Autonation Subaru Carlsbad

Pleased The professionalism and courtesy of my service advisor Joseph Phillips (aka JP) is unparalleled. His explanations and communication made my service ex The professionalism and courtesy of my service advisor Joseph Phillips (aka JP) is unparalleled. His explanations and communication made my service experience an extremely positive experience. More

Friendly Service Will was very friendly informative about the service I was receiving. Suggested to me what needed to be done the car. All the service staff seem eager Will was very friendly informative about the service I was receiving. Suggested to me what needed to be done the car. All the service staff seem eager to help, the dealership is very clean and comfortable. More

Good service, but 1 disappointing result I have typically had good service at Bob Baker Subaru until the last service. Had to have the CVT transmission replaced. It was completed but the tra I have typically had good service at Bob Baker Subaru until the last service. Had to have the CVT transmission replaced. It was completed but the transmission pan wasn't sealed properly and leaked transmission fluid all over my garage. Not a little bit, but at least a quart. Had to take it back to get resealed. Sloppy work, now every time I pull out of the garage I double check for leaks. More

Get your VW from Hugh! Hugh helped me with purchasing my Tiguan, he was so helpful and easy to work with! He made the whole process a smooth and quick sale. If you are looki Hugh helped me with purchasing my Tiguan, he was so helpful and easy to work with! He made the whole process a smooth and quick sale. If you are looking to get a new car, specifically a VW, go to Bob Baker in Carlsbad and ask for Hugh! More

Informative and Easy This was my first time buying a new car so I had a lot of questions and wasn’t really sure what I was looking for. Luiniery was a huge help in getting This was my first time buying a new car so I had a lot of questions and wasn’t really sure what I was looking for. Luiniery was a huge help in getting me all of the information I needed and made buying a new car much easier for me. More

Outback looking for our Forester vehicle! This is our second Subaru purchase from Bob Baker. The quality, spaciousness and reliability of our Outback drew us back to purchase a Forester as our This is our second Subaru purchase from Bob Baker. The quality, spaciousness and reliability of our Outback drew us back to purchase a Forester as our second car. Hugh was a ‘huge’ help and knowledgeable about the car’s various features, including safety features which are important to us as a growing family. We appreciated the no pressure experience and Subaru love. More

Gets the job done Everyone tries their best. The motor company hasn’t made it easy with obfuscation and treachery. It would be wonderful to transform the entire auto in Everyone tries their best. The motor company hasn’t made it easy with obfuscation and treachery. It would be wonderful to transform the entire auto industry from slight of hand artists into genuine folks but that only happens in fairy tales. More

Car comes back perfect I sometimes wonder but the car always comes back perfect and the service rep always takes time to go over things with me. Happy to have the car and t I sometimes wonder but the car always comes back perfect and the service rep always takes time to go over things with me. Happy to have the car and the service. More

Had 2 small issues to resolve. Received excellent, efficient and thoughtful service. I was encouraged to come in right away. I was supported by the friendly reception I received whe Received excellent, efficient and thoughtful service. I was encouraged to come in right away. I was supported by the friendly reception I received when I arrived. Even though one was easily resolved,the fellow helping me explained it thoroughly and fudn’t Talk down to me. I appreciate that very much. More

30000 miles check up I was greeted by a couple of team members as soon as I arrived. I was helped by Mr. Reynolds who was very polite, professional and helpful. After a I was greeted by a couple of team members as soon as I arrived. I was helped by Mr. Reynolds who was very polite, professional and helpful. After a short pleasant conversation he got me on to a shuttle. The service was quick, I will be back. More