Autos of Dallas

READ THIS BEFORE YOU DEAL WITH THESE PEOPLE!!!! READ THE REVIEWS ON LINE - WISH I HAD BELIEVED THEM. I found a Rogue on their website last Thursday. Talked to the salesman, Johnny Huynh, as he was READ THE REVIEWS ON LINE - WISH I HAD BELIEVED THEM. I found a Rogue on their website last Thursday. Talked to the salesman, Johnny Huynh, as he was leaving for the day, so we talked on Friday. Got my loan in place on Friday calling & texting him to advise. I talked to his boss, Joshua Palladeno-Hamilton, on Saturday because he emailed me to make sure Johnny was "taking good care of me." I told him I had the money and Johnny was videoing the vehicle when he got in Monday (this morning at 10:00 AM). I said, "don't sell my car I'm ready to go".... Johnny sent me the video this morning and I emailed him my Driver's License and insurance verification and copied the Credit Union so they could communicate regarding the funds. Within 10 minutes Johnny texted me (which we had been doing off and on for 2 business days) to say "Hey Sharron I have very bad news the vehicle was sold for a wholesale deal".... WHAT THE xxxx???? He did say, "we have a lot of cars here maybe I can find you another one" - WHAT??? I had the car I wanted and now you tell it it's been sold to a wholesaler??? I read many bad reviews on-line about these people doing just that - selling you a car then calling to say "well we don't have it anymore" ... I live in Tulsa, OK and I'm 73 years old. This was extremely stressful for me buying at $15,000 vehicle sight unseen, but I plowed through timely. Johnny just texted me "You can't get mad at me for a vehicle you didn't move fast enough on" WHAT??? I TOLD HIM I WANTED THE CAR AT 3:00 PM ON FRIDAY AND HAD MY FINANCING AT 5:30 PM THAT VERY NIGHT. Called on Saturday, talked to Joshua to confirm I had funds and everything was a go. TODAY - after I emailed all required docs he has NO vehicle but I "DIDN'T MOVE FAST ENOUGH." OH MY xxxx! You are never to old to learn a lesson. I am only giving them 1 star because I have to give something. More

Misleading sales tactics; “resistall” sold as an added value when it is actually charged for and added to the purchase price; finance personnel continue the sham; then “resistall” installation supposed to value when it is actually charged for and added to the purchase price; finance personnel continue the sham; then “resistall” installation supposed to take 2 hours took 4 hours. Car we bought has been great so far, but I will not be buying from here again. More

Best Car Buying Experience! Working with Selwyn was great! He made the process quick and easy! He was professional and customer service focused. I explained what I was looking fo Working with Selwyn was great! He made the process quick and easy! He was professional and customer service focused. I explained what I was looking for and he showed me exactly what I was interested in, with no pressure or excessive talking I felt comfortable choosing the right car for me. Although it was a busy evening, I was not ignored or left feeling other customers were more important than me. He was very knowledgeable and answered all of my questions, I really enjoyed the experience and definitely recommend Selwyn for all your car buying needs! More

Love my BMW 640I I experienced excellent customer service from Autos of Dallas. Christian Valdez is efficient and professional with meeting the needs of his customers. I experienced excellent customer service from Autos of Dallas. Christian Valdez is efficient and professional with meeting the needs of his customers. I was searching for my vehicle locally online and couldn't find one with the color and all the features I wanted anywhere near me. I finally found what I wanted here at Autos of Dallas and contacted the dealership. Christian made sure to provide me with all of the information needed for my financial institution to get the process started. Initially I was skeptical about purchasing the vehicle without test driving it since I reside in the metro-Atlanta area, however he assured me there would be no issues and that my BMW had already been through extensive diagnostics. Within 2 days my deal was finalized and my car was placed for delivery. I've had my 640i for over a month now and I really am enjoying it. I haven't experienced any mechanical issues with my car. If you're in the market for a new vehicle, please check Autos of Dallas out and ask for Christian, it doesn't matter if you're 5 miles away, or 1000 miles away, you will be pleased! More

I purchased a vehicle from this establishment and there were 3 tires with plugs in the sidewalls. The sales person told me everything passed inspection. Buyer Beware. were 3 tires with plugs in the sidewalls. The sales person told me everything passed inspection. Buyer Beware. More

Cristain is professional,honest,and stands behind the product. Pleasure to work with. I’ll be back for my next car! The team at autos of Dallas offers great deals at fexcellent prices product. Pleasure to work with. I’ll be back for my next car! The team at autos of Dallas offers great deals at fexcellent prices More

Great Service and Very Responsive to Emails and Texts In this day of on-line car retail, Autos of Dallas is must for luxury used cars. Richard was the best and easy to work with, accommodating both my wi In this day of on-line car retail, Autos of Dallas is must for luxury used cars. Richard was the best and easy to work with, accommodating both my wife's and my work schedules. Richard was extremely helpful working us as cars came into inventory and sending us the links to cars that we were interested in. The Autos of Dallas website is fantastic and made it easy for us to narrow down what we wanted to 3 or 4 cars working with Richard. On each visit, Richard had the cars, that we had selected on-line, pulled out and ready for a test drive. In only two visits, we narrowed it down to the car we wanted, test drove it and bought it. Finally, Autos of Dallas had no problems with us taking the car for a pre-purchase certification inspection with a licensed service center or dealer. I highly recommend Autos of Dallas. More

Great experience Excellent, quick transaction. My consultant was Graham Flinn, who I've bought from in the past. He's an outstanding, knowledgeable professional. Can't Excellent, quick transaction. My consultant was Graham Flinn, who I've bought from in the past. He's an outstanding, knowledgeable professional. Can't recommend him enough, and I will add the selection of vehicles at Autos of Dallas is second to none. More

Joe Wilson Was Amazing This sales rep helped us with reviewing the cars and finding the right car for us. He assisted us in the entire process. Very helpful. This company ha This sales rep helped us with reviewing the cars and finding the right car for us. He assisted us in the entire process. Very helpful. This company has many luxury cars to chose from. I will be a return customer. More

Great & Upfront Richard was super helpful and remembered every detail of our needs, even what APR rates we were getting from our bank, and what we liked/didn’t like. Richard was super helpful and remembered every detail of our needs, even what APR rates we were getting from our bank, and what we liked/didn’t like. Overall, super transparent about their pricing model and was EXTREMELY fast with paperwork when we informed him we were in a serious time crunch. Great employee, really good follow through on commitments, and great service. Thanks Richard!! More