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Autonation Volkswagen Carlsbad
Carlsbad, CA
65 Reviews
AutoNation Volkswagen Carlsbad is your local source for all new and used Volkswagen models. Featuring an extensive and diverse inventory of both new and used Volkswagen vehicles for sale, as well as a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our current inventory online today, or visit our showroom in Carlsbad to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 65 reviews
August 08, 2023
Will the service manager took care of me and kept me updated every step of the repair process. The staff was extremely nice and I got my car back with no issues which is a first considering another loca updated every step of the repair process. The staff was extremely nice and I got my car back with no issues which is a first considering another local dealer let my car leave with a massive oil leak. Definitely my go to dealer for service or repairs just based of the staff! More
by Fonzieshoots
Employees Worked With
Will
August 04, 2023
We had a great experience buying our ID4 at Autonation VW in Carlsbad. We were on the hunt for a new car and wanted to go electric. We visited the dealership a few times before finally making the purchase. in Carlsbad. We were on the hunt for a new car and wanted to go electric. We visited the dealership a few times before finally making the purchase. We were never made to feel pressured and all members of the team were very helpful and kind. So far we are very happy with our experience and our new car! More
by boukilove
Employees Worked With
Will Mason, Cody? (unsure, sorry), and Jessica
August 03, 2023
Smiles and excellent service. Only problem was I could not get them to consult with corporate volts wagon due to vehicle having 16,000 miles and the clearcoat on two rims is peeli Only problem was I could not get them to consult with corporate volts wagon due to vehicle having 16,000 miles and the clearcoat on two rims is peeling.. they told me I should contact Volkswagen corporate on my own, even when I ask them to go to bat for me by consulting with corporate. More
by mdixon1954
Employees Worked With
Polite service rep
July 23, 2023
Bobby and Angel are wonderful with customer service. They ordered the part my car needed. But, no one ever called me to tell me when the part arrived. It took me calling. That was disa. They ordered the part my car needed. But, no one ever called me to tell me when the part arrived. It took me calling. That was disa. More
by BC
Employees Worked With
Bobby, Angel
July 22, 2023
If you are ever looking for a car, used or new then this is trusted company. They have the best customer service around and you will not be disappointed. They will go out of their way to ensure you are sati is trusted company. They have the best customer service around and you will not be disappointed. They will go out of their way to ensure you are satisfied. Well done to the entire team in sales and the service department! More
by Echoes70
Employees Worked With
Will, Chris and Jamie.
July 10, 2023
Brought my 2020 Passat in for it's 50K service. Will did a great job explaining everything up front. Once the service was complete Will explained the work that was performed including the recall de Will did a great job explaining everything up front. Once the service was complete Will explained the work that was performed including the recall details. Much appreciated! More
by RO
Employees Worked With
William
