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Autonation Subaru - Service Center
Carlsbad, CA
2,795 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,795 Reviews of Autonation Subaru - Service Center
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December 20, 2019
Great service and great people We brought our new 2020 Outback in for a clear coat. Darius and the whole service team were excellent and friendly. He even told us about a new soft We brought our new 2020 Outback in for a clear coat. Darius and the whole service team were excellent and friendly. He even told us about a new software update involving the heater—it’s a recall that isn’t even out there yet. We appreciate the service team—and they were very kind to our dog, Maddy! More
by kimster74
Verified CustomerEmployees Worked With
Darius , Zach Lenfesty, Tanner Knapp, Leah Dannals
December 19, 2019
Exceptional Experience Julio , Jeramie & Ann made my experience great! Everything was exceptional & a pleasure working with them ! They do what they say & that means volumes Julio , Jeramie & Ann made my experience great! Everything was exceptional & a pleasure working with them ! They do what they say & that means volumes. I will recommend them to all needing body shop repairs. Mitch Pearson More
by MPEARSON92081
Employees Worked With
Other Employees :
Julio Rocco , Ann, Jeramie in Bodyshop, Billy Toolen, Bobby Reynolds
December 19, 2019
Awesome work JP was awesome! I love this dealership . Great customer service and awesome mechanics thank you and Merry Christmas and a Happy New Year! Thank you a JP was awesome! I love this dealership . Great customer service and awesome mechanics thank you and Merry Christmas and a Happy New Year! Thank you and Thank you More
by t2holbrook2006
Employees Worked With
Zach Lenfesty, Bobby Reynolds, JP Phillips
December 19, 2019
Oil consumption test My car got seen in a timely fashion and my service rep kindly told me the things I should do to keep the maintenance up to par to help avoid problem My car got seen in a timely fashion and my service rep kindly told me the things I should do to keep the maintenance up to par to help avoid problems. More
by irenegdnight
Employees Worked With
JP Phillips
December 19, 2019
Scratched my sideskirt Went in for a oil change got a free car wash but with a price. Service was fast. Eric my service rep was polite but when I recieved my car back I no Went in for a oil change got a free car wash but with a price. Service was fast. Eric my service rep was polite but when I recieved my car back I noticed it had some scratches on my drivers side skirt I lift my feet before I go in my car so I know this wasn't there before. Their car wash department needs more training on how to properly wash a car without damaging it. Waiting on a response from the service manager.12/19/20 More
by WRBWRX710
Employees Worked With
Eric
December 19, 2019
Very helpful Very Satisfied with the service although have to return coz of the break being too deep to function, they take it in right away. Thanks to JP Very Satisfied with the service although have to return coz of the break being too deep to function, they take it in right away. Thanks to JP More
by marife.yap
Employees Worked With
JP Phillips
December 19, 2019
Take care of customers Tanner is the service center person I usually work with. He’s extremely helpful and down to earth. He’s never tried to sell me on something I don’t ne Tanner is the service center person I usually work with. He’s extremely helpful and down to earth. He’s never tried to sell me on something I don’t need and I really respect that. He definitely takes care of his customers. More
by lchespak
Employees Worked With
Tanner Knapp
December 19, 2019
Great service, explains all, completed on time Each, service rep is friendly, helpful, explains service and any future service needs. Norm, service manager and support staff friendly and responsiv Each, service rep is friendly, helpful, explains service and any future service needs. Norm, service manager and support staff friendly and responsive as needed. Recommend highly. More
by fjpahl
Employees Worked With
Norma's capable assistant..same office. , Norman Amabile, Zach Lenfesty, Leah Dannals
December 18, 2019
Service The service here is excellent. All work was completed on time and the technician was very competent at describing the work and costs. I’ll certainly b The service here is excellent. All work was completed on time and the technician was very competent at describing the work and costs. I’ll certainly bring my car back in the future. More
by raymond.hogler
Employees Worked With
JP Phillips
December 18, 2019
Recent visit JP was very helpful and I appreciated all his help and support- JP and Zach are very good service technicians - I hope to get their help in the future JP was very helpful and I appreciated all his help and support- JP and Zach are very good service technicians - I hope to get their help in the future More
by David
Employees Worked With
Zach Lenfesty, JP Phillips
