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Autonation Subaru - Service Center

Carlsbad, CA

4.1
2,795 Reviews

2,795 Reviews of Autonation Subaru - Service Center

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November 11, 2021

I was pleased that my vehicle was serviced in the time frame quoted . Very fast & efficient! More

by kcourser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Phillips
Nov 11, 2021 -

Autonation Subaru Carlsbad responded

We are so proud to hear that you had a great time at Bob Baker Subaru! Thank you!

November 08, 2021

Mr Jim Malandra at service -together with his team- is professional, focused and efficient at solving my Subaru's technical issues. Thank you!!! More

by nathan45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Malandra at service , JP Phillips
Nov 08, 2021 -

Autonation Subaru Carlsbad responded

Hi Nathan, thank you for visiting Jim and our team at Bob Baker Subaru! We're so happy that you love our brand as much as we do!

Nov 18, 2021 -

nathan45 responded

I'll be happy to take my two Subaru's for service. It is through great service that I decided to buy a second car from Bob Baker Subaru!

November 08, 2021

Great service! Jim was really nice, attentive, helpful, and followed through to completion. Thank you! More

by michael@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Malandra
Nov 09, 2021 -

Autonation Subaru Carlsbad responded

Michael, we are so pleased to hear that Jim and the team at Bob Baker Subaru could do a great job for you! Thank you!

November 08, 2021

I like bringing my car to Bob Baker Subaru. I schedule service on line and they have a nice lounge with coffee/snacks/WiFi so that I can work. More

by leychskis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for your kind review! We understand that taking time out of your day for vehicle service can be a hassle, so I'm happy to hear you were satisfied with our amenities while waiting! -Bob Baker Subaru

November 06, 2021

I purchased my car here from George. Great experience. The service experience has been great too! More

by caswanies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Lenfesty
Nov 09, 2021 -

Autonation Subaru Carlsbad responded

Thank you for being a Bob Baker Subaru customer! We appreciate your positive feedback and look forward to your next visit!

November 06, 2021

Work was performed in a very timely manner. The loaner car was perfect and all employees that I encountered were polite and helpful. More

by callurnow
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for the great review! We appreciate you coming to visit us here at Bob Baker Subaru and hope to see you again next time!

November 05, 2021

They also took care of a recall that I had a later appointment for down the road. Killed two birds with one stone More

by mikpop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 08, 2021 -

Autonation Subaru Carlsbad responded

It was our pleasure to assist you! Thanks for visiting our team here at Bob Baker Subaru. We hope we can be of service to you again in the future!

November 05, 2021

Clean facility, good service. Convenient local close to other amenities while waiting for service completion. More

by jaymjjel
Recommend Dealer
Yes
Employees Worked With
Tanner Knapp
Nov 08, 2021 -

Autonation Subaru Carlsbad responded

Thank you for taking the time to leave Bob Baker Subaru your five-star review! We look forward to seeing you at your next appointment!

November 04, 2021

Tanner was more than helpful and thank you for the “loaner,” saved my days errands! More

by Brooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Tanner Knapp
Nov 05, 2021 -

Autonation Subaru Carlsbad responded

We're happy to hear Tanner and the Bob Baker Subaru team gave you such excellent care! Thank you for coming to see us!

November 04, 2021

Every time I have brought my car in for service, I am treated well and honestly. Julian Perez, my service advisor is always Knowledgeable and very helpful. I have never received poor service at all. Than More

by Joyce Hassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Perez, Ronald Fodrey
Nov 05, 2021 -

Autonation Subaru Carlsbad responded

We're pleased to hear Julian has provided such excellent care during your visits, Joyce! Thank you for coming to Bob Baker Subaru!

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