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Autos Direct of Fredericksburg - Lafayette
Fredericksburg, VA
141 Reviews
When you shop for your next car, get a pre-owned option from Autos Direct. Our customers can shop from over 400+ cars in our inventory. We have something for everybody with cars, trucks, and SUVs in a variety of shapes, styles, and sizes. Let us get you behind the wheel of something you will love today. We don’t believe in haggling. Instead, we put our best price forward with prices that rival wholesale prices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 PM - 5:00 PM
Service
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 141 reviews
March 18, 2021
We purchased a 2019 Dodge Charger from here with less than 9000 miles. We forewent the extended/added warranty because the vehicle should have been under factory warranty still. Less than 2 weeks after p than 9000 miles. We forewent the extended/added warranty because the vehicle should have been under factory warranty still. Less than 2 weeks after purchasing this vehicle it is now in the shop for an engine light. The service shop has advised an axel is broken, evap line is broken, alignment needs to be done, shocks are damaged, and they have not even completed a tear down for additional damage. We were advised the vehicle had MINOR damage which, on Carfax, is listed as cosmetic damage. This vehicle should have been listed as MAJOR damage as this is very unsafe to drive. The dealership "got an inspection" on the vehicle on or around 2/15/2021 and it should not have passed safety inspection. I am seeking legal help at this time. DO NOT BUY HERE More
by krista.hamm
Employees Worked With
Sophie Sharifi
March 17, 2021
WARNING! BEWARE! THIS WAS THE WORST BUYING EXPERIENCE OF MY LIFE! THE STAFF IS RUDE AND LAZY! THE SERVICE WAS HORRENDOUS! THE CARS ARE LEFT IN DISREPAIR! SAVE YOURSELF THE HASSLE AND BUY FROM SOME WHERE ELS MY LIFE! THE STAFF IS RUDE AND LAZY! THE SERVICE WAS HORRENDOUS! THE CARS ARE LEFT IN DISREPAIR! SAVE YOURSELF THE HASSLE AND BUY FROM SOME WHERE ELSE! More
by Disgusted
Employees Worked With
Chris, Rocky , Sophie Sharifi
January 15, 2021
just bought a 2017 sliverodo from here 28 days ago they mess up my deposit. The nice ladys there got through that then the motor goes and I call the sales guy and he just blows me off and pushes me off th mess up my deposit. The nice ladys there got through that then the motor goes and I call the sales guy and he just blows me off and pushes me off the phone leaving me stranded after paying 31,000.00 for a truck the warranty is joke you still have to pay 1/2and the taxes on the bill . You would have thought this place would be more helpful. Even the manager hasn't call back . To try to help 28 days no truck .dealer board needs to look into this place . More
by shawndawgsr1
Employees Worked With
Gary Conley
January 11, 2021
Phenomenal sales team and staff! Extremely friendly, knowledgeable, and very helpful! They are definitely in the continuity of giving the BEST CUSTOMER EXPERIENCE! Highly recommend!! Rose is the salesma knowledgeable, and very helpful! They are definitely in the continuity of giving the BEST CUSTOMER EXPERIENCE! Highly recommend!! Rose is the salesman of choice!!! More
by daniella becker
Employees Worked With
Sophie Sharifi
August 06, 2020
Super quick and easy I called ahead and set things up with Gary. He was super helpful and had everything ready for me when I got there. Quick and easy process. I called ahead and set things up with Gary. He was super helpful and had everything ready for me when I got there. Quick and easy process. More
by Steve S
Employees Worked With
Gary Conroy
July 30, 2020
they dick you around I wouldnt recommend anyone to use this company, our experience with them was a xxxx show, we found a vehicle got approved and sign all paper work so w I wouldnt recommend anyone to use this company, our experience with them was a xxxx show, we found a vehicle got approved and sign all paper work so we thought! Took the car home for over 48 hours before they called us back stating that we had got a cheaper financing rate and they need us to sign paper work but if we didn't come in that day they would have to find us a new vehicle. So we went in as they had asked us to do and when we got there the sales rep we were dealing with at the time came out and asked if we had the car detailed before we left we told them no and then we got asked if we would like them to detail it we told them sure, so we go inside and the manager asks us why we are there and starts looking through our paper work and seen that we indeed got a cheaper rate but our loan had gotten kick back. how any of that makes since is beyond me but anyways then we were told we couldn't take the car home so at this point me my fiance and our 1 year old child are left stranded in Fredericksburg a hour away from home at 8:30 pm, and no vehicle and im still waiting on them to refund my deposit!!!!!!!!! More
by kmichelle4242
Employees Worked With
devin
July 29, 2020
Watch out! Don't buy here. No dealer should ever show a car that has a warning light on, but these folks do. Car seats were filthy, the tire warning light was Don't buy here. No dealer should ever show a car that has a warning light on, but these folks do. Car seats were filthy, the tire warning light was on, and the car was almost out of gas. They said they would take care of all of it and took the car in the back. It came out washed as we were set to leave, but the tank was still on empty, the tire warning light was still on, and they had not shampooed the seats like they said they would. Also, watch out - their listed selling price is not the final price. They added over $1,400 in a dealer prep fee at the last minute. More
by dukel
Employees Worked With
Rose
June 03, 2020
huge thank you to Rose for helping me get in my car! She was very knowledgeable, easy to talk to, and made my experience fantastic. Thank you to Autos Direct and Rose for all your help with getting me into was very knowledgeable, easy to talk to, and made my experience fantastic. Thank you to Autos Direct and Rose for all your help with getting me into my new sweet ride!! More
by Scottiekehoe1
Employees Worked With
Rose Fiore, Sophie Sharifi
March 19, 2020
Autos Direct - The Right Choice My family purchased a BMW from Autos Direct months ago and we can honestly say we made the right choice. However, only a few weeks ago we ran into som My family purchased a BMW from Autos Direct months ago and we can honestly say we made the right choice. However, only a few weeks ago we ran into some minor glitches and they made no hesitation in helping out. They went out of their way to get the problem resolved. I am more than pleased with the customer service and I couldn’t think of a better way to thank them than to write a review. This is hands down the best car dealer I have ever come across. More
by Lubowitz Nicolle
Employees Worked With
Gary conroy
