Autos of Dallas

I would not recommend this dealership to anyone! First of all we bought a car sight unseen, and had it shipped.... PROBLEM 1- I asked for videos and a lot of pictures of the car. They sent the pictures. B all we bought a car sight unseen, and had it shipped.... PROBLEM 1- I asked for videos and a lot of pictures of the car. They sent the pictures. But I also asked if the car had any flaws? they said no........ once I received the car there were clearly flaws, a huge scratch near rim, which had a bad paint touchup job. Dings in the doors, and many other very Cleary visible scratches throughout the entire car. When driving the car the door sounds open... I am wondering if the car has been in an accident(that wasn't reported by dealership).also the leather seats are badly cracking! PROBLEM 2- right when we got car the backup cameras did not WORK!!!WHATTT! we took to dealer and they said that autos of Dallas rewired my car wrong, and messed it all up! So now the engine light is ALWAYS ON! how convenient.... we ended up paying 600 dollars to fix back up camera ! PROBLEM 3- SOOO... free shipping sounds good .... but not if you never get your car... We were told once we bought car on Friday , that it would be shipped out Monday...... that turned into almost 3 more weeks of waiting....Every time I asked if it was being shipped, The guy would say"no it is getting new tires" WHICH WERE NOT NEW!and "no we are cleaning it and getting it perfect for you" .......When I got my car I found tons of Cheetos, cheese its, and two plastic forks!!!!DISGUSTING! I had to clean my entire car, it was filthy! So they were just lying to me about cleaning it! HORRIBLE dealership, never again will I buy from them. More

We purchased a 2018 Porsche Macan from Autos of Dallas. We found there they presented Luxury cars very well with comprehensive selection they presented so well we drove from Austin to view and purchase. We We found there they presented Luxury cars very well with comprehensive selection they presented so well we drove from Austin to view and purchase. We wanted this particular Macan because it had Blind Spot Monitoring (BSM) so we thought. When we arrived and test drove the Macan we noticed the BSM was not working. The salesman Pascal was helpful in making sure we found all the right buttons and figuring out that it was not working. He assured us that Porsche would fix, as the car is still under original warranty. We took the car to Porsche and they agreed to this statement as long as the Vehicle was not altered and so on. Unfortunately for us the vehicle we chose has been wrecked and repair without being disclosed. The wrecked bumper had been reinstalled incorrectly and repainted with a different manufacturer’s paint. Unfortunately they painted over the sensors and they will never be functional. So really we do not know how bad the damage is!! I called Autos of Dallas and asked for a manager they sent me to David he laughed when I explained the trouble I am having and the damage that had been done. This is my honest experiences with Autos of Dallas More

My experience with Will Schmidt was a toxic mix of fraudulent misrepresentation and negligence/incompetence. 1. Over text we were told a price and time frame. We flew into Dallas. Will Schmidt co fraudulent misrepresentation and negligence/incompetence. 1. Over text we were told a price and time frame. We flew into Dallas. Will Schmidt completely changed the price and timeframe. After showing Will the texts and 30 minutes of arguing, he said he had a “voucher”, walked out and “said” he changed the price. 2. Will Schmidt lied, he did not change the price and tried to get us to sign the documents as he hovered over us trying to tell us what the documents said. The documents had a different price from the one we agreed on. 3. Will Schmidt was negligent/incompetent. About to leave Will said he will change the price and timeframe to what we agreed on before. He didn’t. Then Will gave documents with someone else’s SSN and person information on it. In the medical profession, in many professions, you can lose your license for this. If I am the victim of identity theft I know who to seek criminal and civil action against. He seemed to just have everyone’s paperwork mixed up. 4. Will Schmidt lied again. He stated the warranty started from the end of the existing coverage. Again Will obnoxiously talks to you while you are reading the actual documents which say the warranty period is from when the document is signed. 5. Will Schmidt lied again. He said the warranty covered everything about five times. Then when you finally ask him specifics over and over he confesses it doesn’t cover the things you ask him about. 6. I have not yet decided to take legal action or contacted any licensing board as I have not so far suffered material damage. But stay away from him. Perhaps the rest of the department is decent, but as they say, one bad apple spoils the barrel. I would have left a decent review for Abraham but Will Schmidt’s lie on top of lie on top of lie, mixed in with incompetence, overshadowed anything I have to say that is positive about Autos of Dallas. My step father got a car here a while ago. Neither of us will shop here again. It has seemed to have gone downhill. I believe the other negative reviews about slimy finance relate to Will Schmidt. More

Awesome place! I bought my 2015 blue super clean and super nice Lexus IS 250 here. Graham Flinn very nice salesperson and Will Schmidt, finance guy was very nice and helpful in explaining everything ste super nice Lexus IS 250 here. Graham Flinn very nice salesperson and Will Schmidt, finance guy was very nice and helpful in explaining everything step by step and the manager was very nice also. I will definitely recommend this place to everyone! More

