Autos of Dallas

Excellent experience Bob gave us a great car buying experience. He was helpful and provided excellent service and follow-ups. This is our first purchase with them and wi Bob gave us a great car buying experience. He was helpful and provided excellent service and follow-ups. This is our first purchase with them and will definitely be back. Thanks Bob!! More

BUYER BEWARE - HORRIBLE CUSTOMER SERVICE HORRIBLE Customer Service, they would not return our calls. Visited this dealership in person to test drive some cars. The sales guy was arrogant an HORRIBLE Customer Service, they would not return our calls. Visited this dealership in person to test drive some cars. The sales guy was arrogant and rude. He requested a co-borrower for my application. Sent him all of our personal information for our application including SSN's the he requested and he would not return our call. We have good credit and got approved from another dealership. We even called and spoke to a Manager and he wouldn't return our calls. This place is TERRIBLE! DO NOT DO business with AUTOS of DALLAS! More

Great Experience Perfectly smooth car-buying process. Our sales guy Bryan Roth was awesome and quick with the process, but not pushy at all. Love my E350! Perfectly smooth car-buying process. Our sales guy Bryan Roth was awesome and quick with the process, but not pushy at all. Love my E350! More

Good selection of cars! Car buying made easy. Bob was my sales rep and the whole experience was seamless. No haggling or salesman tricks. The price is what it is. Would defin Car buying made easy. Bob was my sales rep and the whole experience was seamless. No haggling or salesman tricks. The price is what it is. Would definitely recommend!!!!! More

Nice Selection!! Good Prices!! Bryan Roth sold us a 2015 Mercedes and the experience was great from beginning to end. Quality service and highly recommendable!! Thanks to Gary in F Bryan Roth sold us a 2015 Mercedes and the experience was great from beginning to end. Quality service and highly recommendable!! Thanks to Gary in Finance also!! More

Unscrupulous Dealership Bought a Mercedes Benz from them back in February of this year. That was the first mistake. After looking at the lot for around 30 mins without anyone Bought a Mercedes Benz from them back in February of this year. That was the first mistake. After looking at the lot for around 30 mins without anyone ever asking if I needed assistance, I finally went to the front desk and asked for assistance. "Mo" was the car salesman that I was assigned. He was very unenthusiased to help me. I should have allowed that to be my first warning. I chose my vehicle, and the financing aspect went smoothly. After the financing stage, Mo was no where to be found. He did not have my vehicle re-washed for me since it was "just washed for a sale that fell through." I drove off in my new vehicle and realized that it only had 1/4 of a tank of gas and it had water spots all on the car. I also realized that I was only going to be receiving one key for the car. Fast forward. Within 300 miles of driving the vehicle, the "service B" Notice appeared on my dashboard l. After calling a Benz service department, I discovered that this service B would cost a total of $700 (which included a needed oil change.) After hearing this quote, I called Autos of Dallas and spoke to Mo regarding this. He stated that since the vehicle was not due for Service B (a standard service at 20,000 miles) (only 300 miles away from at time of purchase) that Autos of Dallas was not going to do the needed service. I asked to speak to the service manager at Autos of Dallas and Mo kept giving me the run around and every single time I called the service manager I would get his voice box. I left several voicemails and NEVER received a call back. Finally after realizing that Autos of Dallas conned me into buying a vehicle that needed service (and never disclosed this) that i was going to have to have to foot the bill and pay for the service. Fast forward, about one week: I get the service B completed at another service center, to find out that the brake pads are in terrible shape, and that the rooters on this 2 year old vehicle need to be replaced. So in conclusion, after $1000 out of pocket, I have formed the opinion that Autos of Dallas do NOT care for their customers and are unscrupulous and will sell you a vehicle without doing standard service prior to, and will intentionally not disclose this. BAD BUSINESS. BEWARE OF THIS COMPANY. They may be located in Plano, but they are no better than those small side of the road dealerships that will do and say anything to close a sale. More

The best Car buying experience I have had. Robert Moses sold my Husband and I a BMW 535I he made the experience stress free; His knowledge about BMW is priceless. I have recommended him to sev Robert Moses sold my Husband and I a BMW 535I he made the experience stress free; His knowledge about BMW is priceless. I have recommended him to several of our friends. More

great car buying experience. Thanks for a no hassle experience in buying a car. We will highly recommend our friends and family to them, for they treated us like family. Thanks for a no hassle experience in buying a car. We will highly recommend our friends and family to them, for they treated us like family. More

Great experience Robert Moses sold my husband and I my dream birthday car and made the experience hassle free and fun. He displayed great knowledge of the vehicle and Robert Moses sold my husband and I my dream birthday car and made the experience hassle free and fun. He displayed great knowledge of the vehicle and made us feel very confident that we were getting a great deal!!! You have to see Robert Moses for your next vehicle!!!! More

Great experience with 2014 GLK purchase. I'm from South Texas where there was a limited supply of Mercedes GLKs at the time I was looking. At Autos of Dallas I found 4 options in the color t I'm from South Texas where there was a limited supply of Mercedes GLKs at the time I was looking. At Autos of Dallas I found 4 options in the color that I was looking for with my preferred amenities. Bryan Roth was very helpful in matching my needs to the perfect car and it's still under warranty! I'll definitely shop there again. More