
Autonation Subaru Carlsbad
Carlsbad, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,124 reviews
Great and easy experience I was at the dealership for a service on my 2017 Subaru Outback. While I was waiting I thought I would proceed on my next Outback because my lease was I was at the dealership for a service on my 2017 Subaru Outback. While I was waiting I thought I would proceed on my next Outback because my lease was almost up. Hugh expedite the process and I drove home with a 2019 Outback. Great working with the staff at Bob Baker! More
Excellent Having trouble starting 2017 suburb outback. Drive in came out with new battery. No appointment. Just got the job done Quick efficient Appreciat Having trouble starting 2017 suburb outback. Drive in came out with new battery. No appointment. Just got the job done Quick efficient Appreciate d the ride home also More
Valve spring recall JP said the valve spring recall would take 2 days, it actually took almost 4 days. When I came to pick up the car it was dirty. There was a module dam JP said the valve spring recall would take 2 days, it actually took almost 4 days. When I came to pick up the car it was dirty. There was a module damaged during the removal or the replacement of the engine, which they did replace. After driving the car 2 days in snowy conditions the heater a/c quit working. Probably a blown fuse, but also possible is damaged wiring from previous work done there. When I called JP to let him know about the no heater situation, he said he'd make a note in the file. NO Apologies, no sorry for any inconvenience of driving in winter / snow conditions with no heater. But he is going to make a note of it. How absolutely professional of him. That's someone I can't wait to entrust my car to again. NOT ! I can't explain how hard we have tried to love this car, but this along with the oil consumption issue. I just don't have any confidence in taking this vehicle on any extended trips. This trip was to June Lake in the high sierras to meet with our family for our 50th anniversary. I just hope we'll get back without any further issues. I'll never buy another Subaru or anything from Bob Baker again. More
Great cars and customer service Found the perfect Subaru for my family. Great customer service. Tom was so patient with my family and extremely helpful. They made purchasing a car st Found the perfect Subaru for my family. Great customer service. Tom was so patient with my family and extremely helpful. They made purchasing a car stress free and actually enjoyable. My sister and som might buy a car here in the near fut8 More
Good experience Hugh was the sales representative helping my wife and myself in the entire process of our new Subaru. He answered every single question I made, great Hugh was the sales representative helping my wife and myself in the entire process of our new Subaru. He answered every single question I made, great job in any aspect. Kudos for Hugh. The finance process was a bit painful because of the time we had to wait to sign paperwork, but nothing is perfect. Overall good experience, Thanks Bob Baker Carlsbad. More
Pushy sales Lots of back and forth with the "manager" during the sales process. Why can't you just offer the best deal from the start? Tried to sell lots of add Lots of back and forth with the "manager" during the sales process. Why can't you just offer the best deal from the start? Tried to sell lots of addons after the fact and they were surprised when I refused all of them. More

Overall excellent experience Like many, I hate car shopping. I hate the pressures sales, constant return phone calls and the negotiating. At Bob Baker Subaru, my entire experience Like many, I hate car shopping. I hate the pressures sales, constant return phone calls and the negotiating. At Bob Baker Subaru, my entire experience was positive. Hugh Stewart made the experience educational, fun and stress free. More
A Recurring problem finally FIXED!! Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I w Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I was not. He was friendly in the face of my frustrations. Bobby is an excellent communicator. He delivered candid, honest assessments on my old cars potential problems (10 year old beetle convertible) and worked with the entire team at Bob Baker to "make it right". Thank you Bobby! More
Appointment for replacement of recalled passenger airbag. I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next day. Tanner was good to keep in touch with me. More

New car in less than 24 hours! I came in to drive a Subaru for the very first time. I wasn’t impressed at first sight of the Legacy (the car I was approved for).. but I got in the c I came in to drive a Subaru for the very first time. I wasn’t impressed at first sight of the Legacy (the car I was approved for).. but I got in the car and after driving a short distance, I realized I like the feel of the car. Chris Evans was the salesguy. It was day 1 of my car search. He was very patient; answered every question. Less than 24 hours later, I drove off in a Subaru Outback. I am very happy with my Bob Baker Subaru experience! More