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Autonation Subaru - Service Center

Carlsbad, CA

4.2
2,792 Reviews

2,792 Reviews of Autonation Subaru - Service Center

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July 31, 2020

Tanner and the people in the Bob Baker Subaru Service Department did an excellent job with my car’s 30,000 mile service. Tanner consistently goes above and beyond to help me understand required services More

by Krclark8485
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
July 31, 2020

I came in with an appointment and 4 hours later I was driving down the highway and my undercover was dragging on the road. I turned around and they corrected the mistake. Unfortunately my car is still More

by RoseRoserod63
Recommend Dealer
No
Employees Worked With
William Carrasco
Aug 03, 2020 -

Autonation Subaru Carlsbad responded

I am so sorry for this, please bring back your vehicle and I will provide transportation for you until the vehicle is repaired. Norm

July 31, 2020

The service department has always delivered well in all areas and this week was another example of their high quality service. I’ve owned my Subaru Forrester for over 3 years and each time I’ve had to visi More

by cajardin7
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Zach Lenfesty, Tanner Knapp
July 31, 2020

Body Shop - Ann, Jeremy, and Aaron took great care of me! Ann/Jeremy excellent customer service. Aaron mucho kudos on your craftsmanship! I would recommend your body shop for sure! More

by Brit
Recommend Dealer
Yes
Employees Worked With
Ann, Jeremy, Aaron
July 30, 2020

Great service, my car was finished right on time and ready for pick-up when I arrived. Everyone was very helpful and answered my questions. More

by jonihillebrecht
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
July 30, 2020

Was told my air filter was in the “yellow”. Meaning, it will need to be replaced soon. Ironically, it was my last “free” service. I was not pleased with that. It should have been replaced. More

by jeffmyers71
Recommend Dealer
No
Employees Worked With
Alex
July 30, 2020

Very prompt service, very professional, rental car was easy. I was able to have three recalls fixed in one day. Very efficient! I will be back! Thank you More

by BAJAMAURA
Recommend Dealer
Yes
Employees Worked With
Julian Perez
July 30, 2020

Great customer service , Tanner was polite friendly and accommodated. He kept me informed on the process called me and texted me when my car was done ! My car rental experience was great ! More

by CONLANL
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
July 29, 2020

I was treated professionally and courteously by everyone I dealt with at Bob Baker Subaru. Julian took care of me and my vehicle. I appreciate it! More

by DAB
Recommend Dealer
Yes
Employees Worked With
Julian Perez
July 29, 2020

Friendly and helpful service staff who take pride in delivering exceptional customer service. Thanks for making car maintenance comfortable and convenient at a competitive price. More

by robertbunsold
Recommend Dealer
Yes
Employees Worked With
Norman Amabile, Julian Perez
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