Autonation Subaru Carlsbad

I scheduled online 2018 Crosstrek for a Saturday to have a 4 wheel alignment, had to reschedule for earlier date, no problem got in a day early, Maria Victoria cheerfully checked me in for a drop off, I w a 4 wheel alignment, had to reschedule for earlier date, no problem got in a day early, Maria Victoria cheerfully checked me in for a drop off, I was quoted a greater deal and went off with a smile, I appreciated the in progress text message of technician working on my Sub, I received a complimentary car wash which is such a great added value for something less on my to do list. My car was ready in the time estimated. Maria victoria checked me out at quoted price. Drove 100 miles, vehicle handles predictably and responds accurately, smoother ride , enhancing my overall driving comfort. Note: I would have liked a copy to see the printout specifications / adjustments none provided. Overall Maria Victoria was very professional, courteous and friendly. More

Great experience, fast service, treated with respect, thank you for giving me the care and respect I deserve. Happy that your facility can treat customers with old time business ethics. Thank You thank you for giving me the care and respect I deserve. Happy that your facility can treat customers with old time business ethics. Thank You More

Calling to make an appointment was a mess. I would get a text confirming the appointment with the wrong vehicle and had to call 3 times to get it right. So 2 stars to the person that makes the I would get a text confirming the appointment with the wrong vehicle and had to call 3 times to get it right. So 2 stars to the person that makes the appointments. As for the service department 4 stars. Philip was great and kept me posted on what was going on More

This is my second service at Autonation Subaru Carlsbad and again Aaron took fantastic care of me and my car and did it faster than the time promised. Excellent service advisor and great tech and my car wa and again Aaron took fantastic care of me and my car and did it faster than the time promised. Excellent service advisor and great tech and my car was washed and I was on my way earlier than expected. Highly recommend Aaron and Autonation Subaru Carlsbad. More

Once again another good trip to have our subaru worked on. Service advisor Norma was pleasant, helpful (filled in for other advisor not in that day) and answered my questions. While waiting, at least 3 on. Service advisor Norma was pleasant, helpful (filled in for other advisor not in that day) and answered my questions. While waiting, at least 3 others came up to me to make sure that I was being helped. Have gone here since I bought the car new. Thank you subaru autonation! More

The service was excellent—everything was completed quickly and efficiently. Norma was great, and made sure the work was completed on time. quickly and efficiently. Norma was great, and made sure the work was completed on time. More

Dealer is well equipped and comfortable for waiting service customers. Coffee machine is tops on my list. People are friendly. service customers. Coffee machine is tops on my list. People are friendly. More

This place got me in quick, had my screen replaced, Victoria was amazing, professional and made my issue so much easier to deal with. Victoria was amazing, professional and made my issue so much easier to deal with. More

I had an excellent experience at the Subaru service department recently! Aaron was incredibly helpful and made the entire process smooth and stress-free. He was professional, friendly, and took the tim department recently! Aaron was incredibly helpful and made the entire process smooth and stress-free. He was professional, friendly, and took the time to explain everything in detail. I felt confident that I was in great hands. Highly recommend this team for anyone looking for reliable service! More

They always please . Very responsive and pro active to the customer's needs. Very helpful Very responsive and pro active to the customer's needs. Very helpful More