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Autonation Volkswagen Carlsbad

Carlsbad, CA

Overview
Reviews
Vehicles
4.4
67 Reviews
AutoNation Volkswagen Carlsbad is your local source for all new and used Volkswagen models. Featuring an extensive and diverse inventory of both new and used Volkswagen vehicles for sale, as well as a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our current inventory online today, or visit our showroom in Carlsbad to learn more.
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5515 Car Country Dr

Carlsbad, CA

92008

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Showing 67 reviews

September 30, 2023

This service center is one of the best I've ever dealt with. Great customer service, the staff are friendly and knowledgeable. No hidden fees, the service reps tell.ypu upfront the cost and always stick More

by drigo510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Oct 02, 2023 -

Autonation Volkswagen Carlsbad responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2023

Jamie was very helpful, knowledgeable, patient, kind, and listened attentively to my needs and concerns. The service was great and I definitely recommend! Thanks, Jamie! More

by FW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 29, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Volkswagen Carlsbad and we hope to be of service again in the future.

September 27, 2023

The sales consultant was very professional and easy to talk to. He wasn’t pushy at all which made the experience great. More

by Freddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Fronczak
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Sep 28, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

September 22, 2023

Excellent service. Thank you. Love our car. Will Mason knows his product. We will be back. More

by Ljjauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Mason
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Sep 24, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk. Safe travels!

Sep 28, 2023 -

Ljjauto responded

I was very happy with the service I received.

September 18, 2023

Very friendly environment. Billy was super helpful and kind with us. Their inventory is huge and you will find a very good deal. More

by Matteo
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy
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Sep 21, 2023 -

Autonation Volkswagen Carlsbad responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

My husband and I had a great experience here. They were very helpful with everything that we needed ad we were able to walk away with exactly what were looking for. More

by kellyarton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobias
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Sep 14, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2023

I requested an appointment to get routine maintenance on my VW lease because I drove it across the Country! And when I got there the tech, Will got me in early as well as listened to all of my claims. It t More

by Dominique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Sep 12, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, we appreciate you taking the time to leave us a response, Dominique! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

They saw and served me quickly. Great service and great price. Highly recommend for maintenance. More

by joshkooler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Sep 07, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Volkswagen Carlsbad and we hope to be of service again in the future.

September 03, 2023

First time using service, Bobby’s customer service and service knowledge was friendly and excellent!!! More

by VWfeeperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby and Meagan
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Sep 03, 2023 -

VWfeeperez responded

This review did not show recommendations to improve service and request to fix my universal lining in my VW 2005 Jetta!

Sep 03, 2023 -

VWfeeperez responded

Other survey items are good.

August 31, 2023

Friendly, no pressure, knowledgeable and patient with us. Both sales and finance were fantastic. Looking forward to driving this car More

by mleslierobson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Pineda and Linda Johnson
Report | Print
Sep 04, 2023 -

Autonation Volkswagen Carlsbad responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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