Autos of Dallas

Excellent customer service Mr. Shabazz knows all of these products of each car, which helped me tremendously find what I exactly needed. Thank you so much, I will be referring y Mr. Shabazz knows all of these products of each car, which helped me tremendously find what I exactly needed. Thank you so much, I will be referring you and this location More

Alex Garcia IS THE BEST! I was so overwhelmed with their AMAZING Lexus selection! I am a SUPER busy lady and Alex stayed on top of my choices and narrowed cars down for me. He I was so overwhelmed with their AMAZING Lexus selection! I am a SUPER busy lady and Alex stayed on top of my choices and narrowed cars down for me. He allowed me to be picky and brought several options for me to test drive. My family and friends will be using Alex for future purchases. His customer service IS UNMATCHED! He was kind and refreshing, with a great sense of humor! Thanks AUTOS OF DALLAS! More

Professional and knowledgeable Justin Wang Justin Wang helped me identifying my needs and narrow down to my idea cars based on my usage, background, and purposes. I was impressed by his profes Justin Wang helped me identifying my needs and narrow down to my idea cars based on my usage, background, and purposes. I was impressed by his professional skill and patience. I highly recommend Justin Wang. More

Excellent Service Richard was Awesome! From start to finish, it was an easy purchase. I am a new owner of a 2017 Lexus IS 200t. Thanks Richard Richard was Awesome! From start to finish, it was an easy purchase. I am a new owner of a 2017 Lexus IS 200t. Thanks Richard More

BMW435i Found the car I wanted, contacted the dealership and had the pleasure of meeting Robert Moses. We set an appointment and things could not have gone s Found the car I wanted, contacted the dealership and had the pleasure of meeting Robert Moses. We set an appointment and things could not have gone smoother, no pressure just the facts. He told me everything I needed and wanted to know about the car. Since I had driven over an hour by my self and couldn’t take the car home he had it cleaned to perfection with every detail we discussed about the car taken care of. Of course then he personally delivered to me. Couldn’t have been happier. If you are looking for any type of luxury vehicle this is the dealership and Robert Moses is THE guy. Thank you Robert. More

Over 1200 vehicles on the ground Richard Ford did a great job with helping us during our search in the rain for a vehicle. He showed us as many as it took for us to decide. Richard Richard Ford did a great job with helping us during our search in the rain for a vehicle. He showed us as many as it took for us to decide. Richard made sure everything was taken care of quickly. I would recommend Richard to anyone who is looking for a vehicle. More

INFINITI Q50 John is great. After a hiccup in closing a deal the day prior, he was waiting for me the next day with the cars that I wanted to test drive. I test dr John is great. After a hiccup in closing a deal the day prior, he was waiting for me the next day with the cars that I wanted to test drive. I test drove a few of them, like what I saw and close the deal. It was relatively painless. Go find him for quick and hassle-free deals for a quality premium pre-owned car. Jimmy from finance was great too. Answered a few of my questions thoroughly, and I was able to close quickly. More

Great Value, NO Haggling! John was very pleasant and easy to work with. He made the car buying experience a breeze. Will definitely come back to Autos of Dallas in the future! John was very pleasant and easy to work with. He made the car buying experience a breeze. Will definitely come back to Autos of Dallas in the future! More

Great overall value Bought a 2016 Mercedes from them and the overall value was the reason I would recommend them to anyone. Alex Garcia was very helpful in taking care o Bought a 2016 Mercedes from them and the overall value was the reason I would recommend them to anyone. Alex Garcia was very helpful in taking care of a few little cosmetic repairs for us. More

WORST CUSTOMER SERVICE EVER! THE WORST CAR EXPERIENCE I'VE EVER HAD. If I could give this place half or zero star I would. I've been here twice on two separate occasions and each THE WORST CAR EXPERIENCE I'VE EVER HAD. If I could give this place half or zero star I would. I've been here twice on two separate occasions and each experience was worst than the last. The first experience came when I showed up and wanted to test drive a car, I gave the salesman the stock number of the vehicle and after twenty minutes he returned to tell me that the boss's son has the car and uses it for school (thought it was a joke but he was dead serious). He tried to sell me on another car with no success. Fast forward 4 months and have since bought a BMW from a private seller and just returning hoping to buy an SUV for my wife. We showed up on a Saturday and the front desk receptionist was literally on her phone the entire time until I had to clear my throat to get her attention. After a few minutes VIRGIL introduced himself as the salesman that will be helping me. Without hesitation he fired off a series of questions about if I'm here to trade in my car, looking to buy today, etc? I responded with "no I didn't drive the car I'm planning to trade in if I happen to buy the car" and he responded with "oh so you're not buying today just test driving?" I said yes and proceeded to give him two stock numbers of the cars we wanted to test drive. VIRGIL had us wait in the lobby for about 15 minutes while he went to "retrieve" the cars and not to my surprise he returned and said both, yes BOTH, those cars happened to be in the body shop with no additional explanation. What are the chances that both cars out of a stock of 500 cars in inventory can be in the body shop at the same time (could it possibly be the fact that I said I just wanted to test drive today and not buy???). Annoyed, I gave him one last stock number so he can go grab it and I went outside to wait. After about ten minutes, I went back inside and VIRGIL is in his office helping another customer and her family. I have NEVER experienced the complete lack of professionalism and salesmanship from a salesman before. The story doesn't end there, we went back outside and an Asian salesman approached me and asked if I had been helped and I said VIRGIL was "helping" me but ended up with someone else and I asked if I could get him to help me and even before I finished my sentence he interrupted and picked up a call on his cell phone and gave me that "one sec" finger and began to go back inside never to be heard from again. What a pretentious and useless dealership; I went next door to Auto Merchants and was immediately greeted with a smile and got my wife to test drive a car in less than 5 minutes. BUYERS BEWARE OF THIS PLACE More