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Autos of Dallas

Plano, TX

4.0
982 Reviews
Dallas, TX Pre Owned and Used Luxury Vehicles, Mercedes, BMW, Land Rover, Lexus, Infiniti, Cadillac and more.Call Now: 972-484-9200 for the best price.
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4472 W Plano Parkway

Plano, TX

75093

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Showing 982 reviews

January 03, 2019

Bob Tauber is Autos of Dallas This man is one of the at most honest individuals you can meet. A true salesman is someone who can be upfront about their product and still close the More

by Jgarzon04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
December 26, 2018

Straight shooting sales process The dealerships way of offering the money prices by cutting out the frills works for me. I got a great vehicle at a great price, and Richard was very More

by Brooke_castile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Benjamin, Richard Ford
December 22, 2018

Richard for the WIN!! Richard was amazing with helping me select the PERFECT vehicle for me!!! I was torn between BMW & MERCEDES....he gave me the opportunity to test drive More

by Mercedes-Jam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ford
December 22, 2018

First time car buyer I had a decent amount of nerves while going through the process of buying my first car. Deciding the car should be the ultimate concern but I knew the More

by Dstives
Recommend Dealer
Yes
Employees Worked With
Robert Moses, Giovanni Santos
December 22, 2018

Excellent Buying Service with Excellent Cars! Let me start this out by stating that this is our second car from this dealership. Bob Tauber has been the best salesman, in credit to his patience, a More

by Beamer24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber
December 21, 2018

Traveled from FL for my dream car! I was lucky enough to get Justin Wang on the line when I called. I coordinated a 1 day trip with Justin & within a week from 1st contact, I bought my More

by KAM813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The Wheel Guy, Justin Wang
December 21, 2018

Above and Beyond!!! Phenonenal customer service award goes to sales associate Justin Wang!! Hands down the easiest car buying experience I’ve ever had. His expertise kno More

by Mo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Wang
December 21, 2018

Purchse Process as advertised: Hassle and Gimmick-free My name is David, and my girlfriend and I were in twice this week to Autos of Dallas to purchase a car. We were paired with our salesperson Bob Taube More

by Silvermed79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Tauber, Kevin Garza
December 20, 2018

Salesperson DJ Jacksis from Autos of Dallas is SUPERB!! I would like to applaud salesperson DJ Jacksis from Autos Of Dallas for a superb job. He was an outstanding salesperson. From the time I called until More

by Homie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Jacksis
December 19, 2018

Accidents and Damages AUTOS OF DALLAS If you don't live in Plano, Texas and you purchase a vehicle and have to have it shipped you are screw. Is there anything in their ads saying that th More

by vine2net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Mullins, Richard Ford
Dec 19, 2018 -

Autos of Dallas responded

The customer was fully aware of the condition of the vehicle prior to purchase as we sent video showing any nicks, dings etc... BEFORE he purchased the car! To the best of our knowledge, this vehicle was NOT involved in any accidents but had small scratches on the rear bumper that needed paint work as well as a scratch on one of the doors that needed touch up. We showed that work (again with video) before shipping the car. Once the vehicle arrived, the customer said he was having some repairs done on his home and wasn't able to look the car over - for some time. When he did finally inspect it, he said that there was a dent underneath the car possibly caused by the shipper. We asked for pictures and it took him several weeks to provide them claiming that 1) he was having some work done on his house that kept him busy and 2) "he was not happy using his phone for pictures" After several back & forth communications, we had offered to take the car back and refund his money. The customer sent a heated email claiming we had no right to make that offer and demanded that we pay a local (to him) body shop to repair it to his standards. We sell used vehicles that "may" have imperfections and try our best to correct and make them as close to new as we logically can, which is why we take every effort, e.g. sending photos and video, prior to the purchase. As well, we welcome our new customers to have a PPI (Pre Purchase Inspection) done by a mechanic/provider of their choice on any of our vehicles prior to the purchase. Apparently this customer decided not to take advantage of this option.

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