Autonation Subaru Carlsbad

Went in to look at new Subaru's at Bob Baker Subaru in Carlsbad about a month ago. John came out and met me immediately and starting getting a feel for what I was looking for in a car. He paired me u in Carlsbad about a month ago. John came out and met me immediately and starting getting a feel for what I was looking for in a car. He paired me up with a new XV Crosstrek, and after a quick license check, we were on a test drive. He had some good insight into the car's features and capabilities, but didn't talk my ear off with nonsense, or pressure me into a sale. When we got back, I decided to sleep on it, and try to sell my truck to carmax for the down on a new XV. The next day, I called John and told him that I could sell the car to carmax and have the check clear in a couple days, then I would come in and get a car. He said, "why bother?". They matched the carmax offer, and had a car on the lot that was exactly what I was looking for. All I did was clean all the stuff out of my truck, run it through a $5 car wash and take it in. John had me get through the paperwork, got the new car detailed, and took my truck in on trade in about an hour. It's worth mentioning that Ron Cason in financing was lightning fast. Overall, I was extremely happy with the whole buying experience, and I will let all of my friends know that John Norconk over at Bob Baker Subaru, is the guy to tank to for a new Subaru. More

My husband and I had a great experience working with Eddie D. He was so personable and knowledgeable that we knew we were in very capable hands. I will definitely recommend Bob Baker Subaru and Eddie to Eddie D. He was so personable and knowledgeable that we knew we were in very capable hands. I will definitely recommend Bob Baker Subaru and Eddie to my friends and family! More

My wife and I had been strongly considering a Toyota for our next purchase. However, on a whim, last Sunday morning my wife said, "I want to test drive an Outback", after noticing favorable reviews online. our next purchase. However, on a whim, last Sunday morning my wife said, "I want to test drive an Outback", after noticing favorable reviews online. When we showed up to the dealership we had the opportunity to meet with Aaron Holbrook. He was very nice and informative, but not pushy or excessively chatty. Based off our family's needs, he explained potential benefits/drawbacks of certain Subaru vehicles and afforded us the space to make the choice that was right for us. In the end we purchased a 2014 Subaru Outback. I am satisfied with my experience, glad to be part of the Subaru family, and would highly recommend Aaron Holbrook's services to others considering a new/used vehicle purchase. More

Yon Shin really helped me buy my new 2013 Volkswagen GLI Autobahn edition! Although his office is in the Subaru section of the dealership, he knew everything there was to know about all of the Volkswagen mo Autobahn edition! Although his office is in the Subaru section of the dealership, he knew everything there was to know about all of the Volkswagen models! He saved me thousands of dollars off the sticker price, and this was even AFTER having to get the car from another dealership! I would definitely recommend that you visit Yong Shin if you want a new Volkswagen or Subaru! He really takes care of his customers very well and he really tries to show them all of their options to make sure they make the right decision when buying a new car! More

my sales rep (Billy Toolen) was awesome , his out going personality, and friendly smile. He answered all my questions and was very honest. Very clean and smelled good. personality, and friendly smile. He answered all my questions and was very honest. Very clean and smelled good. More

I was dreading having to go into a dealership to buy a new car as my last experience at Nissan they kept trying to sell me something different than I wanted an really pressured me to go with more options new car as my last experience at Nissan they kept trying to sell me something different than I wanted an really pressured me to go with more options and a lease. It was the complete opposite at Bob Baker. Mr. Toolen was friendly, professional and I actually had fun with him picking out my new Jetta TDI Sportwagen. At the time the car was difficult to get ahold of but Bill found the exact car I wanted and had it delivered that day. I didn't get talked into anything out of my price range or a lease I couldn't afford. It was just a straight transaction and they gave me the best price of several dealerships. I love my car and I am so happy I bought it at Bob Baker Carlsbad. I've had the scheduled free maintenance and they are always accommodating and running on time. I can't tell you how many people I have recommended to go see Bill Toolen and check out the TDI's. Just a great car and killer mileage too! Thanks! More

I had a great experience car shopping at the Carlsbad location along Paseo Del Norte. There are many dealerships to choose from and I had a few ideas of what I was looking for. After running into a few location along Paseo Del Norte. There are many dealerships to choose from and I had a few ideas of what I was looking for. After running into a few 'not-so-pleasant' lots with sales people that seemed more interested in the sales that my satisfaction, I came to Bob Baker. I ended up buying because Bill Toolen went out of his way to find a car that he thought would be right for me. There was actually nothing on the lot that interested me at the time of my visit, but received a call from Mr. Toolen when something arrived. I have since recommended Bob Baker VW to several people, with some having purchased, and would continue to recommend. Overall, the shopping experience is pleasant and you can leave feeling like you paid a fair price for a quality vehicle. More

I purchased my last car with Bob Baker Vw, and I am more then happy with my choice. Starting w the salesman William Toolen. He was very friendly, honest and upfront. I have had a basic issue or two w car an then happy with my choice. Starting w the salesman William Toolen. He was very friendly, honest and upfront. I have had a basic issue or two w car and he has always took my call and resolved the issue. Soon come, I will need a new car, and I will certainly be calling on Bob Baker. Thank you!!!!! More

I wanted to no nonsense quick transaction as I was turning in a Volvo XC 90 lease. I was going to do another lease or purchase with Volvo Cbad but the salesperson was completely condescending. I us turning in a Volvo XC 90 lease. I was going to do another lease or purchase with Volvo Cbad but the salesperson was completely condescending. I used Bill and he not only made it happen within a few short hours but was extremely customer service oriented and very easy to work with. I would use him again in a heartbeat and also refer family and friends. Bill is excellent. More

Awesome guy, really great to work with. I highly recommend him!! Go see Eddie :) We purchased this car after moving to California Thank you Eddie! recommend him!! Go see Eddie :) We purchased this car after moving to California Thank you Eddie! More