Autonation Subaru Carlsbad

Well done I took for crosstrek in for its first 6000 mile service through the express service (without an appointment) they did great. Took 1.5 hours, and it wa I took for crosstrek in for its first 6000 mile service through the express service (without an appointment) they did great. Took 1.5 hours, and it was done. I prepaid for my service within my lease so I didn’t have to pay for anything at the time of these service. More

Car Purchase As we walked in the dealership, I felt a family - friendly atmosphere. Bret was very precise, clear and short in communicating the pricing both onli As we walked in the dealership, I felt a family - friendly atmosphere. Bret was very precise, clear and short in communicating the pricing both online and when we met him at his office. That was the reason why we made the appointment to look at the car. Jay was very helpful and accommodating. He answered all our questions. For the questions that are not within his area of expertise, he looked for the answers. Jamie was very professional and patient in processing our paperwork. He had to redo some pages because of an error on my part. Overall, we had a very pleasant experience. The3hornes. More

Manifold intake replaced under warranty Sportwagen TDI intake manifold replaced under warranty four weeks after throttle replaced, also under warranty. Replacement parts were on hand and car Sportwagen TDI intake manifold replaced under warranty four weeks after throttle replaced, also under warranty. Replacement parts were on hand and car was available next day mid day. More

Bob made it happen I was in a bit of a pickle having just had my car hit and run and totaled. It came at bad timing and with my current credit situation, as the utilizat I was in a bit of a pickle having just had my car hit and run and totaled. It came at bad timing and with my current credit situation, as the utilization of my revolving credit was very high. Bob made it happen though with no co-signer. He was cordial, and followed through. More

Great car and a purchase experience to match We were not planning to buy a car today - we still have a few months left on our current lease, but we found the perfect car, with every feature that We were not planning to buy a car today - we still have a few months left on our current lease, but we found the perfect car, with every feature that I wanted, and I fell in love. Our Advisor, Joshua, was low-key and respectful at all times, showing us lots of different purchasing options with a variety of down payments and loan terms until we found the right one for us. Once we made the decision, the purchasing process was quick and painless, and we were out on the road with my new Golf in far less time than I’d expected. More

Respectful I drove away feeling good with our decision. The people there were respectful and were not pushy at all. We had to wait a while for the finance office I drove away feeling good with our decision. The people there were respectful and were not pushy at all. We had to wait a while for the finance office to finish the paperwork but apart from that, this was a good experience for my family and I. I would recommend this dealer to a friend. More

smooth excellent experience.....good personalities, happy dealership, clean, comfortable, good coffee, I feel I am writing essay......Jason Field made a spe excellent experience.....good personalities, happy dealership, clean, comfortable, good coffee, I feel I am writing essay......Jason Field made a special point to adjust to my desires as customer, keep it simple, and skip the razzile dazzlel and he did, as I expect he does with all his customers, and your service dept is great, having been doing business a number of years....our 2012 CC major issues, but the dealership is great. This review process is quite complicated compared to 10 being highest questions. , More

Car Purchase We are beyond PLEASED with our purchase. Thank you so much to Ryan for working with us and helping us decide what car would best fit our needs. We had We are beyond PLEASED with our purchase. Thank you so much to Ryan for working with us and helping us decide what car would best fit our needs. We had previously gone to a different car dealership where our experience was HORRIBLE, but Ryan made this experience so much more pleasant. He was never too pushy and was very understanding when we told him what we did and did not want and RESPECTED our budget. More

Excellent Service adviser communicated clearly, and service was completed in a very timely manner. I was contacted by phone to let me know that the service was Service adviser communicated clearly, and service was completed in a very timely manner. I was contacted by phone to let me know that the service was completed. Very appreciated! More

Amazing!! Worked with Tanner. He was so pleasant from start to finish, made my experience amazing, smooth, and very easy. He was a great communicator, and went Worked with Tanner. He was so pleasant from start to finish, made my experience amazing, smooth, and very easy. He was a great communicator, and went above and beyond, making sure I had a rental car, and when I got my car back, it was so clean!! Thanks for being a great company to work with; great customer service like this is getting fewer and farther between and it’s great to know it still matters to some places! More