Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autonation Subaru Carlsbad
Carlsbad, CA
5,132 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,132 reviews
April 04, 2019
Friendly & courteous All the people we worked with were courteous and helpful. They were responsive to our goals and preferences. Billy recognized which car would make us All the people we worked with were courteous and helpful. They were responsive to our goals and preferences. Billy recognized which car would make us happy in the long term and encouraged us to choose it. We were there on a Saturday and it was busy. We chose a car that was in the storage lot so the process took about 4 hours, partly because the car needed to have its shipping wrap removed and be detailed. More
by Lynn P
Verified CustomerEmployees Worked With
Terry Turner, Billy Toolen
April 04, 2019
REALLy friendly and professional Thank you for the polite and professional service for my Crosstrek JP was awesome and was super helpful. All the staff is great but JP stands out for Thank you for the polite and professional service for my Crosstrek JP was awesome and was super helpful. All the staff is great but JP stands out for sure. Knowledgeable. Professional. Courteous. Affable. Kind. Thank you More
by jennsantel
Employees Worked With
JP Phillips
April 04, 2019
2 recalls fixed Went fine, but they didn’t add fluids to back windshield reservoir despite my asking, simple request so I’m a little disappointed not done Went fine, but they didn’t add fluids to back windshield reservoir despite my asking, simple request so I’m a little disappointed not done More
by KP2070
Employees Worked With
Leah Dannals
April 03, 2019
Warranty issue for a 2018 Canadian Outback Jamie Wiest and Tanner Knapp went to the wall and moved a mountain to ensure that my back-up camera, navigation, radio, and Bluetooth (Star Link) issu Jamie Wiest and Tanner Knapp went to the wall and moved a mountain to ensure that my back-up camera, navigation, radio, and Bluetooth (Star Link) issues were resolved under warranty. The Outback is a Canadian bought car and the necessary replacement part had to be expeditiously shipped from Canada. Jamie Wiest had to coordinate and work with Subaru America and Subaru Canada to ensure timely servicing of my vehicle before my return to Canada. Tanner Knapp professionally attended to my needs when I first brought the Outback into Bob Baker Subaru with the Star Link issue, and on the day when I brought the Outback in for the warranty service. Jamie and Tanner provided timely phone communication while certain issues involving Subaru Canada and Subaru America were being resolved. More
by melnyko
Employees Worked With
Jamie Wiest, Tanner Knapp
April 03, 2019
1st time Zac was very informative in explaining my problem and what needs to be done. He also explain how service dept. Work which was very helpful since it wa Zac was very informative in explaining my problem and what needs to be done. He also explain how service dept. Work which was very helpful since it was my first visit.Very professional. More
by Powers69
Employees Worked With
Zach Lenfesty
April 03, 2019
Just awesome First time dealing with Bob Baker. And I would deal with them again. There staff and sales reps are polite and friendly. I did not feel pressured at a First time dealing with Bob Baker. And I would deal with them again. There staff and sales reps are polite and friendly. I did not feel pressured at all. They worked with me above and beyond to get me this vehicle and I love it. Big shout out to Ryan. Thank you for everything you did to get me the vehicle I wanted!!!! More
by Subirooo
Employees Worked With
Ryan Ruma
April 03, 2019
very good communicatio The best service, good people and friendly atmosphere , you feels great taking care of, they have a good selection and the price is right thanks. The best service, good people and friendly atmosphere , you feels great taking care of, they have a good selection and the price is right thanks. More
by vaheqc
Employees Worked With
Hugh Stewart
April 03, 2019
Great service From the start to the finish I had a great experience purchasing from this location. The best and most mentionable help came from Jason Field, Client From the start to the finish I had a great experience purchasing from this location. The best and most mentionable help came from Jason Field, Client Advisor. He was kind, helpful, informative, and honest. I would recommend everyone to contact him to purchase any vehicles they have available. More
by donnakay
Employees Worked With
Jason Field
April 03, 2019
Very disappointed. Not honest with the wait time for minor services. A car wash was offered and I received my vehicle with black oil marks on the bottom door jamb th Not honest with the wait time for minor services. A car wash was offered and I received my vehicle with black oil marks on the bottom door jamb that were not there when I brought it in. More
by Corpuzpc
Employees Worked With
William Carrasco
April 03, 2019
Friendly and efficient explained what was wrong and made it right. I was visiting from out of state and they took care of me as if I was a long term customer! explained what was wrong and made it right. I was visiting from out of state and they took care of me as if I was a long term customer! More
by curttyerman
Employees Worked With
William Carrasco
