole process. A really big thanks to bautista! More