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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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June 25, 2020

Service was good, Employees were courteous and friendly. Only complaint was the black greasy fingerprints left on my white drivers side armrest and handle. M More

by terryfromgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember name of service representative
June 25, 2020

We recently took our 2020 Outback toBob Baker Carlsbad for it’s first service. Our service representative was nice, courteous and very knowledgeable about our vehicle When we had new buyer questions. The More

by g.nick.crawford
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kornik, Joshua Perry, Zach Lenfesty, Julian Perez, Sam Said
June 24, 2020

Great service always! It’s a pleasure doing business with Bob Baker VW in Carlsbad!! Location and customer service are great - highly recommend. Thank you, again! More

by Kathy
Recommend Dealer
Yes
Employees Worked With
William Carrasco
June 20, 2020

I like the way I was taken care of and the insurance that my was in good hands. Tanner let me know exactly what was going on. My last couple of services was not like this. Tanner is the man! More

by Chris45acp
Recommend Dealer
Yes
Employees Worked With
Christy Vogel, JP Phillips, Tanner Knapp, Leah Dannals
June 20, 2020

I like the dealership very much. However, why am I getting 2 texts, a phone call & an email asking my opinion. Very annoying! It’s too much. More

by Jb
Recommend Dealer
Yes
Employees Worked With
JP Phillips
June 19, 2020

Excellent Service, very nice people! Excellent service! Great people who take the time to ensure we were updated along the way! We are very happy Bob Baker Subaru was able to pick up our More

by Z Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sweet woman who booked service and arranged the car pick up!, Norman Amabile, Zach Lenfesty, Bobby Reynolds, William Carrasco, Julian Perez, JP Phillips, Tanner Knapp, Leah Dannals
June 19, 2020

JP is the best service manager!!! Friendly and professional service! They can always find a way to fit me in when it’s an emergency. Thank you!!! More

by 333cherylf
Recommend Dealer
Yes
Employees Worked With
JP Phillips
June 19, 2020

The only problem I had was your waiting room. Several other patrons sat within 6 feet without masks. No one monitoring! I had to go outside for part of my 2hour wait! More

by capecoddotes7
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty
June 19, 2020

Very competent people to work with. They know what they are doing and keep you informed as to progress of work and completion. We will be back for our next maintenance needs More

by lenhaynes
Recommend Dealer
Yes
Employees Worked With
Zach Lenfesty, Tanner Knapp
June 19, 2020

Great customer service here! Trustworthy and thorough ! I would recommend to anyone looking for auto repair and maintenance. They have indoor and outdoor waiting rooms:) More

by coop502
Recommend Dealer
Yes
Employees Worked With
JP Phillips
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