Autonation Subaru Carlsbad

Bill Toolen is a Sales Legend Thanks Billy for always going the extra mile! I have purchased 3 VW's over the past 12 years and Bill Toolen and Donnie Thomas Sales Manager have bee Thanks Billy for always going the extra mile! I have purchased 3 VW's over the past 12 years and Bill Toolen and Donnie Thomas Sales Manager have been there to help make leasing and puchasing a vehicle a very pleasant experience. I have had 3 opportunities to take my business elsewhere but they always go above and beyond to earn your business. I highly recommend Bob Baker VW . Keep up the great work! More

Great Service! Oscar was great in helping me get my new 2015 GTI! Even though I was tough on him and the sales manager, he stuck with me during the negotiations to g Oscar was great in helping me get my new 2015 GTI! Even though I was tough on him and the sales manager, he stuck with me during the negotiations to get the deal I needed. Oscar was very thorough and attentive, to me, my wife and my kids, being there late on a Thursday night. We finished all paperwork the following day, and he made sure everything was ready when we got there. He has continued to follow up with me a couple times in past few weeks to make sure everything was good and I was happy with the car. I couldn't be happier with my new car, with Bob Baker VW, and with Oscar's service. More

Genuine car salesman This was the first time I had bought a car on my own and the salesman wasn't at all intimidating or pushy and he let me take my time and get second op This was the first time I had bought a car on my own and the salesman wasn't at all intimidating or pushy and he let me take my time and get second opinions and I ended up with a car and price I genuinely liked. Mr billy is a badass More

Excellent Sales Staff My husband and I have just begun to look for a new vehicle to replace the one we are currently driving. I have been back twice to see the Forrester Xt My husband and I have just begun to look for a new vehicle to replace the one we are currently driving. I have been back twice to see the Forrester Xt and both times I have walked away with all my questions answered and completely satisfied. The first time I was with my husband and the second time I was by myself. In fact, I was greeted with a smile and was called by name the minute I walked on the lot. I know that Doug,my sales person, sees many people during his day and I do not have a common name. I was impressed, he is great! More

Recently purchased a new forester! I purchased a 2015 Subaru Forester this past month and worked with Billy Toolen. He was really helpful in the decision making progress and willing to I purchased a 2015 Subaru Forester this past month and worked with Billy Toolen. He was really helpful in the decision making progress and willing to negotiate and go to bat for me on my trade-in value. He helped me get a great deal and I couldn't be happier with my new car. If you're serious about purchasing a subaru, I absolutely recommend this dealership and working with Billy Toolen. More

Nothing less than great Everyone at the dealership was friendly and polite. They helped me get my Subaru for as great price. I was never pressured into buying. Any questions Everyone at the dealership was friendly and polite. They helped me get my Subaru for as great price. I was never pressured into buying. Any questions I had were all answered with enthusiasm. I would highly recommend Young Shin. More

Bob Baker Subaru Yong Shin, my salesman was very Professional, Courteous and Helpful. He was patient and i believe worthy of my trust. i will recommend him to my frien Yong Shin, my salesman was very Professional, Courteous and Helpful. He was patient and i believe worthy of my trust. i will recommend him to my friends and relatives. Thank you again Yong shin i really appreciate it. More

Outstanding customer service Tried to trade in my car but wasn't able to get approved but I recommend Oscar as your sales person and I'll be in once I build my credit up Tried to trade in my car but wasn't able to get approved but I recommend Oscar as your sales person and I'll be in once I build my credit up More

Enjoyable Buying Experience I recently purchased a Subaru Crosstrek from Bob Baker Subaru. My sales person, Oscar Montesino, did a great job all around and was a pleasure to work I recently purchased a Subaru Crosstrek from Bob Baker Subaru. My sales person, Oscar Montesino, did a great job all around and was a pleasure to work with - I highly recommend him to others looking to purchase a Subaru (and he may sell VWs as well). I believe the price we negotiated was very fair and I was not able to get any large volume LA dealers to give me enough of an incentive to make the hike up north to buy a car from them. At the end of the day, it is nice to do business with a local dealer. Oscar also taught me how to "take a picture" of my iPhone screen which is a great thing to know how to do as well! More

Great Experience Buying Forester I did a lot of research and test drove several cars in the "Crossover SUV" category and was very impressed with the Subaru Forester. My first test d I did a lot of research and test drove several cars in the "Crossover SUV" category and was very impressed with the Subaru Forester. My first test drive was with my friend and neighbor, who just loved his car and recommended Benny Ruffolo as his salesman. I found Benny right away when I went to the Bob Baker Subaru dealer in Carlsbad and am 100% pleased with my interaction with him. He was very patient and knowledgeable and guided me through the various options and helped me find the exact car and color (very important to me) that I wanted. When I received delivery of the car, he spent a great deal of time going over the many features, making sure that I understood how they worked and he offered to be a resource for me in the future when I have any questions about them. I'm very pleased with my decision and love the vehicle! It has been 17 years since I bought a new car so I'm glad that it was a good experience. More