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Autonation Subaru - Service Center
Carlsbad, CA
2,799 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,799 Reviews of Autonation Subaru - Service Center
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July 07, 2020
Took our 2017 Subaru Outback in for Smartshield. The car looks great but we did not receive the warranty paperwork. Disappointed that we didn’t get the warranty paperwork. Other than that we are extremely looks great but we did not receive the warranty paperwork. Disappointed that we didn’t get the warranty paperwork. Other than that we are extremely pleased with the car and the service. More
by ceospooner
Verified CustomerEmployees Worked With
Eric in service. 5 stars??, Kelley Madden
July 07, 2020
They’ve taken really good care of me. The salesman that I worked with was knowledgeable and friendly and the service department is extremely efficient. worked with was knowledgeable and friendly and the service department is extremely efficient. More
by Kevin.Hurley1916
Employees Worked With
Jamie weeks , Armando Rodrigues, Joshua Perry, Zach Lenfesty
July 06, 2020
Great job. Amazing sales man and beautiful dealership. The whole process what fast and easy. The sales team was even able to get me an amazing interest rate. The whole process what fast and easy. The sales team was even able to get me an amazing interest rate. More
by wwspriggiv
Employees Worked With
July 06, 2020
Noted efficient service, well-cleaned facility. I was able to relax both inside and out without concern. Social distancing and masks were worn by all able to relax both inside and out without concern. Social distancing and masks were worn by all More
by mahunt3579
Employees Worked With
Eric
July 06, 2020
Brakes make noise. Before leaving, I asked if they were checked and was reassured they were not making noise. 24 hours after leaving the facility, they started making noise. Same thing happened last time I checked and was reassured they were not making noise. 24 hours after leaving the facility, they started making noise. Same thing happened last time I brought the car in. More
by mm
Employees Worked With
JP Phillips
July 06, 2020
Bobby is the most amazing employee of the dealership. He goes above and beyond every time I bring in my VW. They are very lucky to have him and I hope they are going out of their way to keep him happy too. goes above and beyond every time I bring in my VW. They are very lucky to have him and I hope they are going out of their way to keep him happy too. More
by john.harelson
Employees Worked With
Bobby Reynolds, William Carrasco
July 06, 2020
My experience was great. Fast friendly service at a good price. I didn't wait but a couple of minutes before Zach helped me out. Thanks! price. I didn't wait but a couple of minutes before Zach helped me out. Thanks! More
by hillarybaca
Employees Worked With
Zach Lenfesty, William Carrasco
July 03, 2020
After getting screwed over at Kearney Mesa my attitude toward Subaru could not be lower Zack Lefensky changed all that. Scale of 10, he is 11 or 12 or more Don’t lose him toward Subaru could not be lower Zack Lefensky changed all that. Scale of 10, he is 11 or 12 or more Don’t lose him More
by meilouisa
Employees Worked With
Brenden, Zach Lenfesty
July 03, 2020
JP is the Bomb! Spot on, to the point, professional, knowledgeable and polite! Took care of all our needs, no worries. When we returned to pick up our car we were assisted by Colton the other service knowledgeable and polite! Took care of all our needs, no worries. When we returned to pick up our car we were assisted by Colton the other service writer in JP’s cubicle, and he was great as well! Very pleased. More
by Stubaru
Employees Worked With
Colton, JP Phillips
