Autos of Dallas - Irving

I test drove a car and was ready to buy when the price went up $4,000 over advertised price listed in paper work as “accessories”. Was told the wax and low jack was already installed and couldn’t be taken went up $4,000 over advertised price listed in paper work as “accessories”. Was told the wax and low jack was already installed and couldn’t be taken off. I also have 800+ credit rating and they showed a payment without an interest rate but I calculated and it was around 8% when the website says 5.9%. More

BUYER BEWARE! Hidden mandatory costs not revealed in their advertised pricing. Dealership add-ons increase actual cost by about $4,000. This is false advertisi Hidden mandatory costs not revealed in their advertised pricing. Dealership add-ons increase actual cost by about $4,000. This is false advertising in my world, because the add-ons are not optional. I walked away from this deal because of their false advertised pricing. More

Our initial interactions with Salesman --Cayman were positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, whe positive. He was professional and helpful. After agreeing on a price with Sales Manager John and Cayman, we proceeded to the finance department, where the situation deteriorated significantly. Moe introduced himself as a Finance Manager. After he confirming my son's age, Moe aggressively pushed additional insurance products, claiming they would only add $2-$3 per day to the cost. He presented a rapid succession of figures and financial details, leaving my son feeling pressured and confused. Despite our lack of need for these add-ons, my son, feeling overwhelmed, but initially agreed. Upon realizing the implications of what he had just agreed to, my son immediately race after Moe to the back office. Moe's demeanor changed drastically. He became confrontational and, during a discussion about the proposed figures, he stated to my son, "You don't know anything," in an insulting manner. As a father, I calmly expressed my concern about this disrespectful language. When I asked Moe why he felt necessary to insult my son, he became visibly angry and responded with raised voices and unintelligible comments. I again felt insulted by his tone and the overall interaction. The situation escalated, and there follow by a choice words--Moe twice stating to me, "You are going to get locked up." At this point, other salespeople and employees intervened to separate us. While Sales Manager John and Cayman were apologetic and ultimately facilitated the deal, I did not receive an apology from Moe. This experience was deeply upsetting, particularly the unprofessional and insulting behavior exhibited by Moe. While I appreciate the efforts of John and Cayman to rectify the situation, the encounter with Moe overshadowed the entire experience. The Finance Manager Mo, his aggressive sales tactics, disrespectful language, and threatening behavior are unacceptable. I would strongly advise potential customers to avoid interacting with him. More

Alfonso me atendio con amabilidad, gentileza y eficiencia, presto a solucionar siempre todas mis dudas e inquietudes. eficiencia, presto a solucionar siempre todas mis dudas e inquietudes. More

We bought a beautiful Land Rover from Cayman at Autos of Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after t Dallas in Irving. We showed up late one evening around 6 pm. Took the car for a test drive. They were nice enough to stay until quite a while after they were actually closed to help us work through a deal together. I was back the next day and walked out with my new car within an hour. It was a very easy transaction. The staff were all very friendly and accommodating. They have a lot of really beautiful cars on their lot to choose from. I would definitely recommend It to anyone who is looking to buy a car. Cayman was a very friendly salesman. We enjoyed working with him very much. More

Would highly recommend this dealership the salesman and staff was super friendly loved the selection of vehicles to choose from. staff was super friendly loved the selection of vehicles to choose from. More

Recommended, 10 of 10! !! Autos of Dallas and Alfonso Jaubert have the best combination between: Luxury Vehicle Inventory - Best Prices in North Texas and Excellent Custome !! Autos of Dallas and Alfonso Jaubert have the best combination between: Luxury Vehicle Inventory - Best Prices in North Texas and Excellent Customer Service and lenders for all kinds of credits. More

Awesome experience professional stuff well prepared and ready to help Awesome facilities, Alfonso made the deal and assist on every detail . ready to help Awesome facilities, Alfonso made the deal and assist on every detail . More

Alfonso is attentive, kind and helpful. It was nice to meeting you Thanks Alfonso for your help. It was nice to meeting you Thanks Alfonso for your help. More

Alfonso and Kevin were very helpful with my new car purchase! Everyone was very welcoming and they were able to meet me at the price I wanted out the door. I am very happy with my purchase. purchase! Everyone was very welcoming and they were able to meet me at the price I wanted out the door. I am very happy with my purchase. More