Autonation Subaru - Service Center
Carlsbad, CA
2,793 Reviews of Autonation Subaru - Service Center
Had to stop by for a recall on my VW. Arrived to a very busy lot. Mind you I didn’t have a appointment. My vehicle was checked, washed and done in a hour. I was very impressed with the service staff. busy lot. Mind you I didn’t have a appointment. My vehicle was checked, washed and done in a hour. I was very impressed with the service staff. More
Service was great. My car was finished with no worries or concerns. I will always service here now. Being I had a Ford they got everything done within a timely manner concerns. I will always service here now. Being I had a Ford they got everything done within a timely manner More
I came in for an air conditioning part recall. I have no idea about the quality of work and it was done at no charge. I’m fine with filling out your survey but I strongly object to having to write a review idea about the quality of work and it was done at no charge. I’m fine with filling out your survey but I strongly object to having to write a review or rate items that are not applicable in order to complete and submit it More
Friendly, on schedule, reason for visit was a recall issue, but performed final warranty maintenance that was missed because recall required a quarter tank of gas and I wanted to combine appointments. issue, but performed final warranty maintenance that was missed because recall required a quarter tank of gas and I wanted to combine appointments. More
Everyone was helpful in getting the car repaired as per the two recall issues and the 30,000 mile check-up. I have a question, however, as to why the low tire light has come on. the two recall issues and the 30,000 mile check-up. I have a question, however, as to why the low tire light has come on. More
Whereas my experience with Bobby was great I have to give the Service Department a horrible review. First, my car is under an Extended Warranty and although VW corrected something that they "found" (leaky t the Service Department a horrible review. First, my car is under an Extended Warranty and although VW corrected something that they "found" (leaky transmission fluid), they notified the warranty company that I had complained of this which wasn't true. The second and biggest issue I have with the Service Department and my last visit is they said I needed a realignment of all 4 tires, new brakes because I was at 3 mm and rotors because they had been affected. I just got my car back from my mechanic who inspected my car and was told I definitely do not need new brakes because I am just under 8 mm and my rotors are fine and as I mentioned to Bobby when he recommended it in regards to my alignment, I had just had this done at the end of August... SHAMEFUL More
After I left my car shuts off when I stop now I can’t figure out how to take that feature off I never wanted that feature turned on. Very frustrating figure out how to take that feature off I never wanted that feature turned on. Very frustrating More
Zach went above and beyond to help my daughter and I with our service needs. When he realized the service issue could take a while, and that we had just recently purchased the pre owned certified car, he of our service needs. When he realized the service issue could take a while, and that we had just recently purchased the pre owned certified car, he offered us a rental car. This was in contrast to hearing from someone else in the service department 10 minutes earlier that there were no rentals available that day. Zach was very helpful! More
The service department was friendly and seemed very trustworthy. They took the extra time to explain everything so I would understand what the problem was. trustworthy. They took the extra time to explain everything so I would understand what the problem was. More
The service guys are always great and super friendly and informative. They are always willing to walk me through everything so I understand what’s going on with my vehicle. I always feel like my car runs so informative. They are always willing to walk me through everything so I understand what’s going on with my vehicle. I always feel like my car runs so much better after I pick it up. More