They do not stand behind their vehicles. Purchased a 2017 Nissan Pathfinder in late summer 2020, it's now Oct 1. The motor needs to be replaced. I havent even made my first payment on the car and the dealer Nissan Pathfinder in late summer 2020, it's now Oct 1. The motor needs to be replaced. I havent even made my first payment on the car and the dealer tags just now expired. Dealership wants to say Nissan is responsible and Nissan is saying dealership is responsible. Engine has sludge in it. Even showed the dealership a video of the car spewing out a thick white smoke when we start it up. More

The beginning of the sales process was easy. A company that delivers the vehicle? Perfect for someone like me who lives in San Antonio but found the perfect car in Dallas. As anyone would, I asked the sal that delivers the vehicle? Perfect for someone like me who lives in San Antonio but found the perfect car in Dallas. As anyone would, I asked the salesperson, ANTHONY, multiple times if there was any damage to the vehicle. In which he kept replying no. I specifically asked MULTIPLE times if there are any scratches on the car in which he kept saying no. Since I could not physically see the vehicle, I trusted him which was a mistake. I go through with the purchase and receive the vehicle about a week later after I had to keep asking about the shipping. They did not inform me of it but I had to repeatedly ask. Everything about the car was fine until we noticed a scratch underneath the front bumper that looked like it was covered in whiteout. We didn’t notice the DEEP scratches at first because they are in a hard to see spot. ANTHONY and JOHNNY BOTH initially sent a vehicle of the car coming out of the car wash in which shaky recording was done but in one shot, if paused at the exact moment, you can clearly see the SEVERAL scratches underneath the front bumper. How are there scratches on the car during the wash but when arrived, it is covered up? This was clearly AUTO FRAUD and TRADE DECEPTION. After brining this to the attention of ANTHONY, his only response was “That’s what happens when you buy as-is”. They PURPOUSLY covered the scratches and were unwilling to assist. After getting nowhere with ANTHONY and JOHNNY, I reached out to one of the managers TL RICKS. I informed him of the situation in which he said he would check how a car was shipped out under those conditions. After WEEKS of me trying to call and only getting his voicemail, I finally got a response which was to get a quote and send it to them. I did so within a week. After following back up, he informs me this is “over his head” and he is unable to accommodate me. The total repairs are $1025. The least the dealership can do is to cover the cost after DELIBERATELY lying about the vehicle. Now, whenever I call to try and resolve this situation, I am sent to voicemail or hung up on. I have ALL of the text messages from everyone I spoke to at the dealership about the vehicle having any scratches in which they all repeatedly LIED about and said no to, then tried to cover it up. You know how a used car dealership salesperson conjures up a sleezy image? That is exactly what these people are. CROOKS. Main points from this: This dealership is perfectly ok with LYING to their clients They will NOT try to fix their LIE They will AVOID you at any cost if something is found out about the car Salespeople and managers DON’T care about clients They will LIE, LIE, and LIE to get a sale More

The staff at Autos of Dallas were very friendly and helpful. I highly recommend this dealership! It was such a pleasure working with Mr. Ford during my car buying experience. He went over and beyond helpful. I highly recommend this dealership! It was such a pleasure working with Mr. Ford during my car buying experience. He went over and beyond to assure I would get the best deal. I truly appreciate him for being patient and understanding with all my questions. The customer service that he displayed was excellent. I will make sure I refer everyone that I know to Mr. Ford that is interested in purchasing a car. Thanks again for making my important and special day pleasant, great and helpful More

Bought a car from this place and have nothing but trouble. After paying cash, found out it had been wrecked, had bad tires and brakes. trouble. After paying cash, found out it had been wrecked, had bad tires and brakes. More

Richard Ford made the process of buying our first and dream car easy. All questions were answered and he made the purchase a great experience! dream car easy. All questions were answered and he made the purchase a great experience! More

Salesman was good but finance department was slippery and shady. We were told by the first finance guy that our desired payment “wasn’t mathematically possible”. We were just going to leave the deal on the t shady. We were told by the first finance guy that our desired payment “wasn’t mathematically possible”. We were just going to leave the deal on the table because that was just not going to happen. Another finance guy made it work. How about that?! It always felt like an us vs. them kind of experience. We were handed only one key to the car and when we asked about the second key we were told “We give you what we are given. You will have to buy a second if you want it. It should be around $400 and you will have to get it from a dealer.” Well that sucks! Also, it’s nothing like other car buying experiences where they take your car make ready, spiff it up, and fill the gas tank. There is no filling the gas tank past 1/4th tank here. We bought our previous vehicles from Park Place and this experience was nothing like that. More