Autos Direct of Fredericksburg - Lafayette

It was such a pleasure to deal with Auto Direct! Sana is kind and professional! I definitely recommend them! Sana is kind and professional! I definitely recommend them! More

I had an amazing experience at Autos Direct! From when I walked in to when I walked out with my beautiful new car! I really appreciate the excellent service and family friendly environment. From when I walked in to when I walked out with my beautiful new car! I really appreciate the excellent service and family friendly environment. More

I had the best experience working wit h Alys at Autos Direct in Virginia. She was very attentive and answered all my questions promptly. When we went to Virginia to pick up a great car the whole staff we Direct in Virginia. She was very attentive and answered all my questions promptly. When we went to Virginia to pick up a great car the whole staff were wonderful. I think you will be pleased if you take the time to check out their cars. More

Autos Direct absolutely had the right car at the right price, and Alys couldn't have been more pleasant and professional getting it in my garage. For my 65th birthday I wanted to treat myself to a Mustang price, and Alys couldn't have been more pleasant and professional getting it in my garage. For my 65th birthday I wanted to treat myself to a Mustang Convertible. While the Coastal Edition was at the top of my list I literally didn't think it was realistic that I'd find one, especially in Brittany Blue. Autos Direct did though, and with only 9500 miles! I had been shopping around for months so I knew there price was more than fair, but they were still able to improve on it a bit. I had my friend truck it up on one of his east coast runs, and they had no issue keeping it safe for a couple of weeks. Since I didn't visit the dealership, Alys answered all of my questions and sent me a treasure trove of detailed pictures. Of course they provided access to a free CarFax report. The trucking company told me they were polite and cooperative and that he would certainly consider buying a vehicle there. Some folks have griped about the "processing fee", and I'll admit it didn't thrill me either. But I probably encountered at least a half dozen dealers with processing fees of $1000 or more. I know from my extensive shopping that the Autos Direct price was as much as $4K below comparable vehicles, so an $1800 processing fee still made the car a great deal...or I would've never bought it! My personal experience with Autos Direct and especially Alys Acuna was quite positive, all the more impressive when you consider the purchase was made in absentia. They certainly did right by me so I'll give them two thumbs up! More

I had an excellent experience at Autos Direct of Fredericksburg recently. Their friendly sales team was willing to work with me despite my imperfect credit and I couldn’t be happier with the purchas Fredericksburg recently. Their friendly sales team was willing to work with me despite my imperfect credit and I couldn’t be happier with the purchase of my new vehicle. Thanks Ron! More

Devastating experience. Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles l Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles like bad tire sensors I was ok with the vehicles. Then after one emission cycle on each vehicle, BOTH vans had check engine lights come on. One with a catalytic issue, the other with particulate filter and crankcase ventilation issues. At first they stated they'd take take of it, and kept one van for almost 2 months. Eventually I got it back, and again one emission cycle later the check engine lights were back on. Now they ghost me, and refuse to call back. The GM said he'd pay for the rental while the repair was getting done, now mysteriously he's not responding. This is a profoundly bad experience and is on the verge of putting my company out of business. I just want them to make it right, and do what they say they will. Sales person- Michael Slim (unorganized and lost paperwork) GM - Marino Cerqueira (almost impossible to get ahold of) Service manager - (biggest liar of all) Mansour Service Tech - (most helpful, but now hosting) Jorge More

They have a large inventory with a variety of models models; the staff are friendly, helpful and knowledgeable about the inventory and financing options. Alys made the process easier and quite pleasant models; the staff are friendly, helpful and knowledgeable about the inventory and financing options. Alys made the process easier and quite pleasant More

Alys helped me purchase my dream car yesterday, a Dodge Challenger. She was thorough, polite, and incredibly professional during the entire process. She answered all of my questions and made sure I underst Challenger. She was thorough, polite, and incredibly professional during the entire process. She answered all of my questions and made sure I understood the entire process. I'll buy here again, especially if Alys is there to sell to me. More

I recently had the pleasure of working with Moh from Autos Direct while searching for a Cadillac Escalade. From the moment I reached out, the experience was seamless. Moh went above and beyond to coordi Autos Direct while searching for a Cadillac Escalade. From the moment I reached out, the experience was seamless. Moh went above and beyond to coordinate a test drive and assist with pre-qualification through their lenders, ensuring everything was perfectly arranged since I was traveling an hour to see the vehicle. One of the standout features of my experience was the extended test drive I was able to arrange for about eight hours. This opportunity allowed me to truly assess whether the Escalade would fit in my garage and if it suited my needs. It was a thoughtful touch that demonstrated the dealership's commitment to customer satisfaction. I was also trading in my 2016 GMC Yukon, which turned out to be a straightforward process. Despite the fact that my Yukon had been involved in a few accidents, the trade-in value offered was competitive, and Moh worked diligently to make the deal mutually beneficial. If I had to express a concern, it would be regarding the financing process. While I was fortunate to have pre-qualification through my credit union, I realized that many buyers might not be familiar with how car loans work. I recommend that anyone considering a vehicle purchase shop around and not rely solely on dealership financing. For instance, I was able to negotiate my interest rate down from 8.2% to 5.79% simply by having multiple banks compete for my business. It’s crucial to be aware that initial rates are often negotiable and to understand that banks are in the business of making money. At the end of the day I did use the dealerships financing since they offered the lower rate, it just took some back and forth to get there. Overall, my experience at Autos Direct was fantastic, and I would highly recommend them to anyone in the market for a vehicle. Moh was professional, polite, and refreshingly free of aggressive sales tactics. Five stars all the way! More

My Father-in-Law worked with Moh at Autos Direct of Fredericksburg. Moh was fantastic and professional. He made the process easy and quick. Dad got a good deal and was treated right. I am providing the Fredericksburg. Moh was fantastic and professional. He made the process easy and quick. Dad got a good deal and was treated right. I am providing the review for the technically challenged. I was there for the whole process and was impressed with Moh. Highly recommend Autos Direct of Fredericksburg. More