Autonation Subaru - Service Center
Carlsbad, CA
2,792 Reviews of Autonation Subaru - Service Center
Great service! Checking in was quick, the service was done well and quickly, and the communication was great. The only thing I was disappointed about was that I couldn’t get a car wash but that is unders done well and quickly, and the communication was great. The only thing I was disappointed about was that I couldn’t get a car wash but that is understandable given the times. More
The gentleman that took care of me was very courteous and professional. He took my concerns seriously and had me out within the hour. Thanks professional. He took my concerns seriously and had me out within the hour. Thanks More
Efficient quick service - the only frustration is the car washing was not available due to Covid- which was annoying but understandable. Always nice to walk the beach while walking. washing was not available due to Covid- which was annoying but understandable. Always nice to walk the beach while walking. More
Uncomplicated car service. Although there was no courtesy wash service available. I was told that the service would take at least 90 minutes but the car was finished in less time. wash service available. I was told that the service would take at least 90 minutes but the car was finished in less time. More
In the past, I've used the first come first serve option for regular maintenance. But with the new policy of booking an appointment, I appreciated not having to wait so long to get my car back. for regular maintenance. But with the new policy of booking an appointment, I appreciated not having to wait so long to get my car back. More
Great service advisor, trip there was fast as possible and like the walk to mall location. Wait to check in mere minutes. Other personnel helpful and friendly. and like the walk to mall location. Wait to check in mere minutes. Other personnel helpful and friendly. More
Within the first month of moving here from Michigan I visited the Bob Baker Subaru location for an oil change. Eric was extremely helpful and shared informed and relevant information about my next appoin visited the Bob Baker Subaru location for an oil change. Eric was extremely helpful and shared informed and relevant information about my next appointment. I went in for spark plugs the following week as was recommended after 60,000 miles. Brian assisted me with this appointment and went above and beyond. He informed me about the process throughout the day and even offered to stay late for me to come pick up my car. Zack also assisted with the next needed service and explained to me that car stuff happens to everyone and helped me to feel more comfortable about what my car will need in the next few months. I am very pleased to find such a great dealership here in my new hometown. Everyone outside the service center stopped to make sure that I was being helped and I learned something new from each employee I interacted with. I highly recommend taking your Subaru to Bob Baker Subaru and might even ask for a job just to be able to be around such kind people. More
I took my new Forester in for the 6k mile service and they exceeded my expectations here! The service department was very helpful and friendly! They even went above and beyond teaching me what psi my tir they exceeded my expectations here! The service department was very helpful and friendly! They even went above and beyond teaching me what psi my tires should be at and they even put on my new license plates for me. I’m very happy and will be returning to Bob Baker Subaru in the future. More
Every time - every time - we get service it is great and at a great price! Thank you 😊 This time it was an investigation and we were completely satisfied with the conclusion that was reached. at a great price! Thank you 😊 This time it was an investigation and we were completely satisfied with the conclusion that was reached. More
The people at service were able to help me out thanks to Zach from the service department he was able to help me out and go above and beyond we had a setback in being able to get my car repaired because I Zach from the service department he was able to help me out and go above and beyond we had a setback in being able to get my car repaired because I was gonna need a rental and we had some slight issues but Zach was able to find a solution and solve the issue thanks to him my car is much safer and better than when it came in. More