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Autonation Subaru Carlsbad

Carlsbad, CA

4.6
5,124 Reviews
If you're looking for a new or used Subaru in the San Diego area, be sure to visit AutoNation Subaru Carlsbad. Our expansive showroom features all of the latest new Subaru cars and SUVs, as well as a large selection of other used vehicles for sale. Check out our inventory online today, then schedule a test drive today at AutoNation Subaru Carlsbad.
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5500 Paseo Del Norte

Carlsbad, CA

92008

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Showing 5,124 reviews

March 23, 2019

Great and easy experience I was at the dealership for a service on my 2017 Subaru Outback. While I was waiting I thought I would proceed on my next Outback because my lease was More

by robinsroulette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Hugh Stewart
March 23, 2019

Excellent Having trouble starting 2017 suburb outback. Drive in came out with new battery. No appointment. Just got the job done Quick efficient Appreciat More

by mtindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
March 23, 2019

Valve spring recall JP said the valve spring recall would take 2 days, it actually took almost 4 days. When I came to pick up the car it was dirty. There was a module dam More

by richard.march
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP Phillips
Apr 04, 2019 -

Autonation Subaru Carlsbad responded

Sorry about the issues you have been having with your Subaru, I noticed you was in the other day and I am glad I was able to help you with the majority of the repairs needed to repair your A/C . If you have any other concerns please don't hesitate to call me. Norman

March 23, 2019

Great cars and customer service Found the perfect Subaru for my family. Great customer service. Tom was so patient with my family and extremely helpful. They made purchasing a car st More

by rockwe777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Simon, Tommy Kaiser
March 23, 2019

Good experience Hugh was the sales representative helping my wife and myself in the entire process of our new Subaru. He answered every single question I made, great More

by sd.rosorioll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Sonstein, Hugh Stewart
March 23, 2019

Pushy sales Lots of back and forth with the "manager" during the sales process. Why can't you just offer the best deal from the start? Tried to sell lots of add More

by Anonymous
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth Sonstein, Joshua Perry
Apr 04, 2019 -

Autonation Subaru Carlsbad responded

We are very sorry you were displeased with your sales experience. we would be more than happy to discuss it with you. Please call our Customer Service Manager, Don Elliott, on his direct line at (760) 804-5038. We look forward to hearing from you.

March 23, 2019

Overall excellent experience Like many, I hate car shopping. I hate the pressures sales, constant return phone calls and the negotiating. At Bob Baker Subaru, my entire experience More

by CarrieJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Stewart
March 23, 2019

A Recurring problem finally FIXED!! Bobby Reynolds is a consummate professional who persisted until the recurring problem with my ignition system was resolved! He remained calm when I w More

by mcmillenimages
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wiest (who was also excellent), Norman Amabile, Bobby Reynolds
March 23, 2019

Appointment for replacement of recalled passenger airbag. I was informed that replacement of the passenger airbag could take 1 to 4 days, so I was given a great call to use. However, my car was ready the next More

by Marcimac
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
March 23, 2019

New car in less than 24 hours! I came in to drive a Subaru for the very first time. I wasn’t impressed at first sight of the Legacy (the car I was approved for).. but I got in the c More

by AmieD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Turner, Finance, Chris Evans
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