Autos of Dallas

Kaouther was very professional, caring and welcoming. She helped me get the car that I wanted and answered every question that I had in detail. The whole experience was great from the test drive down to She helped me get the car that I wanted and answered every question that I had in detail. The whole experience was great from the test drive down to the paperwork. I would definitely recommend her as your next saleswoman. The one thing I didn’t like was that they were too pushy and adamant about me getting a $5000 extended warranty but that’s not on her or her performance but more on finance department. More

My experience working with Kaouther was the best experience I’ve had in a dealership to date! I went in knowing exactly what I wanted and she showed me what my options were. Within the next 75 I was experience I’ve had in a dealership to date! I went in knowing exactly what I wanted and she showed me what my options were. Within the next 75 I was on the road in my ride!! Not only did I buy one car, my husband went back a week later and purchased a new truck from her! She’s AMAZING and I’m referring her to all my friends ❤️ More

The dealership was real professional and direct about our purchase they took the time to explain everything I needed to know everyone I saw there was very friendly and I feel that I got a good deal my salesm purchase they took the time to explain everything I needed to know everyone I saw there was very friendly and I feel that I got a good deal my salesman was K P More

I loved working with Jessica K at Autos of Dallas (Plano) location. She is the best at what she does and I would recommend her to everyone. Her follow up is outstanding and I'd love to have someone like her location. She is the best at what she does and I would recommend her to everyone. Her follow up is outstanding and I'd love to have someone like her working for my company. Upon arriving she informed me that the car was being tested and she would let me know once it's available. This is the second vehicle that I purchased from this location and hopefully I will have this vehicle for a very long time. More

I would give Autos of Dallas zero stars if I could. I purchased a 2023 BMW X6 from this dealership just four months ago, and it has been one problem after another. On the second day after buying the I purchased a 2023 BMW X6 from this dealership just four months ago, and it has been one problem after another. On the second day after buying the vehicle, one of the tires blew out. I immediately contacted the dealership, but my calls went unanswered. When I was finally able to reach someone, I was repeatedly transferred to voicemail instead of getting help. Since purchasing the vehicle, I’ve already had to replace the brake pads and rotors. Now I’ve been told the control arms and wheel bearings also need to be replaced, and my rear taillight has to be replaced as well. For a vehicle that was supposedly inspected before being sold, this has been extremely disappointing. The dealership advertises a multi-point inspection, but based on my experience, I seriously question whether the vehicle was thoroughly inspected before it was put on the lot. If it had been, I don’t believe I would be facing this many expensive repairs after only four months of ownership. What has been just as frustrating as the mechanical issues is the lack of customer service. Getting someone to respond or take responsibility has been nearly impossible. At this point, I have very little confidence that the dealership would offer me a fair value if I tried to trade the vehicle back in. After everything I’ve experienced, I believe the fair resolution would be for the dealership to work with me to replace this vehicle based on what I originally financed, rather than leaving me with a vehicle that has required significant repairs almost immediately after purchase. My experience has been extremely frustrating, and I cannot recommend Autos of Dallas based on the condition of the vehicle I received and the customer service I experienced afterward. More

This is the biggest slum of a dealership in Texas. I purchased a worthless warranty from the sales rep. When I figured out it covered absolutely nothing, I canceled the warranty. If it were a reput I purchased a worthless warranty from the sales rep. When I figured out it covered absolutely nothing, I canceled the warranty. If it were a reputable dealership, they would have mailed me my check. Not Autos of Dallas, I called half a dozen times was transferred to a voicemail. Chatted with their virtual assistant, would not put me in touch with a Finance Manager. At this point, they have stolen $775 from me. AVOID these con artists at ALL COSTS. More

DO NOT BUY A CAR FROM HERE! I have had the vehicle less than 2 weeks, driven less than 100 miles, and the check engine light came on. I found out from the Service Director that I have had the vehicle less than 2 weeks, driven less than 100 miles, and the check engine light came on. I found out from the Service Director that the mechanical issues were found prior to purchase and Sales declined to get the repairs done. The issues were not disclosed at purchase either. On top of that, they add $2.5K of "optional" add ons to the purchase price that even though you didn't request must be purchased. This is the last place I would ever recommend purchasing a vehicle. More

They are sneaky and slimy people, who will lie and add extras to your car and tell you that they all come with the car. Lies, lies, lies. and don't ever try to contact them after the car is purchased, it extras to your car and tell you that they all come with the car. Lies, lies, lies. and don't ever try to contact them after the car is purchased, it is a never-ending transfer to nothing land, just to a line that rings and no one will ever pick up. If I could give no stars I would. Please do not go here for a car, unless you enjoy being tricked and lied to. More

This is the kind of salesperson everyone hopes to work with. Justin White really knows how to close a deal while making sure his customers feel confident and satisfied every step of the way. He helped with. Justin White really knows how to close a deal while making sure his customers feel confident and satisfied every step of the way. He helped me get a Tesla in excellent condition at a great price, and what stood out most was how thoroughly he walked me through the car. He didn’t just sell it—he made sure I understood how everything works and felt comfortable with my purchase. Justin is knowledgeable, honest, and genuinely focused on helping his customers get the best deal possible. If you’re looking for someone who will take care of you and make the whole process smooth and stress-free, he’s your guy. More