Autonation Subaru Carlsbad

Bob baker subaru in Carlsbad is always so helpful, informative and kind. Highly recommend their service :) informative and kind. Highly recommend their service :) More

I set a service appointment and waited an hour and 45 minutes before the even got to my car. I was told it would take an hour and a half to do the service. I had to cancel the service. I would like the s minutes before the even got to my car. I was told it would take an hour and a half to do the service. I had to cancel the service. I would like the service appointment to be more reliable. More

Helpful, kind and answer all my question. Nice to talked with him he explained well Nice to talked with him he explained well More

I waited all day for a car promised at 3 pm. The repair I brought it in for (key not releasing from ignition when in Park) was not completed. The key would not release when I drove in for serv The repair I brought it in for (key not releasing from ignition when in Park) was not completed. The key would not release when I drove in for service. The service technician failed to record it. I spoke with the Manager who made excuses and was terrible! This is the third bad experience here in 4 years. The only bright spot was my service advisor, Eric Lopez who really did try to help. More

My experience in buying a new car was quick and painless. The sales rep answered all my questions and took me for two short test drives. It was seamless and I thoroughly enjoyed the experience. The sales rep answered all my questions and took me for two short test drives. It was seamless and I thoroughly enjoyed the experience. More

Bill Toolen was very friendly and helpful getting my 2022 Outback! I would definitely recommend him to any of my friends or family! He even helped me figure out a repair when someone hit my door and scratche Outback! I would definitely recommend him to any of my friends or family! He even helped me figure out a repair when someone hit my door and scratched some paint off right in the parking lot of the dealership after I just bought it. Also, he went the extra mile by retrieving my gate key that I forgot from my old car I sold and kept it in his office until I could come get it a few days later. Shannon in the office was also a big help and so nice to work with! Overall it was a really easy and great experience! More

From the first visit to Bob Baker Subaru, Sam Said has been very helpful. He kept us informed of when the new cars would arrive. Quick with the paper work and very friendly. Wasn't looking forward to the been very helpful. He kept us informed of when the new cars would arrive. Quick with the paper work and very friendly. Wasn't looking forward to the sales part of getting a new car, but Sam made it almost enjoyable. Sam made sure we were introduced to the Service Dept. and gave us a tour of the new Subaru Facility. Thanks Sam and Subaru More

Great, good job! Took a little longer than expected for my appointment. But all is good. Curious why they say rear brakes are almost needed when front brakes wesr fas Took a little longer than expected for my appointment. But all is good. Curious why they say rear brakes are almost needed when front brakes wesr faster! More

Courteous and fast service. Service advisor very nice and accommodating. Great service and experience. Rate it 10+. Service advisor very nice and accommodating. Great service and experience. Rate it 10+. More

Quick, even without an appointment. Diss appointed that the dealer shuttle has been discontinued, but I understand. Also disappointed that smog checks are no longer available. Diss appointed that the dealer shuttle has been discontinued, but I understand. Also disappointed that smog checks are no longer available. More